--- title: "Innosmarti Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Innosmarti Software - reviews, pricing plans, popular comparisons to other Salon products and more." source_url: "https://www.capterra.com/p/10031615/Innosmarti/" page_type: "product" language: "en" --- # Innosmarti Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Innosmarti ## What is Innosmarti? Cloud-based salon management software that combines customer relationship management capabilities with online appointment scheduling, point-of-sale functionality, customer management, employee tracking, inventory control, and marketing automation capabilities. Innosmarti provides salon and spa businesses with data-driven insights through analytics services while supporting loyalty programs and gift card systems. ## What is Innosmarti used for? [Salon](https://www.capterra.com/salon-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Innosmarti?[Manage this product listing](https://www.g2.com/products/innosmarti/claim_requests/new?auto=true) ## Innosmarti Overview Updated September 2026 AI summary Innosmarti offers salons and spas appointment scheduling, client management, and point of sale capabilities through a cloud-based platform. Suitable for businesses of any size, it also supports customer surveys, loyalty programs, and reporting features. This combination aims to help organizations manage daily operations, engage customers, and gain insights into business performance in one web-based solution. ## FAQs about Innosmarti Features and Usability ### What are the key features of Innosmarti? Innosmarti offers appointment scheduling, client management, and point of sale (POS) tools for salons and spas. It also includes customer surveys, a loyalty program, and reporting & statistics for tracking client activity and business performance. Getting Started and Support ### What training and onboarding options does Innosmarti offer? Innosmarti provides live online training sessions to help teams get started. This format supports guided instruction with a trainer and can be used for setup, feature walkthroughs, and questions during the session. Getting Started and Support ### What customer support options does Innosmarti offer? Innosmarti provides Email/Help Desk and Phone Support. These channels give users direct ways to contact support for setup, account, or troubleshooting questions. No reviewer feedback about support experience is available, so support speed, helpfulness, and common frustrations cannot be summarized here. ## Features AI summary Based on 2,183 Salon reviews Capterra data shows that buyers of salon software rank the following features as their top priorities: - **Appointment Scheduling** (**65%** of reviewers rated this feature as critical) - **Calendar Management** (**56%**) - **Confirmations/Reminders** (**55%**) Innosmarti supports **Appointment Scheduling**, which helps salons book services efficiently and keep client visits organized. However, it does not include **Calendar Management** or **Confirmations/Reminders**. Instead, it offers **Point of Sale (POS)** (**55%**), a feature reviewers also rate as important. This gives businesses a way to manage transactions and track in-store sales, helping teams handle daily operations more effectively. Appointment Scheduling Schedule appointments via a calendar Client Management Manage contact details and communication with clients Customer Surveys Tool to send questionnaires to customers to gauge feedback For Salons and Spas Specific for use in spas and salons Loyalty Program Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Point of Sale (POS) Accept and process customer payments for products or services using hardware and software Innosmarti 7 features ### All Features - Appointment Scheduling: Schedule appointments via a calendar - Client Management: Manage contact details and communication with clients - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - For Salons and Spas: Specific for use in spas and salons - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.