--- title: "Petsoft Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Petsoft Software - reviews, pricing plans, popular comparisons to other Kennel products and more." source_url: "https://www.capterra.com/p/10031575/Petsoft/" page_type: "product" language: "en" --- # Petsoft Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Petsoft ## What is Petsoft? Petsoft is a pet reservation and productivity software for dog daycare and boarding businesses. The system features customizable daycare capacity limits with real-time tracking of kennel availability, reservation management tools, and integrated payment processing capabilities that allow for prepayments. Petsoft includes employee scheduling functionality with time entry tracking, permission controls, and reporting features for payroll calculations. It centralizes pet care operations through data storage, automated reminders, and billing processes. The platform helps businesses manage daily operations from scheduling to customer management while maintaining security for client information. ## What is Petsoft used for? [Kennel](https://www.capterra.com/kennel-software/)[Pet Sitting](https://www.capterra.com/pet-sitting-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $50 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Petsoft?[Manage this product listing](https://www.g2.com/products/petsoft-petsoft/claim_requests/new?auto=true) ## Petsoft Overview Updated September 2026 AI summary Petsoft provides small businesses with web-based tools to manage operations in the kennel and pet sitting sectors. It offers features for animal records, appointment and booking management, client and employee tracking, payment processing, reminders, and reporting. Optional capabilities include multi-location support, grooming, payroll, and point of sale functions, with customizable alerts, onboarding, and third-party integrations available. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Petsoft 5.0 (1) VS. [4.6 (77)](https://www.capterra.com/p/143168/Kennel-Booker/reviews/) Starting Price $50 Flat Rate, Per Month Starting Price $94.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.5 (79) Value For Money 5.0 (1) Value For Money 4.7 (79) Customer Service 5.0 (1) Customer Service 4.8 (72) ## Petsoft alternatives [4.7 (80)](https://www.capterra.com/p/231681/BusyPaws/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [5.0 (62)](https://www.capterra.com/p/150536/Pet-Manager/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (61)](https://www.capterra.com/p/203713/Paw-Partner/reviews/) Starting price $44.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (223)](https://www.capterra.com/p/136469/Gingr/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars ## FAQs about Petsoft Overview ### What company size and specific industries is Petsoft built for? Petsoft is designed for small to mid-sized pet care businesses that need appointment management and payment processing, especially pet grooming, boarding, daycare, and veterinary practices. Its pet parent portal and overbooking controls make it a practical fit for service providers handling frequent bookings and client communication. Features and Usability ### What are the key features of Petsoft? Petsoft offers animal database and pet profiles for record keeping, plus appointment management, automated scheduling, online booking, and calendar management for visits. It also includes billing and invoicing, payment processing, point of sale, client portal, reminders, reporting/analytics, and vaccine management. Pricing ### How much does it cost and what fees or limitations are included? Petsoft starts at $50 per month for the Starter plan, with a $100 per month Professional plan also available. A free trial is available. Starter includes unlimited employees, credit card processing, customer management, daycare reservations, email notifications, employee scheduling, SMS notifications, and time entry tracking. Integrations ### Which third-party tools and platforms does Petsoft integrate with? Petsoft integrates with 3 third-party platforms: Elavon, NCR Voyix, and Twilio. These catalog integrations cover payment processing, point-of-sale systems, and communications, giving Petsoft a short list of core connections for business operations. Getting Started and Support ### What training and onboarding options does Petsoft offer? Petsoft provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and instruction, documentation offers written reference material for ongoing review, and videos provide visual walkthroughs for learning product features and processes. Getting Started and Support ### What customer support options does Petsoft offer? Petsoft provides email/help desk support, a knowledge base, and phone support. User feedback on support quality is not available in the catalog data, so no claims can be made about response times, helpfulness, or common frustrations. The listed channels are the only support options specified. ## Features AI summary Based on 449 Kennel reviews Capterra data shows that buyers of kennel software rank the following features as their top priorities: - **Booking Management** (**68%** of reviewers rated this feature as critical) - **Client Management** (**60%**) - **Online Booking** (**62%**) Petsoft supports all three of the features reviewers value most: **Booking Management**, **Client Management**, and **Online Booking**. Together, these capabilities help businesses manage reservations, keep customer information organized, and accept bookings through convenient digital channels, allowing teams to save time and deliver a smoother client experience. Credit Card Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Financial system that helps create and manage physical/digital credit cards and track transaction activities Customer Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store and organize information about customers and previous interactions Multi-Location 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and support multiple locations Payment Processing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Petsoft 55 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Animal Database: A repository of information about animals in an organization's care - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customer Portal: A website or login for customers to access information - Customer Service Management: Manage relationships with customers and address customer concerns - Customizable Branding: Add customized logos and colors to align with company branding - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Payments: Electronically collect payments for goods or services - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Time Clock: Tracks the time an employee has worked - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Notes Management: Allow users to create, edit, and sort multiple notes - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Personalization: Adjust communications based on previous interactions or personal preferences - Pet Grooming: For pet grooming businesses - Pet Profiles: Records vital care information such as habits, instructions, meds, schedules - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Receipt Management: Upload, track, and submit receipts in a central database - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - SMS Messaging: Send messages via SMS - SMS Notifications: Set-up SMS-based notifications and alerts for mobile devices. - SMS Reminders: Reminders sent via SMS/text message - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vaccine Management: Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial [View pricing plan details](https://www.capterra.com/p/10031575/Petsoft/pricing/) Starter $50.00 Flat Rate,Per Month It includes: - Daycare Reservations - Customer Management - Employee Scheduling - Time Entry & Tracking - Credit Card Processing - Email Notifications - Unlimited Employees - SMS Notification Professional $100.00 Flat Rate,Per Month It includes: - Reporting - Email Marketing - SMS Marketing - Custom Branding Enterprise Custom Quote Available It includes: - Multi-Location Management - Priority Support - Dedicated Account Manager Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ NCR Voyix](https://www.capterra.com/p/7227/NCR-Counterpoint/)[ Elavon](https://www.capterra.com/p/183057/Elavon/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LJ Lisa J. CEO Veterinary ### "Great All-in-One Software for Boarding & Daycare" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 16, 2026 We’ve had a great experience with this kennel software for managing our boarding and daycare business. It’s very user friendly, easy to train staff on, and makes booking reservations, invoices, payments, and the customer portal simple for both employees and clients. Pros User friendly, intuitive booking process, streamlined invoicing and payments, easy-to-use customer portal, and outstanding client support. Cons The main improvement we’d like to see is better occupancy and reporting metrics to help track trends and capacity more effectively. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.