--- title: "Betty Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Betty Software - reviews, pricing plans, popular comparisons to other Chatbot products and more." source_url: "https://www.capterra.com/p/10031422/Betty/" page_type: "product" language: "en" --- # Betty Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Betty ## What is Betty? AI call agent software that handles customer inquiries, sets appointments, and manages sales conversations around the clock. The system features customizable voice profiles that align with brand personality. Betty provides specialized solutions for customer support, lead qualification, and order management while offering real-time performance monitoring through a centralized dashboard. Users can track metrics and adjust settings as needed from this dashboard. The software streamlines communication processes across various industries, enabling businesses to respond to customer needs. ## What is Betty used for? [Chatbot](https://www.capterra.com/chatbot-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Betty Overview Updated August 2026 AI summary Betty provides businesses with an AI-powered chatbot designed to automate customer support and lead qualification across cloud, SaaS, and web-based environments. Suitable for organizations of any size, it features automated responses, natural language processing, and transfer or routing functions. Optional customer experience management tools further support companies aiming to enhance client interactions through conversational AI. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Betty 0.0 VS. [### ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) [4.4 (402)](https://www.capterra.com/p/10009334/ChatGPT/reviews/) Starting Price $99 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (402) Value For Money 0.0 (0) Value For Money 4.3 (351) Customer Service 0.0 (0) Customer Service 4.0 (327) ## Betty alternatives [Chatbase](https://www.capterra.com/p/10012414/Chatbase/) [4.3 (73)](https://www.capterra.com/p/10012414/Chatbase/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10012414/Chatbase/) Highest Rated [Botsonic](https://www.capterra.com/p/10016782/Botsonic/) [4.8 (81)](https://www.capterra.com/p/10016782/Botsonic/reviews/) Starting price $16.67 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10016782/Botsonic/) [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) [4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144040/Tidio-Chat/) [Zipchat](https://www.capterra.com/p/10014211/Zipchat/) [4.8 (26)](https://www.capterra.com/p/10014211/Zipchat/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10014211/Zipchat/) ## FAQs about Betty Features and Usability ### What are the key features of Betty? Betty offers AI Copilot, AI/Machine Learning, Natural Language Processing, and a chatbot for automated responses. Its customer support features include lead qualification, transfers/routing, and a pre-configured bot, along with customer experience management for handling conversations and support workflows. Pricing ### How much does it cost and what fees or limitations are included? Betty starts at $99 per month for the Starter plan, which includes 2 Team, 1 US Phone Number, and 50 minutes call credit. The Professional plan costs $499 per month with 5 Team and 300 minutes call credit, while Growth is $1299 per month with 10 Team and 1000 minutes call credit. A free trial is available. Getting Started and Support ### What training and onboarding options does Betty offer? Betty provides live online training sessions to help teams get started. These sessions support guided setup and walkthroughs with an instructor in a virtual format. No other training formats are listed in the catalog data. Getting Started and Support ### What customer support options does Betty offer? Betty provides email/help desk, FAQ/forum, and phone support. These channels give users direct contact options and self-service help resources. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 1,278 Chatbot reviews Not all chatbot products cover every must-have feature. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Automated Responses** (**42%** of reviewers rated this feature as critical) - **Language Detection** (**44%**) - **Natural Language Processing** (**43%**) Betty supports **Automated Responses** and **Natural Language Processing**, which helps teams reply faster and understand user intent more accurately during conversations. However, it does not include **Language Detection**. Instead, it offers other important capabilities that reviewers also value, including **Customer Support** (**46%**) and **AI/Machine Learning** (**42%**). These features can help businesses manage customer interactions more effectively and improve response quality, allowing teams to handle inquiries at scale and deliver more consistent service. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Automated Responses Automatic reply functionality for incoming messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Customer Experience Management Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Customer Support Provide online support for your customers through live chat or help desk functionality Betty 10 features ### All Features - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Automated Responses: Automatic reply functionality for incoming messages - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer Support: Provide online support for your customers through live chat or help desk functionality - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Natural Language Processing: Process and analyze human language in text or audio form - Pre-Configured Bot: Existing bot models for AI-based tools commonly used for auditory and textual conversation methods - Transfers/Routing: Transfer queries and organize messages between agents --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10031422/Betty/pricing/) Starter $99.00 Flat Rate,Per Month It includes: - 1 US Phone Number - 50 minutes call credit - 2 Team Professional $499.00 Flat Rate,Per Month It includes: - 300 minutes call credit - 5 Team Growth $1,299 Flat Rate,Per Month It includes: - 3 US Phone Number - 1000 minutes call credit - 10 Team Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.