# Navu Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Navu Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more. Source: https://www.capterra.com/p/10031228/Navu/reviews --- # Navu Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Navu ## What is Navu? Navu is an AI companion software designed specifically for B2B websites. The platform features an interactive AI Sidebar that answers visitor questions while maintaining their browsing experience, alongside Journey Explorer analytics that help track visitor behavior and identify potential issues in marketing funnels. Navu integrates through a simple embed code, enhancing existing websites without requiring complete redesigns. The system supports multiple languages and includes functionality for guiding visitors, analyzing user journeys, and improving website engagement. The Sidebar works alongside existing content to address visitor inquiries, with options to integrate with live chat and message capabilities, while the analytics tools provide insights into visitor activities and website performance areas that need attention. ## What is Navu used for? [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/)[Chatbot](https://www.capterra.com/chatbot-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Navu?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://navu.co&name=Navu) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Navu 0.0 VS. [4.6 (16)](https://www.capterra.com/p/10031266/Fin/#reviews) Starting Price $99 Usage Based, Per Month Starting Price $0.99 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (16) Value For Money 0.0 (0) Value For Money 4.5 (16) Customer Service 0.0 (0) Customer Service 4.3 (16) ## Navu alternatives [4.6 (66)](https://www.capterra.com/p/166420/ChatBot/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [5.0 (2)](https://www.capterra.com/p/10023088/Chatsi/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [VideoExpress](https://www.capterra.com/p/10019949/VideoExpress/) [4.7 (6,924)](https://www.capterra.com/p/10019949/VideoExpress/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10019949/VideoExpress/) [CloneVoice.ai](https://www.capterra.com/p/10036120/CloneVoice-ai/) [4.8 (566)](https://www.capterra.com/p/10036120/CloneVoice-ai/reviews/) Starting price $148.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10036120/CloneVoice-ai/) ## FAQs about Navu Overview ### What company size and specific industries is Navu built for? Navu is designed for B2B companies of any size that want a turnkey, low-maintenance, no-code AI chat solution for their websites. It is especially suited to business-to-business organizations across industries that need customer support or website chat without complex setup or ongoing maintenance. Features and Usability ### What are the key features of Navu? Navu offers AI and machine learning, natural language processing, and a chatbot for automated responses and live chat. It also includes lead capture, customer segmentation, transcripts and chat history, access controls and permissions, activity dashboard, reporting and analytics, performance metrics, third-party integrations, and code-free development. Pricing ### How much does it cost and what fees or limitations are included? Navu starts at $99 per month on a usage-based plan and includes unlimited seats, comprehensive integrations, detailed engagement analytics, individual user journey tracking, live human chat, and Navu’s AI Sidebar across the site. A free version and free trial are both available. Integrations ### Which third-party tools and platforms does Navu integrate with? Navu connects natively to Dynamics 365, HubSpot CRM, Marketo Engage, Microsoft Teams, Salesforce Platform, Slack, and Zendesk Suite. These catalog integrations cover CRM, marketing automation, communication, and support tools, giving Navu compatibility with seven third-party platforms commonly used across sales, messaging, and customer service workflows. Getting Started and Support ### What training and onboarding options does Navu offer? Navu provides live online sessions and documentation to help teams get started. Live online sessions support guided setup and questions in real time, while documentation offers written reference material for self-paced learning and later consultation. Getting Started and Support ### What customer support options does Navu offer? Navu provides email/help desk, a knowledge base, and chat support. With no reviewer feedback available on support experiences, the available channels can be identified, but user sentiment about response times, helpfulness, or common frustrations cannot be stated. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Automated Responses Automatic reply functionality for incoming messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Code-free Development Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Navu 15 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Software program that continuously adjusts its behavior based on observed data Automatic reply functionality for incoming messages AI-based platform which conducts a conversation via auditory or textual methods Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Process of dividing customers into groups based on common characteristics Caters to sales teams Automatically identify and save contact information of potential customers Ability to chat online in real time Manage and support multiple languages A set of indicators that tracks the performance of networks, applications, systems, teams, etc. View and track pertinent metrics to find patterns and gain insights from data Set up connections to third-party platforms to improve business processes View messages sent by both parties during the chat conversation Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Navu $99.00 Usage Based,Per Month It includes: - Navu’s AI Sidebar across entire site - Detailed engagement analytics - Individual user journey tracking - Comprehensive integrations - Live (human) chat capabilities - Unlimited seats Agencies $0.00 ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.