--- title: "icmInspector Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about icmInspector Software - reviews, pricing plans, popular comparisons to other Quality Management products and more." source_url: "https://www.capterra.com/p/10031529/icmInspector/" page_type: "product" language: "en" --- # icmInspector Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) icmInspector ## What is icmInspector? icmInspector QMS  is a cloud-based quality management tool that digitizes and automates quality control, audits, and inspection processes. The system offers scenario building with multiple step types, automatic work scheduling, and mobile application support for both online and offline use. icmInspector includes analytical reporting capabilities, alert mechanisms with notifications for detected irregularities, and integration with augmented reality devices and IoT controllers for automatic data collection. The platform features validation tools, scheduling options, web surveys, reporting functions, and analytics with dashboard visualization. It also supports NFC code scanning, GPS location verification, and Bluetooth measuring device integration while providing automatic report generation and data export capabilities. ## What is icmInspector used for? [Quality Management](https://www.capterra.com/quality-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €37 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for icmInspector?[Manage this product listing](https://www.g2.com/products/icminspector-qms/claim_requests/new?auto=true) ## icmInspector Overview Updated September 2026 AI summary icmInspector supports small and midsize businesses in managing and improving quality processes across audit management, compliance, and equipment oversight. Offering tools for CAPA, document control, inspection management, and supplier quality, it includes customizable reporting, electronic signatures, real-time data, and integration options. icmInspector is available via cloud and on multiple operating systems, fitting varied operational environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### icmInspector 4.5 (2) VS. [4.5 (540)](https://www.capterra.com/p/148577/MasterControl/reviews/) Starting Price €37 Per User, Per Month Starting Price $25000 Other, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.1 (539) Value For Money 4.0 (2) Value For Money 4.2 (439) Customer Service 5.0 (2) Customer Service 4.5 (503) ## icmInspector alternatives [4.4 (63)](https://www.capterra.com/p/147317/PropelPLM/reviews/) Starting price $73.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.6 (138)](https://www.capterra.com/p/134050/Quality-Management-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.8 (124)](https://www.capterra.com/p/97557/QT9-Quality-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [KAWAK](https://www.capterra.com/p/211071/KAWAK/) [4.6 (346)](https://www.capterra.com/p/211071/KAWAK/reviews/) Starting price $238.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/211071/KAWAK/) ## FAQs about icmInspector Overview ### What company size and specific industries is icmInspector built for? icmInspector is designed for organizations in highly regulated industries, including manufacturing, medical devices and pharmaceuticals, food and beverage, energy and utilities, and construction and engineering. The vendor description does not specify a company size, but the product is aimed at businesses operating in compliance-focused environments. Features and Usability ### What are the key features of icmInspector? icmInspector offers inspection management, audit management, and incident management for quality operations, plus CAPA, nonconformance tracking, and defect tracking for issue resolution. It also includes document management, electronic signatures, access controls/permissions, customizable reports, real-time data, workflow management, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? icmInspector starts at €33 per user per month for the On-premise plan and €37 per user per month for Cloud, both billed with a 3-month prepayment. Cloud includes 1 GB per user, with extra data at €1.50 per GB. A free version and free trial are available. Integrations ### Which third-party tools and platforms does icmInspector integrate with? icmInspector integrates with 6 third-party platforms for ERP and business management, including Comarch ERP XT, Dynamics 365, Dynamics 365 Business Central, Dynamics 365 Supply Chain Management, EVO, and Impulse. Getting Started and Support ### What training and onboarding options does icmInspector offer? icmInspector provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, and documentation offers written reference material for self-paced learning and future use. Getting Started and Support ### What customer support options does icmInspector offer? icmInspector provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available on support quality, response speed, or helpfulness, so support experience details cannot be confirmed from user reports. ## Features AI summary Based on 2,611 Quality Management reviews Capterra data shows that buyers of Quality Management software rank the following features as their top priorities: - **Document Management** (**54%** of reviewers rated this feature as critical) - **Quality Control** (**50%**) - **Compliance Management** (**44%**) icmInspector supports all three of the features reviewers value most: **Document Management**, **Quality Control**, and **Compliance Management**. Together, these capabilities help businesses keep records organized, maintain consistent product and process standards, and meet regulatory requirements, allowing teams to improve oversight and reduce quality-related risks. Alerts/Notifications 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Customizable Reports 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Alter the layout and content of reports Data Import/Export 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Import and export data to and from software applications API 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Surveys & Feedback 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success Access Controls/Permissions Define levels of authorization for access to specific files or systems icmInspector 29 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Defect Tracking: Process of tracking logged defects (errors) in a product or service to create new versions to fix the error - Document Coding & Control: Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Signature: Digitally sign online documents - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Incident Management: Manage and track all disruptions and incidents - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - ISO Standards Management: Track and monitor processes/products to ensure they meet international standards developed by the ISO - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Nonconformance Tracking: Identify issues and deviations from specifications - Quality Control: Ensure that quality requirements and standards are met across production processes - Real-Time Data: Receive data and information in real time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Statistical Process Control: Statistical methods to assist with and maintain quality control of processes - Supplier Quality Control: Qualify, select, and monitor supply chain partners - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.0 (2) 4.0 Based on 2 reviews ## Pricing Value for money 4.0 (2) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10031529/icmInspector/pricing/) Cloud €37.00 Per User,Per Month It includes: - HelpDesk On-premise €33.00 Per User,Per Month It includes: - No Data Limit Value for money 4.0 (2) 4.0 Based on 2 reviews ## Integrations [ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)[ Dynamics 365 Supply Chain Management](https://www.capterra.com/p/248307/Dynamics-365-Supply-Chain-Management/)[ Comarch ERP XT](https://www.capterra.com/p/231047/Comarch-ERP-XT/)[ Impulse](https://www.capterra.com/p/10030136/Impulse/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SD Sandra D. Quality Engineer Medical Devices ### "Easy use for all company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2025 I think icmInspector is very usefull aplication not only for quality issues. You can use it for make form what you need. You can use many different types of questions to create surveys, allowing you to add a photo, data, text, code, signature or date. Custome support of icm are very helpfull and work express. Pros I can use icmInspector for all quality issues from documentation to quality control. I love contacting icmInspector support because it is very fast and will always solve your problem. Cons At first it is difficult to use and takes time to implement, but later it becomes very logical. I did not see any huge problem with icm. Alternatives considered [1factory](https://www.capterra.com/p/151002/1factory/) Reasons for choosing icmInspector easy for use, ready-made solutions, quick contact with a representative Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 29, 2025 Thank you very much! We are constantly developing our system to provide new functionalities and make it even more enjoyable and easy to use. Natalia Z. Qality Manager Food Production ### "Reccomend." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 11, 2025 I have been using it for several years. I rate it very positively. Pros Easy of use, custommer support, implementation, possibility to use in different ways, sending reports Cons Survey creation, format of the overoll summary, I dont know much about how to use the new features.. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 29, 2025 Thank you very much! We are constantly developing our system to provide new functionalities and make it even more enjoyable and easy to use. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.