# HALO Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about HALO Software - reviews, pricing plans, popular comparisons to other Virtual Assistant products and more. Source: https://www.capterra.com/p/10031513/HALO --- # HALO Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on December 14, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) HALO ## What is HALO? HALO is the most human AI Agent platform for customer experience. It lets CX teams create and manage smart voice and chat agents simply by talking — no technical skills needed. HALO understands tone, adapts to context, and speaks 70+ languages, delivering natural conversations across channels like WhatsApp, webchat, voice, and more. As part of CM.com’s full Customer Experience Platform, HALO comes with everything you need: AI, telephony, messaging, inbox, automation, and customer data — all in one place. You get one partner, one contract, and full control over every interaction. Trusted by scale-ups and enterprises across 40+ countries. ## What is HALO used for? [Virtual Assistant](https://www.capterra.com/virtual-assistant-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for HALO?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.cm.com&name=HALO) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### HALO 0.0 VS. [4.5 (487)](https://www.capterra.com/p/5923/Celoxis/reviews/) Starting Price Contact vendor Starting Price $10 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (626) Value For Money 0.0 (0) Value For Money 4.4 (579) Customer Service 0.0 (0) Customer Service 4.5 (598) ## HALO alternatives [4.8 (71)](https://www.capterra.com/p/229303/Wing/reviews/) Starting price $699.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [micro1](https://www.capterra.com/p/10030872/micro1/) [4.9 (626)](https://www.capterra.com/p/10030872/micro1/reviews/) Starting price $89.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10030872/micro1/) [fonio.ai](https://www.capterra.com/p/10025797/fonio-ai/) [4.9 (102)](https://www.capterra.com/p/10025797/fonio-ai/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10025797/fonio-ai/) ## FAQs about HALO Overview ### What company size and specific industries is HALO built for? HALO is designed for mid-sized to large customer-focused organizations, including CX, support, and digital teams. It is suited to fast-scaling eCommerce brands as well as companies in travel, hospitality, retail, and logistics that need tools for customer experience and support operations. Features and Usability ### What are the key features of HALO? HALO offers AI and machine learning features for chatbot interactions, intent recognition, natural language processing, speech recognition, and personalized responses. It also includes workflow automation, business process automation, automated responses, transfers and routing, knowledge management, third-party integrations, an activity dashboard, and code-free development for customer engagement and sales or marketing use. Getting Started and Support ### What customer support options does HALO offer? HALO provides FAQ/forum resources, phone support, and chat. These channels give users multiple ways to get help, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI/Machine Learning Software program that continuously adjusts its behavior based on observed data API Application programming interface that allows for integration with other systems/databases Automated Responses Automatic reply functionality for incoming messages Business Process Automation Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Chatbot AI-based platform which conducts a conversation via auditory or textual methods HALO 20 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Software program that continuously adjusts its behavior based on observed data Application programming interface that allows for integration with other systems/databases Automatic reply functionality for incoming messages Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes AI-based platform which conducts a conversation via auditory or textual methods Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Interprets what a user is doing based on context and helps guide them through the process. Initiate interactions with customers by proactively starting conversations or providing informational content Used as a promotional or demonstration tool in sales and marketing presentations Helps understand a user's intentions/actions Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Manage and support multiple languages Process and analyze human language in text or audio form Adjust communications based on previous interactions or personal preferences Train your system to interpret and transcribe voice messages Set up connections to third-party platforms to improve business processes Transfer queries and organize messages between agents Program systems that assist users with their daily administrative responsibilities Streamlining repetitive tasks and activities through automated and predefined workflows ## Pricing ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.