# ITEM Ship Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ITEM Ship Software - reviews, pricing plans, popular comparisons to other Shipping products and more.

Source: https://www.capterra.com/p/10031505/ITEM-Ship

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# 

 ITEM Ship Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on November 14, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)

ITEM Ship

## What is ITEM Ship?

ITEM SHIP is a smart shipping and freight optimization platform designed for eCommerce sellers, 3PL providers, and fulfillment centers handling multi-carrier shipments. It enables automatic rate comparison across major carriers like USPS, UPS, FedEx, and DHL to identify the most cost-effective options. The system supports batch label generation, real-time tracking, and automated status synchronization back to eCommerce platforms or OMS. Built-in billing and reconciliation tools make managing payment records and historical shipments simple and transparent. With flexible APIs, ITEM SHIP easily integrates into existing ERP, WMS, or SaaS ecosystems, enabling end-to-end shipping automation. Key capabilities include smart rate shopping, bulk shipping label creation, shipment tracking, exportable billing reports, and multi-currency support. By reducing manual work and optimizing costs, ITEM SHIP empowers businesses to improve fulfillment speed, accuracy, and customer satisfaction

## What is ITEM Ship used for?

[Shipping](https://www.capterra.com/shipping-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$30

Other, Per Month

Free trial  
available

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Do you work for ITEM Ship?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://item.com/&name=ITEM Ship)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Air Shipping

Ship packages/goods by aircraft

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Barcode/Ticket Scanning

Scan barcodes to ensure accurate pricing and label tracking

ITEM Ship 37 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Ship packages/goods by aircraft

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Scan barcodes to ensure accurate pricing and label tracking

Documents issued by a carrier to acknowledge receipt of cargo for shipment

Process of submitting and following up on claims with insurance companies

Shipping products/goods in containers

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Import and export data to and from software applications

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Transfer of data from one computer system to another

Shipping products/goods by land, sea or air

Shipping products/goods by land

Management of inbound and outbound shipments in the context of international trade

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Process of printing custom labels through various methods.

Manage and support multiple locations

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Track the parcel or consignment delivery status

Manage and organize the shipping, tracking, and delivery of packages

Streamlining repetitive tasks and activities through automated and predefined workflows

Create, send, and track purchase orders and their statuses

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Calculation of shipment price based on size, weight, route, timeframe, and carrier.

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Generate or print labels that contain shipping information for packages

Manage and track orders being shipped to customers

Integrates with shipping services

Track the status over time for a request, process, asset, or transaction

Set up connections to third-party platforms to improve business processes

Organize and track the physical movement of goods from one location to another

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## Pricing

Free Trial

Starter

$30.00

Other,Per Month

It includes:

-   Start with 1 User
-   1 Sales channel, additional available
-   1 Site
-   10GB/month of free data transaction bandwidth
-   AI Tokens
-   Includes 1000 free messages
-   Includes 10GB of free Cloud Storage
-   1 Server instance

Essential

$60.00

Other,Per Month

It includes:

-   Start with 3 Users
-   Unlimited sales channels
-   1 Site
-   10GB/month of free data transaction bandwidth
-   AI Tokens
-   Includes 1000 free messages
-   Includes 10GB of free Cloud Storage
-   1 Server instance

Plus

$90.00

Other,Per Month

It includes:

-   Start with 5 Users
-   Unlimited sales channels
-   1 Site
-   Includes 10GB/month of free data transaction bandwidth
-   AI Tokens
-   Includes 1000 free messages
-   Includes 10GB of free Cloud Storage
-   1 Server instance
-   24/7 Email Support

Advanced

$200.00

Other,Per Month

It includes:

-   Start with 2 Users
-   Unlimited sales channels
-   Includes 1 Sites
-   B2B EDI support
-   AI Tokens
-   Includes 10GB/month of free data transaction bandwidth
-   Includes 1000 free messages
-   Includes 50GB of free Cloud Storage
-   1 Server instance
-   24/7 Email Support
-   Live Support
-   Onsite Training
-   Online Training

Pro

$500.00

Other,Per Month

It includes:

-   Start with 3 Users
-   Unlimited sales channels
-   Includes 1 Sites
-   B2B EDI support
-   AI Tokens
-   Includes 10GB of free data transaction bandwidth
-   Includes 1000 free messages
-   Includes 200GB of free Cloud Storage
-   Includes 1 Server instance
-   24/7 Email Support
-   API Call Support
-   Onsite Training
-   Online Training
-   Live Support

Unlimited

$833.00

Other,Per Month

It includes:

-   Unlimited Users
-   Unlimited sales channels
-   Includes 1 Sites
-   B2B EDI support
-   AI Tokens
-   Includes 10GB/month of free data transaction bandwidth
-   Includes 1000 free messages
-   Includes 1TB of free cloud storage
-   Includes 1 Server instance
-   24/7 Email Support
-   API Call Support
-   Onsite Training
-   Online Training
-   Live Support

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)