--- title: "Message Blink Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Message Blink Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more." source_url: "https://www.capterra.com/p/10031244/Message-Blink/" page_type: "product" language: "en" --- # Message Blink Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Message Blink ## What is Message Blink? Message Blink is a Salesforce messaging application that enables users to send SMS and WhatsApp messages directly from their CRM. The software features automated messaging workflows, personalized templates, two-way conversation management, and a live message inbox for real-time communication. Message Blink includes bulk texting capabilities, multimedia template support for WhatsApp, and analytics to track message delivery and engagement metrics. The platform integrates with multiple messaging channels including WeChat, Twilio, and Viber, allowing users to manage all communications within a single Salesforce interface. The native application maintains data within the Salesforce environment, eliminating the need for third-party systems while working with existing Salesforce workflows for scheduling and automating messages based on CRM triggers. ## What is Message Blink used for? [Customer Communications Management](https://www.capterra.com/customer-communications-management-software/)[SMS Marketing](https://www.capterra.com/sms-marketing-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $3 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Message Blink?[Manage this product listing](https://www.g2.com/products/message-blink/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Message Blink 5.0 (1) VS. [4.4 (97)](https://www.capterra.com/p/187336/Sinch-Engage/reviews/) Starting Price $3 Per User, Per Month Starting Price $99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.4 (16,466) Value For Money 5.0 (1) Value For Money 4.3 (11,516) Customer Service 5.0 (1) Customer Service 4.2 (10,729) ## Message Blink alternatives Highest Rated [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) [4.7 (16,466)](https://www.capterra.com/p/180345/WhatsApp/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180345/WhatsApp/) [Viber](https://www.capterra.com/p/180348/Viber/) [4.4 (4,063)](https://www.capterra.com/p/180348/Viber/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180348/Viber/) [Telegram](https://www.capterra.com/p/180347/Telegram/) [4.7 (6,437)](https://www.capterra.com/p/180347/Telegram/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180347/Telegram/) [Text Request](https://www.capterra.com/p/167015/Text-Request/) [4.6 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/) Starting price $47.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/167015/Text-Request/) ## FAQs about Message Blink Features and Usability ### What are the key features of Message Blink? Message Blink offers CRM and templates for message management, plus 2-way messaging, chat/messaging, and multi-channel communication for ongoing conversations. It also includes automated responses, scheduled messaging, batch communications, and mass texting, along with message personalization, interaction tracking, alerts/notifications, activity dashboard, and reporting/analytics. Pricing ### How much does it cost and what fees or limitations are included? Message Blink starts at $3/user/month for the Starter Plan, which includes 100 SMS Credits Free, basic SMS automation, bulk messaging, SMS templates, and send-and-receive SMS within Salesforce. The Professional Plan costs $5/user/month, and the Enterprise Plan costs $7/user/month with multi-channel messaging. Integrations ### Which third-party tools and platforms does Message Blink integrate with? Message Blink integrates with WhatsApp. Getting Started and Support ### What customer support options does Message Blink offer? Message Blink provides FAQ/Forum support for users who need self-service answers and peer discussion. No reviewer feedback about support quality is available, so there is no evidence to describe response times, helpfulness, or common frustrations. ## Features AI summary Based on 3,882 SMS Marketing reviews Capterra data shows that buyers of SMS Marketing software rank the following features as their top priorities: - **SMS Messaging** (**59%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**55%**) - **Mass Texting** (**55%**) Message Blink includes **Campaign Scheduling** and **Mass Texting**, giving businesses a way to plan outreach in advance and send messages to large contact lists efficiently. However, it does not offer **SMS Messaging**. Instead, it provides **Scheduled Messaging** (**49%**), which still supports timed communication and helps teams maintain consistent outreach. Together, these features help businesses manage bulk campaigns more effectively while keeping message delivery organized and on schedule. Activity Dashboard 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Batch Communications 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Send messages, notifications, or documents to an entire customer base at the same time Chat/Messaging 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system Interaction Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts Personalization 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Adjust communications based on previous interactions or personal preferences Message Blink 17 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Automated Responses: Automatic reply functionality for incoming messages - Batch Communications: Send messages, notifications, or documents to an entire customer base at the same time - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Chat/Messaging: Communicate using direct chat or messages within the system - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Interaction Tracking: Track interaction history by documenting conversations for contacts - Mass Texting: Send messages to multiple subscribers at the same time - Message Personalization: Personalize text messages using templates and custom fields - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Personalization: Adjust communications based on previous interactions or personal preferences - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Templates: Sample files or documents that could be customized as needed or used as is --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) [View pricing plan details](https://www.capterra.com/p/10031244/Message-Blink/pricing/) Starter Plan $3.00 Per User,Per Month It includes: - 100 SMS Credits Free - Basic SMS Automation - Send & Receive SMS within Salesforce - Bulk Messaging - SMS Templates Professional Plan $5.00 Per User,Per Month It includes: - Two-Way SMS & WhatsApp Conversations - Scheduled Messaging - Basic Analytics & Reporting Enterprise Plan $7.00 Per User,Per Month It includes: - Multi-Channel Messaging Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Sayjal S. Salesforce Developer Information Technology and Services ### "A Useful Salesforce Communication Solution with Room for Improvement" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2026 Overall, my experience with Message Blink was good. It offers useful communication features and integrates well with Salesforce. While testing the application, I was able to explore SMS, calls, templates, broadcasts, reports, and other features. There are some areas that need improvement, but the product has good potential for Salesforce users who want to manage customer communication from one platform. Pros Message Blink provides a convenient way to manage SMS, calls, broadcasts, and messaging directly within Salesforce. I liked its integration with Salesforce objects and the ability to send messages using templates and merge fields. The reporting and communication features are also useful for managing customer interactions. Cons Some features and UI elements could be improved for better usability. I noticed a few issues during testing, such as inconsistent template display, occasional UI problems, messaging/file-sending issues, and some features not updating or behaving as expected after changes. The overall interface could also be made more intuitive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.