# SalesCaptain Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SalesCaptain Software - reviews, pricing plans, popular comparisons to other Unified Communications products and more.

Source: https://www.capterra.com/p/10031321/Salescaptain

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# 

 SalesCaptain Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

SalesCaptain

## What is SalesCaptain?

SalesCaptain is an all-in-one communication platform with a chat based AI agent builder, designed for modern businesses. It unifies phone calls, texting, webchat, and social media messaging into a single collaborative inbox. With SalesCaptain, you can easily create AI-powered phone and text agents to handle calls, answer queries, route leads, filter spam, and automate tasks — all without any technical expertise. SalesCaptain also includes a suite of built-in business apps for managing reviews, appointments, lead stages, team leaderboards, and more — giving you everything you need to streamline customer engagement and team performance in one platform. Build drag-and-drop automations, connect with 50+ popular platforms like HubSpot, Booker, Clio, and ServiceFusion, or go deeper with API, webhooks, and Zapier support. Whether you're a startup or a multi-location enterprise, SalesCaptain helps you scale communication and customer engagement with ease.

## What is SalesCaptain used for?

[Virtual Assistant](https://www.capterra.com/virtual-assistant-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Unified Communications](https://www.capterra.com/unified-communications-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$159

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for SalesCaptain?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://salescaptain.com&name=SalesCaptain)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SalesCaptain

5.0 (1)

VS.

[4.8 (69)](https://www.capterra.com/p/229303/Wing/reviews/)

Starting Price

$159

Flat Rate, One Time

Starting Price

$699

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (1)

Ease Of Use

4.8 (205)

Value For Money

5.0 (1)

Value For Money

4.7 (187)

Customer Service

5.0 (1)

Customer Service

4.8 (196)

## SalesCaptain alternatives

Highest Rated

[5.0 (2)](https://www.capterra.com/p/10023088/Chatsi/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[micro1](https://www.capterra.com/p/10030872/micro1/)

[4.9 (205)](https://www.capterra.com/p/10030872/micro1/reviews/)

Starting price

$89.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10030872/micro1/)

[fonio.ai](https://www.capterra.com/p/10025797/fonio-ai/)

[4.9 (94)](https://www.capterra.com/p/10025797/fonio-ai/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10025797/fonio-ai/)

[STAN AI](https://www.capterra.com/p/10011693/STAN-AI/)

[4.7 (13)](https://www.capterra.com/p/10011693/STAN-AI/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10011693/STAN-AI/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Business Process Automation

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Customer Engagement

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Initiate interactions with customers by proactively starting conversations or providing informational content

Multi-Channel Communication

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Sentiment Analysis

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

SalesCaptain 39 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Listen to live phone conversations for the purpose of training and assessing agent performance

Record the audio of phone conversations for quality assurance purposes

Sends voice calls to a specific queue based on predetermined criteria

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Transfers live calls to other agents

Identify the number and contact information of a caller before answering the phone

Communicate using direct chat or messages within the system

AI-based platform which conducts a conversation via auditory or textual methods

Configure existing workflows to meet your organization's needs

Manage, organize, and store contact information

Initiate interactions with customers by proactively starting conversations or providing informational content

Assemble applications and processes by dragging over and arranging pre-built components

Used as a promotional or demonstration tool in sales and marketing presentations

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Automatically identify and save contact information of potential customers

Enable businesses to implement machine learning algorithms on business data such as sales and revenue

Access software remotely via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Two-way actions and communication between multiple users in real time

Process and analyze human language in text or audio form

Adjust communications based on previous interactions or personal preferences

Active reporting of data and metrics

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Allow users to access multiple services after entering their login credentials once

Send messages via SMS

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Set up connections to third-party platforms to improve business processes

Transfer queries and organize messages between agents

Program systems that assist users with their daily administrative responsibilities

Computer-based system that allows users to send and receive voice messages

Get Advice

We can help you find the software with the features you need.

Features

4.0 (1)

4.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

Free Trial

Free Version

Startup Plan

$0.00

It includes:

-   Phone
-   Texting
-   AI Phone Agent
-   AI Chat Agent
-   Unlimited Users
-   Webchat
-   Social Chat
-   Automation
-   Marketing - High Volume
-   Reviews and Reputation

Business Plan

$159.00

Flat Rate,Per Month

It includes:

-   Unlimited Users
-   AI Phone Agent
-   AI Chat Agent
-   Multi-location
-   Premium Integrations
-   Phone
-   Webchat
-   Social Chat
-   Texting
-   Marketing - High Volume
-   Reviews and Reputation

Enterprise Plan

$300.00

Flat Rate,Per Month

It includes:

-   Custom Integration
-   Custom Dashboard
-   White-glove Onboarding
-   AI Phone Agent
-   AI Chat Agent
-   Automation
-   Marketing - High Volume
-   Phone
-   Texting
-   Multi-location
-   Unlimited Users
-   Webchat
-   Social Chat

Value for money

5.0 (1)

5.0

Based on 1 reviews

## Integrations

[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[

Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[

Clio](https://www.capterra.com/p/105428/Clio/)[

Booker](https://www.capterra.com/p/90708/Booker/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JR

Jackson r.

Business Manager

Marketing and Advertising

### " “A great resource!”"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 8, 2025

SalesCaptain’s AI summaries are a big time saver for the team. After the conversation, the platform automatically generates a clear, short summary which highlights key points. Instead of looking through long messages or re-listening to entire calls, by taking a glance at the summary we can understand the full context. This improved efficiency without adding extra work.

Pros

I like SalesCaptain voice call quality. It's reliable, clear, and consistent, whether we use it from mobile devices or desktop. There are no dropped calls, lag. We have a smooth experience even for our field team. This has made a huge difference and makes us look more professional towards our customers, during service-related calls or important follow-up.

Cons

What is disliked about SalesCaptain is that although it provides the basic features, reporting feels limited. Making a detailed dashboard or reporting would be useful to identify what's falling short, what's working, and tracking follow-ups over time across locations, which makes tackling performance and making decisions challenging.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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