# StepHow Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about StepHow Software - reviews, pricing plans, popular comparisons to other Knowledge Management products and more.

Source: https://www.capterra.com/p/10031381/StepHow

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# 

 StepHow Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

StepHow

## What is StepHow?

StepHow is an AI-powered knowledge management system that transforms screen actions into step-by-step documentation. The platform automatically captures user actions including clicks, typing, and dragging to generate comprehensive manuals and guides in seconds. StepHow includes smart editing tools for manual customization with features like auto blur, zoom, and screen resize capabilities, while offering flexible sharing options via URL, HTML, PDF, or Microsoft formats. The system allows teams to build structured playbooks with assigned document owners and incorporates role-based access control for security management.

## What is StepHow used for?

[Knowledge Management](https://www.capterra.com/knowledge-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$20

Per User, Per Month

Free trial  
available

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Do you work for StepHow?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://stephow.me/en&name=StepHow)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### StepHow

0.0

VS.

[4.4 (4,083)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Starting Price

$20

Per User, Per Month

Starting Price

$115

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.3 (3,607)

Value For Money

0.0 (0)

Value For Money

4.2 (2,662)

Customer Service

0.0 (0)

Customer Service

4.3 (2,770)

## StepHow alternatives

[4.5 (753)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.5 (3,460)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting price

$8.75

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (292)](https://www.capterra.com/p/177031/Document360/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

## FAQs about StepHow

Features and Usability

### What are the key features of StepHow?

StepHow offers catalog management and content management tools for organizing a content library, document management, and knowledge base management. It includes self service portal access, collaboration tools, commenting and notes, alerts and notifications, access controls and permissions, customizable branding, customizable templates, customizable fields, data import/export, full text search, and an activity dashboard.

Pricing

### How much does it cost and what fees or limitations are included?

StepHow starts at $10 per user/month for the Pro Team plan with a 5-user minimum, while Pro Personal costs $20 per user/month for one user. A free version and free trial are available. Pro Personal includes Auto-capture on Desktop and unlimited manuals and playbooks.

Talk to an expert

### More questions?

Ask our experts

Getting Started and Support

### What customer support options does StepHow offer?

StepHow offers email/help desk support, FAQ/forum resources, and chat. These channels give users direct contact and self-service help for common questions. No reviewer feedback about support quality is available, so user experience with response times or helpfulness cannot be described from the catalog data.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Catalog Management

Create and manage digital catalog of products/services with their details, specifications, and price

Collaboration Tools

Provides a channel for team members to share AI models, media files, communicate, and work together

Commenting/Notes

Leave comments and notes on documents for others to view

StepHow 17 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Create and manage digital catalog of products/services with their details, specifications, and price

Provides a channel for team members to share AI models, media files, communicate, and work together

Leave comments and notes on documents for others to view

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Search for specific words or phrases within a document or database

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Online portal through which end users can access the system, manage tasks, or obtain information

Edit text as needed

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## Pricing

Free Trial

Free Version

Pro Personal

$20.00

Per User,Per Month

It includes:

-   Auto-capture on Desktop
-   Unlimited Manuals & Playbooks

Pro Team

$10.00

Per User,Per Month

It includes:

-   Smart Sharing (Embed, PDF, MS)

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

## Top-rated software of 2026

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