# Innosmarti Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Innosmarti Software - reviews, pricing plans, popular comparisons to other Salon products and more.

Source: https://www.capterra.com/p/10031615/Innosmarti

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# 

 Innosmarti Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Innosmarti

## What is Innosmarti?

Cloud-based salon management software that combines customer relationship management capabilities with online appointment scheduling, point-of-sale functionality, customer management, employee tracking, inventory control, and marketing automation capabilities. Innosmarti provides salon and spa businesses with data-driven insights through analytics services while supporting loyalty programs and gift card systems.

## What is Innosmarti used for?

[Salon](https://www.capterra.com/salon-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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### Starting price

Free trial not available

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## FAQs about Innosmarti

Features and Usability

### What are the key features of Innosmarti?

Innosmarti offers appointment scheduling, client management, and point of sale (POS) tools for salons and spas. It also includes customer surveys, a loyalty program, and reporting & statistics for tracking client activity and business performance.

Getting Started and Support

### What training and onboarding options does Innosmarti offer?

Innosmarti provides live online training for teams getting started. This format supports guided instruction in a remote session and allows participants to ask questions while learning the product setup and core features.

Getting Started and Support

### What customer support options does Innosmarti offer?

Innosmarti provides email/help desk and phone support for customer assistance. User experience with support cannot be assessed from available reviewer data, so only the listed channels can be confirmed.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Appointment Scheduling

Schedule appointments via a calendar

Client Management

Manage contact details and communication with clients

Customer Surveys

Tool to send questionnaires to customers to gauge feedback

For Salons and Spas

Specific for use in spas and salons

Loyalty Program

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Point of Sale (POS)

Accept and process customer payments for products or services using hardware and software

Innosmarti 7 features

Schedule appointments via a calendar

Manage contact details and communication with clients

Tool to send questionnaires to customers to gauge feedback

Specific for use in spas and salons

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Accept and process customer payments for products or services using hardware and software

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

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## Pricing

### Starting price

Free trial not available

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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