# Umbrella Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Umbrella Software - reviews, pricing plans, popular comparisons to other Warranty Management products and more.

Source: https://www.capterra.com/p/10031208/Umbrella

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# 

 Umbrella Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)

Umbrella

## What is Umbrella?

Umbrella AI is a warranty management solution for e-commerce businesses that enables merchants to create, sell, and manage protection plans. The platform supports various types of coverage including extended warranties, OEM warranties, and shipping protection without requiring third-party providers. The system includes customizable widgets for product, cart, and checkout pages that can be implemented on merchant websites. Umbrella AI features pricing optimization, fraud detection capabilities, and an embedded claims portal where customers can file claims directly through the merchant's site. The solution provides analytics and insights to help merchants track performance metrics related to their protection plans. The platform allows for white-label branding so merchants can maintain consistent brand identity throughout the warranty experience. Merchants can set custom terms and pricing for different products while automating the claims resolution process.

## What is Umbrella used for?

[Warranty Management](https://www.capterra.com/warranty-management-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$24

Flat Rate, Per Month

Free trial  
not available

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Do you work for Umbrella?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://myumbrella.ai&name=Umbrella)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Umbrella

0.0

VS.

[3.6 (115)](https://www.capterra.com/p/183679/ServiceWorks/reviews/)

Starting Price

$24

Flat Rate, Per Month

Starting Price

$948

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

3.5 (115)

Value For Money

0.0 (0)

Value For Money

3.6 (110)

Customer Service

0.0 (0)

Customer Service

3.6 (112)

## Umbrella alternatives

Highest Rated

[5.0 (6)](https://www.capterra.com/p/253580/BidBoxPro/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.9 (79)](https://www.capterra.com/p/166909/A1-Tracker/reviews/)

Starting price

$200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[5.0 (1)](https://www.capterra.com/p/10007103/iWarranty/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.8 (18)](https://www.capterra.com/p/188567/InsightPro/reviews/)

Starting price

$600.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Case Management

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Contract/License Management

Track, store, and access client contracts or licenses

Customizable Reports

Alter the layout and content of reports

Umbrella 18 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Manage the process of evaluating documents or requests submitted for approval

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Track and manage adherence to policies for any service, product, process, or supplier

Track, store, and access client contracts or licenses

Alter the layout and content of reports

Graphical representation of data

Electronically collect payments for goods or services

Intended to be used by general contractors

Intended to be used by manufacturers

Track parts inventory levels and manage re-stocking

Create, manage, and track policies and procedures within an organization

The process of providing information about a purchased product to the manufacturer or seller for warranty purposes or other benefits

Generate quotes or estimates for customers

View and track pertinent metrics to find patterns and gain insights from data

Arrange for and track that service agreed upon under warranty is scheduled and performed

Track, approve or deny warranty requests and manage associated customer communications

Track the duration and expiration of warranty as well as any obligations under that warranty

## Pricing

Basic

$24.00

Flat Rate,Per Month

It includes:

-   1 term option
-   Up to 25 policies per month
-   Upsell Extended Warranties
-   PDP & Cart Widgets
-   Embedded claim portal
-   AI contract generator
-   Auto Approval

Pro

$129.00

Flat Rate,Per Month

It includes:

-   OEM & Extended Warranties
-   Unlimted term options
-   Up to 150 policies per month
-   Checkout widget
-   AI Pricing Optimization
-   AI Fruad Prevention
-   Post purchase up-sells
-   3rd Party OEM Registrations

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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