# Item WMS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Item WMS Software - reviews, pricing plans, popular comparisons to other Warehouse Management products and more. Source: https://www.capterra.com/p/10031504/Item-WMS --- # Item WMS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on November 14, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Item WMS ## What is Item WMS? ITEM WMS is a flexible, modular warehouse management system built for high-volume, multi-warehouse operations. It supports multi-client, multi-language, and role-based access, making it ideal for 3PLs, cross-border eCommerce, brand-owned warehouses, and overseas fulfillment centers. The system provides comprehensive features including receiving, putaway, picking, packing, shipping, returns, cycle counting, inventory adjustment, and LP (License Plate)-level tracking for full supply chain visibility ITEM WMS integrates seamlessly with mainstream OMS, ERP, and eCommerce platforms. It also connects with warehouse automation tools such as AGVs, AMRs, PDAs, pick-to-light, and auto-packing systems. Powered by the built-in ITEM AI engine, it offers voice-controlled operations, smart task assignment, optimized replenishment, and real-time performance insights. With global capabilities including multi-currency, multi-timezone, and multi-org support, ITEM WMS is ready to scale your warehousing ## What is Item WMS used for? [Warehouse Management](https://www.capterra.com/warehouse-management-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $30 Per Feature, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Item WMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://item.com/&name=Item WMS) ## FAQs about Item WMS Overview ### What company size and specific industries is Item WMS built for? Item WMS is designed for 3PL providers, eCommerce brands, fulfillment centers, and B2B or B2C warehouses. It fits businesses of different sizes that need warehouse management support for storing, picking, packing, and shipping goods in high-volume operational settings. Features and Usability ### What are the key features of Item WMS? Item WMS offers inventory management, inventory tracking, and order management, along with receiving, picking and routing, and shipping management. It also includes barcoding/RFID, multi-location support, labor management, reporting and statistics, alerts and notifications, and third-party integrations for warehouse and supply chain operations. Pricing ### How much does it cost and what fees or limitations are included? Item WMS starts at $30 per month per feature for the Starter plan, and includes a free trial. Higher plans include Essential at $60 per month, Plus at $90, Advanced at $200, Pro at $500, and Unlimited at $833 per month, with user, storage, and channel limits varying by plan. Getting Started and Support ### What training and onboarding options does Item WMS offer? Item WMS provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos support self-paced review of features and setup steps. Getting Started and Support ### What customer support options does Item WMS offer? Item WMS offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available on support quality, response times, or common frustrations, so user experience with support cannot be summarized from catalog data alone. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. 3PL Management Outsource and manage third party logistics Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Barcoding/RFID Identify and track items using barcode tags or RFID (radio-frequency identification) tags Batch Processing Software's ability to perform similar action on multiple similar files simultaneously Item WMS 34 features Outsource and manage third party logistics Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Identify and track items using barcode tags or RFID (radio-frequency identification) tags Software's ability to perform similar action on multiple similar files simultaneously Track and manage adherence to policies for any service, product, process, or supplier Customize data fields to support various needs and use cases Manage all inbound & outbound activities relating to each dock Track and manage inventory levels to maintain proper supply Maintain and control the stock level of inventory Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Manage the attendance, schedule, and payroll of the labor workforce Access software remotely via mobile devices Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Manage and support multiple locations Manage and track customer orders for goods, investments, or any other purchases Track orders throughout the fulfillment process Automate order processes to improve operational efficiency in fulfillment, shipping, and more Pick and route items from inventory locations to their designated destinations Active monitoring of systems, applications, or networks Manage all receiving processes within a warehouse Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Track and facilitate returns of products sold Track and assign specific serial numbers to products Generate or print labels that contain shipping information for packages Manage and track orders being shipped to customers Manage occupancy and space utilization in facilities and buildings Track the status over time for a request, process, asset, or transaction Manage all supplier data and operations Set up connections to third-party platforms to improve business processes Track the duration and expiration of warranty as well as any obligations under that warranty Create, design and manage workflows for repetitive tasks Track and manage all activities and assets in the yard of a warehouse or distribution center Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Starter $30.00 Per Feature,Per Month It includes: - Start with 1 User - 1 Sales channel, additional available - 1 Site - 10GB/month of free data transaction bandwidth - AI Tokens - Includes 1000 free messages - Includes 10GB of free Cloud Storage - 1 Server instance Essential $60.00 Other,Per Month It includes: - Start with 3 Users - Unlimited sales channels - 1 Site - 10GB/month of free data transaction bandwidth - AI Tokens - Includes 1000 free messages - Includes 10GB of free Cloud Storage - 1 Server instance Plus $90.00 Other,Per Month It includes: - Start with 5 Users - Unlimited sales channels - 1 Site - Includes 10GB/month of free data transaction bandwidth - AI Tokens - Includes 1000 free messages - Includes 10GB of free Cloud Storage - 1 Server instance - 24/7 Email Support Advanced $200.00 Other,Per Month It includes: - Start with 2 Users - Unlimited sales channels - Includes 1 Sites - B2B EDI support - AI Tokens - Includes 10GB/month of free data transaction bandwidth - Includes 1000 free messages - Includes 50GB of free Cloud Storage - 1 Server instance - 24/7 Email Support - Onsite Training - Online Training - Live Support Pro $500.00 Other,Per Month It includes: - Start with 3 Users - Unlimited sales channels - Includes 1 Sites - B2B EDI support - AI Tokens - Includes 10GB of free data transaction bandwidth - Includes 1000 free messages - Includes 200GB of free Cloud Storage - Includes 1 Server instance - 24/7 Email Support - API Call Support - Onsite Training - Online Training - Live Support Unlimited $833.00 Other,Per Month It includes: - Unlimited Users - Unlimited sales channels - Includes 1 Sites - B2B EDI support - AI Tokens - Includes 10GB/month of free data transaction bandwidth - Includes 1000 free messages - Includes 1TB of free cloud storage - Includes 1 Server instance - 24/7 Email Support - API Call Support - Onsite Training - Online Training - Live Support Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.