--- title: "PhoneHQ Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PhoneHQ Software - reviews, pricing plans, popular comparisons to other Call Tracking products and more." source_url: "https://www.capterra.com/p/10031336/PhoneHQ/" page_type: "product" language: "en" --- # PhoneHQ Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support) PhoneHQ ## What is PhoneHQ? Phone HQ is a virtual business phone system that delivers cloud-based communication services for organizations. The platform includes international calling capabilities, private number management to separate personal and professional communications, and administrative tools for configuring communication features. Phone HQ offers call recording functionality, security measures including anti-spam filters, integration capabilities with business tools, and mobile app access for remote management. The system provides call forwarding, auto-redirect options, centralized billing, reporting features, customer interaction history tracking, and automated greeting capabilities. The platform is designed with an intuitive interface for ease of use while maintaining reliability for business communications. ## What is PhoneHQ used for? [Call Tracking](https://www.capterra.com/call-tracking-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $10 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PhoneHQ?[Manage this product listing](https://www.g2.com/products/phonehq/claim_requests/new?auto=true) ## PhoneHQ Overview Updated September 2026 AI summary PhoneHQ offers small and midsize businesses a cloud-based solution for managing and analyzing inbound and outbound calls. As a call tracking platform, it provides call recording, call routing, caller ID, real-time monitoring, and reporting tools. These features help organizations gain visibility into call performance and support data-driven decisions without the need for on-premise installation. ## Features AI summary Based on 899 Call Tracking reviews Capterra reviewers highlight these as the features buyers value most when choosing call tracking software: - **Call Routing** (**54%** of reviewers rated this feature as critical) - **Call Center Management** (**51%**) - **Call Tracking Metrics** (**46%**) PhoneHQ includes **Call Routing** and **Call Tracking Metrics**, giving teams the tools to direct inbound calls efficiently and monitor performance across campaigns and customer interactions. However, it does not include **Call Center Management**. Instead, it offers **Call Recording** (**48%**), which gives businesses a way to review conversations, check service quality, and improve agent coaching. Together, these features help businesses manage call flows, measure results, and improve customer communication over time. Caller ID Identify the number and contact information of a caller before answering the phone Call Recording Record the audio of phone conversations for quality assurance purposes Call Routing Sends voice calls to a specific queue based on predetermined criteria Call Tracking Metrics Measure campaign influence through collection of keyword tracking and revenue sources Real-Time Monitoring Active monitoring of systems, applications, or networks Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns PhoneHQ 6 features ### All Features - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Tracking Metrics: Measure campaign influence through collection of keyword tracking and revenue sources - Caller ID: Identify the number and contact information of a caller before answering the phone - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns --- Get Advice We can help you find the software with the features you need. ## Pricing [View pricing plan details](https://www.capterra.com/p/10031336/PhoneHQ/pricing/) Basic $10.00 Per User,Per Month It includes: - Cloud-Based Phone Number Management - Centralized Billing and Reporting - Call Recording - International Numbers - Mobile App Access - Call Forwarding and Auto-Redirect - Anti-Spam Filters and Call Security - Customer Interaction History - Automated Greetings Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.