--- title: "Aurora Inbox Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Aurora Inbox Software - reviews, pricing plans, popular comparisons to other Chatbot products and more." source_url: "https://www.capterra.com/p/10031419/Aurora-Inbox/" page_type: "product" language: "en" --- # Aurora Inbox Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Aurora Inbox ## What is Aurora Inbox? Aurora Inbox is an AI-powered team inbox and CRM that unifies WhatsApp, Instagram, Facebook Messenger, and TikTok conversations in one platform. Autonomous AI sales agents powered by GPT-5 handle customer conversations 24/7 — qualifying leads, sending product catalogs, booking appointments with Google Calendar sync, and following up automatically in 40+ languages. Unlike rule-based chatbots, Aurora's agents learn from your actual business documents through RAG technology: upload PDFs, product lists, or crawl your website, and the AI responds with accurate, context-aware answers. The platform includes a visual Kanban sales pipeline, online scheduling engine, bulk WhatsApp messaging, lead capture from Meta and TikTok ads, and an in-chat copilot that suggests responses to human agents in real time. Built for small and mid-sized businesses, Aurora Inbox starts at $99/month with no per-message fees on AI conversations. ## What is Aurora Inbox used for? [Virtual Assistant](https://www.capterra.com/virtual-assistant-software/)[Chatbot](https://www.capterra.com/chatbot-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Aurora Inbox?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.aurorainbox.com&name=Aurora Inbox) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Aurora Inbox 0.0 VS. [4.5 (549)](https://www.capterra.com/p/5923/Celoxis/reviews/) Starting Price $99 Flat Rate, Per Month Starting Price $10 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (808) Value For Money 0.0 (0) Value For Money 4.4 (747) Customer Service 0.0 (0) Customer Service 4.5 (769) ## Aurora Inbox alternatives Highest Rated [5.0 (2)](https://www.capterra.com/p/10023088/Chatsi/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [micro1](https://www.capterra.com/p/10030872/micro1/) [4.9 (808)](https://www.capterra.com/p/10030872/micro1/reviews/) Starting price $89.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10030872/micro1/) [Mindset AI](https://www.capterra.com/p/10027071/Mindset-AI/) [4.9 (15)](https://www.capterra.com/p/10027071/Mindset-AI/reviews/) Starting price $30000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10027071/Mindset-AI/) [fonio.ai](https://www.capterra.com/p/10025797/fonio-ai/) [4.8 (109)](https://www.capterra.com/p/10025797/fonio-ai/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10025797/fonio-ai/) ## FAQs about Aurora Inbox Overview ### What company size and specific industries is Aurora Inbox built for? Aurora Inbox is designed for small and mid-sized businesses in Latin America and other Spanish-speaking markets that sell or support customers through WhatsApp, Instagram, Facebook Messenger, and TikTok. It is especially suited to service-based companies that manage customer conversations across social messaging channels. Features and Usability ### What are the key features of Aurora Inbox? Aurora Inbox offers AI/Machine Learning, Natural Language Processing, and a Chatbot for automated conversations. It includes Automated Responses, Live Chat, and Multi-Channel Communication for customer support, plus Lead Capture, Lead Qualification, Personalization, and Business Process Automation. An API and Pre-Configured Bot support integration and setup. Pricing ### How much does it cost and what fees or limitations are included? Aurora Inbox starts at $99 per month with the Aurora CRM flat-rate plan, which includes 800 AI Answers, 1 AI Agent, 12GB storage, 3 channels, and 5 funnels. AuroraIA costs $179 per month, and Aurora IA Plus costs $329 per month. No free version or trial is listed. Integrations ### Which third-party tools and platforms does Aurora Inbox integrate with? Aurora Inbox integrates with 10 third-party tools, including communication and productivity platforms such as Slack, Microsoft Teams, WhatsApp, Notion, Asana, Google Forms, Google Sheets, Stripe, Instagram, and Zapier. These catalog integrations cover collaboration, data capture, payments, and workflow connections. Getting Started and Support ### What training and onboarding options does Aurora Inbox offer? Aurora Inbox provides live online training and documentation for teams getting started. Live online sessions support guided instruction and direct interaction, while documentation offers written reference material for self-paced review and feature lookup. These formats give users two common ways to learn the product. Getting Started and Support ### What customer support options does Aurora Inbox offer? Aurora Inbox provides email/help desk support, a FAQ/forum, and a knowledge base. These channels give users written help for common questions and self-service guidance. No reviewer feedback about support experience is available, so support quality, response times, and helpfulness cannot be assessed from user comments. ## Features AI summary Based on 1,236 Chatbot reviews Capterra data shows that buyers of chatbot software rank the following features as their top priorities: - **Automated Responses** (**43%** of reviewers rated this feature as critical) - **Live Chat** (**49%**) - **Natural Language Processing** (**44%**) Aurora Inbox supports all three of the features reviewers value most: **Automated Responses**, **Live Chat**, and **Natural Language Processing**. Together, these capabilities help businesses respond faster, manage real-time customer conversations, and understand user intent more accurately, allowing teams to improve service quality and handle more inquiries efficiently. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data API Application programming interface that allows for integration with other systems/databases Automated Responses Automatic reply functionality for incoming messages Business Process Automation Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Chatbot AI-based platform which conducts a conversation via auditory or textual methods Customer Support Provide online support for your customers through live chat or help desk functionality Aurora Inbox 14 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - API: Application programming interface that allows for integration with other systems/databases - Automated Responses: Automatic reply functionality for incoming messages - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Customer Support: Provide online support for your customers through live chat or help desk functionality - Lead Capture: Automatically identify and save contact information of potential customers - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Live Chat: Ability to chat online in real time - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Natural Language Processing: Process and analyze human language in text or audio form - Personalization: Adjust communications based on previous interactions or personal preferences - Pre-Configured Bot: Existing bot models for AI-based tools commonly used for auditory and textual conversation methods - Virtual Personal Assistant (VPA): Program systems that assist users with their daily administrative responsibilities --- Get Advice We can help you find the software with the features you need. ## Pricing [View pricing plan details](https://www.capterra.com/p/10031419/Aurora-Inbox/pricing/) Aurora CRM $99.00 Flat Rate,Per Month It includes: - 1 AI Agent - 800 AI Answers - 3 Channels (WhatsApp / Instagram / FB) - 5 Funnels - Mailing lists - 3 Customizable fields - 12GB Storage - Aurora Copilot AuroraIA $179.00 Flat Rate,Per Month It includes: - 2 AI Agents - 10,000 AI Responses - 10 Funnels - 10 Customizable fields - 24GB Storage Aurora IA Plus $329.00 Flat Rate,Per Month It includes: - 3 AI Agents - 20,000 AI responses - 20 Funnels - 20 Customizable fields - 50GB Storage ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Stripe](https://www.capterra.com/p/123889/Stripe/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.