--- title: "StepHow Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about StepHow Software - reviews, pricing plans, popular comparisons to other Document Management products and more." source_url: "https://www.capterra.com/p/10031381/StepHow/" page_type: "product" language: "en" --- # StepHow Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 25, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) StepHow ## What is StepHow? StepHow is an AI-powered knowledge management system that transforms screen actions into step-by-step documentation. The platform automatically captures user actions including clicks, typing, and dragging to generate comprehensive manuals and guides in seconds. StepHow includes smart editing tools for manual customization with features like auto blur, zoom, and screen resize capabilities, while offering flexible sharing options via URL, HTML, PDF, or Microsoft formats. The system allows teams to build structured playbooks with assigned document owners and incorporates role-based access control for security management. ## What is StepHow used for? [Knowledge Management](https://www.capterra.com/knowledge-management-software/)[Document Management](https://www.capterra.com/document-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $20 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for StepHow?[Manage this product listing](https://www.g2.com/products/stephow/claim_requests/new?auto=true) ## StepHow Overview Updated September 2026 AI summary StepHow provides small businesses with cloud-based knowledge management tools designed to organize, share, and secure company information. It features content and document management, collaboration, access controls, and a searchable knowledge base, along with options for customizable branding, templates, and notifications. StepHow supports efficient team communication and knowledge sharing through its web-based platform. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### StepHow 0.0 VS. [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $20 Per User, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (29,126) Value For Money 0.0 (0) Value For Money 4.5 (20,679) Customer Service 0.0 (0) Customer Service 4.6 (18,711) ## StepHow alternatives [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) [4.7 (29,203)](https://www.capterra.com/p/160756/Google-Docs/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/160756/Google-Docs/) Highest Rated [Google Drive](https://www.capterra.com/p/161425/Drive/) [4.8 (28,621)](https://www.capterra.com/p/161425/Drive/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161425/Drive/) [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) ## FAQs about StepHow Features and Usability ### What are the key features of StepHow? StepHow offers knowledge base management, a self-service portal, and content management for organizing and publishing support material. Core functions include catalog management, document management, and a content library, plus collaboration tools such as commenting and notes. It also includes customizable templates, branding, access controls/permissions, alerts/notifications, and data import/export. Pricing ### How much does it cost and what fees or limitations are included? StepHow starts at $10 per user per month for the Pro Team plan for 5+ users. The Pro Personal plan costs $20 per user per month for one user. A free version and free trial are available, and pricing includes features like Smart Sharing, Auto-capture on Desktop, and Unlimited Manuals & Playbooks. Getting Started and Support ### What customer support options does StepHow offer? StepHow offers email/help desk, FAQ/forum, and chat support. Users can use these channels to ask questions, find answers, or get direct help. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 4,729 Document Management reviews Capterra data shows that buyers of Knowledge Management software rank the following features as their top priorities: - **Knowledge Base Management** (**50%** of reviewers rated this feature as critical) - **Content Management** (**50%**) - **Document Management** (**48%**) StepHow supports all three of the features reviewers value most: **Knowledge Base Management**, **Content Management**, and **Document Management**. Together, these capabilities help businesses organize internal knowledge, keep content current and accessible, and manage documents in one place, allowing teams to find information faster and maintain a more consistent knowledge-sharing process. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Catalog Management Create and manage digital catalog of products/services with their details, specifications, and price Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Commenting/Notes Leave comments and notes on documents for others to view StepHow 17 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Full Text Search: Search for specific words or phrases within a document or database - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Text Editing: Edit text as needed --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10031381/StepHow/pricing/) Pro Personal $20.00 Per User,Per Month It includes: - Auto-capture on Desktop - Unlimited Manuals & Playbooks Pro Team $10.00 Per User,Per Month It includes: - Smart Sharing (Embed, PDF, MS) Enterprise Custom Quote Available. It includes: - Custom Feature Development - SSO/SCIM Integration Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.