# Exei Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Exei Software - reviews, pricing plans, popular comparisons to other Virtual Assistant products and more.

Source: https://www.capterra.com/p/10031496/Exei

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# 

 Exei Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Exei

## What is Exei?

Cloud-based AI agent platform that automates customer service and business operations. The platform enables users to create, train, and deploy customized AI agents that perform dynamic actions through API integrations, handle customer queries, capture leads, and automate appointment booking. It supports omnichannel communication including website chat, voice capabilities, WhatsApp, social media, and toll-free numbers while providing real-time data insights from conversations.

## What is Exei used for?

[Virtual Assistant](https://www.capterra.com/virtual-assistant-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$50

Flat Rate, Per Month

Free trial  
not available

Free version not included

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Do you work for Exei?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://exei.ai/&name=Exei)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Exei

0.0

VS.

[4.5 (487)](https://www.capterra.com/p/5923/Celoxis/reviews/)

Starting Price

$50

Flat Rate, Per Month

Starting Price

$10

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.4 (487)

Value For Money

0.0 (0)

Value For Money

4.4 (354)

Customer Service

0.0 (0)

Customer Service

4.5 (425)

## Exei alternatives

Highest Rated

[5.0 (808)](https://www.capterra.com/p/276054/Fathom/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[UChat](https://www.capterra.com/p/239947/UChat/)

[4.9 (73)](https://www.capterra.com/p/239947/UChat/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/239947/UChat/)

[Mindset AI](https://www.capterra.com/p/10027071/Mindset-AI/)

[4.9 (15)](https://www.capterra.com/p/10027071/Mindset-AI/reviews/)

Starting price

$30000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10027071/Mindset-AI/)

[Compass](https://www.capterra.com/p/10041681/Compass/)

[5.0 (20)](https://www.capterra.com/p/10041681/Compass/#reviews)

Starting price

$5000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10041681/Compass/)

## FAQs about Exei

Features and Usability

### What are the key features of Exei?

Exei offers AI/machine learning, natural language processing, and speech recognition for language-based automation. It also includes chatbot and virtual personal assistant capabilities, plus business process automation, communication management, and multi-channel communication. Reporting and analytics, personalization, and API access round out its feature set.

Pricing

### How much does it cost and what fees or limitations are included?

Exei starts at $50 per month for the Starter plan, with the Standard plan at $200 per month and the Professional plan at $500 per month. Starter includes 1 AI Agent and 5 million characters, Standard adds 2 AI Agents and up to 3 AI Actions, and Professional includes 4 AI Agents and up to 7 AI Actions.

Getting Started and Support

### What training and onboarding options does Exei offer?

Exei provides live online training sessions to help teams get started. This format supports guided instruction with a trainer, allowing users to ask questions and follow setup steps in real time. No other training formats are listed in the catalog data.

Getting Started and Support

### What customer support options does Exei offer?

Exei provides email/help desk, FAQ/forum, phone support, and chat. Support quality feedback is not available here, so no claims can be made about response times, helpfulness, or common frustrations. The listed channels indicate multiple ways for users to seek assistance.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

API

Application programming interface that allows for integration with other systems/databases

Business Process Automation

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

Multi-Channel Communication

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Exei 11 features

Software program that continuously adjusts its behavior based on observed data

Application programming interface that allows for integration with other systems/databases

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

AI-based platform which conducts a conversation via auditory or textual methods

Manage and track all internal and external communication conducted via calls, email, text, or chat

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Process and analyze human language in text or audio form

Adjust communications based on previous interactions or personal preferences

View and track pertinent metrics to find patterns and gain insights from data

Train your system to interpret and transcribe voice messages

Program systems that assist users with their daily administrative responsibilities

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## Pricing

Starter

$50.00

Flat Rate,Per Month

It includes:

-   1 AI Agent
-   5 Million Characters (including links, docs & text)
-   Conversation History
-   Conversation Insights
-   Chat Agent (Website SDK)
-   WordPress Plugin (Chat Agent)

Standard

$200.00

Flat Rate,Per Month

It includes:

-   2 AI Agent
-   10 Million Characters (including links, docs & text)
-   Upto 3 AI Actions
-   Lead Database
-   WhatsApp (Chat)
-   Insights

Professional

$500.00

Flat Rate,Per Month

It includes:

-   4 AI Agent
-   20 Million Characters (including links, docs & text)
-   Upto 7 AI Actions
-   Automate Scheduling
-   Service Ticketing
-   Custom AI Actions (BYOA - Bring Your Own API)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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