--- title: "Exei Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Exei Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more." source_url: "https://www.capterra.com/p/10031496/Exei/" page_type: "product" language: "en" --- # Exei Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Exei ## What is Exei? Cloud-based AI agent platform that automates customer service and business operations. The platform enables users to create, train, and deploy customized AI agents that perform dynamic actions through API integrations, handle customer queries, capture leads, and automate appointment booking. It supports omnichannel communication including website chat, voice capabilities, WhatsApp, social media, and toll-free numbers while providing real-time data insights from conversations. ## What is Exei used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Virtual Assistant](https://www.capterra.com/virtual-assistant-software/)[Sales Coaching](https://www.capterra.com/sales-coaching-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $50 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Exei?[Manage this product listing](https://www.g2.com/products/exei/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Exei 0.0 VS. [4.7 (2,747)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting Price $50 Flat Rate, Per Month Starting Price $79 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (2,717) Value For Money 0.0 (0) Value For Money 4.6 (2,492) Customer Service 0.0 (0) Customer Service 4.7 (2,617) ## Exei alternatives [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (75)](https://www.capterra.com/p/229303/Wing/reviews/) Starting price $699.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (136)](https://www.capterra.com/p/201794/Workvivo/reviews/) Starting price $20000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## FAQs about Exei Features and Usability ### What are the key features of Exei? Exei offers AI and machine learning, natural language processing, and speech recognition for language-based interactions. It also includes chatbot and virtual personal assistant features, plus business process automation, communication management, multi-channel communication, personalization, reporting and analytics, and an API for system integration. Pricing ### How much does it cost and what fees or limitations are included? Exei starts at $50 per month for the Starter plan, which includes 1 AI Agent, 5 million characters, a Chat Agent website SDK, conversation history, conversation insights, and a WordPress plugin. The Standard plan is $200 per month, and the Professional plan is $500 per month. Getting Started and Support ### What training and onboarding options does Exei offer? Exei provides live online training sessions for teams that need guided setup and instruction from a remote trainer. This format supports real-time questions, feature walkthroughs, and scheduled onboarding sessions delivered over the internet. Getting Started and Support ### What customer support options does Exei offer? Exei provides email/help desk, FAQ/forum, phone support, and chat. These channels give users several ways to get assistance, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 733 Appointment Scheduling reviews Capterra data shows that buyers of virtual assistant software rank the following features as their top priorities: - **Conversation Intelligence** (**36%** of reviewers rated this feature as critical) - **Speech Recognition** (**38%**) - **Natural Language Processing** (**36%**) Exei includes **Speech Recognition** and **Natural Language Processing**, giving teams the ability to capture spoken input accurately and understand user requests in a more natural way. However, it does not offer **Conversation Intelligence**. These features help businesses handle voice interactions more efficiently, improve how requests are understood, and provide teams with a more responsive virtual assistant experience. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data API Application programming interface that allows for integration with other systems/databases Business Process Automation Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Chatbot AI-based platform which conducts a conversation via auditory or textual methods Multi-Channel Communication Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Natural Language Processing Process and analyze human language in text or audio form Exei 10 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - API: Application programming interface that allows for integration with other systems/databases - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Natural Language Processing: Process and analyze human language in text or audio form - Personalization: Adjust communications based on previous interactions or personal preferences - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Speech Recognition: Train your system to interpret and transcribe voice messages - Virtual Personal Assistant (VPA): Program systems that assist users with their daily administrative responsibilities --- Get Advice We can help you find the software with the features you need. ## Pricing [View pricing plan details](https://www.capterra.com/p/10031496/Exei/pricing/) Starter $50.00 Flat Rate,Per Month It includes: - 1 AI Agent - 5 Million Characters (including links, docs & text) - Conversation History - Conversation Insights - Chat Agent (Website SDK) - WordPress Plugin (Chat Agent) Standard $200.00 Flat Rate,Per Month It includes: - 2 AI Agent - 10 Million Characters (including links, docs & text) - Upto 3 AI Actions - Lead Database - WhatsApp (Chat) - Insights Professional $500.00 Flat Rate,Per Month It includes: - 4 AI Agent - 20 Million Characters (including links, docs & text) - Upto 7 AI Actions - Automate Scheduling - Service Ticketing - Custom AI Actions (BYOA - Bring Your Own API) Enterprise Custom Quote Available It includes: - Custom AI Agents for your Enterprise - Build on your Infrastructure - Custom Integrations - Customise as per your need - Whitelabelling Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.