--- title: "Got Loyalty Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Got Loyalty Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more." source_url: "https://www.capterra.com/p/10031621/Got-Loyalty/" page_type: "product" language: "en" --- # Got Loyalty Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Got Loyalty ## What is Got Loyalty? Cloud-based customer loyalty platform that enables businesses to create, manage, and track customer rewards programs. Key features include point earning systems, redemption options, customer database management, and reward catalogs. The platform includes analytics tools that measure program performance and customer lifetime value while maintaining security through GDPR compliance and data encryption. Additional features include customer segmentation capabilities, automated marketing campaigns through SMS and email, and complete data export functionality. ## What is Got Loyalty used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $79 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Got Loyalty?[Manage this product listing](https://www.g2.com/products/got-loyalty/claim_requests/new?auto=true) ## Got Loyalty Overview Updated September 2026 AI summary Got Loyalty enables businesses of all sizes to manage and grow customer loyalty programs through cloud-based tools for CRM, campaign management, and customer segmentation. With features such as multi-channel communication, rewards management, and customizable branding, it supports tracking customer activity, running promotions, and integrating with third-party systems, making it suitable for organizations seeking to enhance engagement and retention. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Got Loyalty 0.0 VS. [4.9 (3,835)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price $79 Flat Rate, Per Month Starting Price $4.8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (3,835) Value For Money 0.0 (0) Value For Money 4.9 (3,458) Customer Service 0.0 (0) Customer Service 4.9 (3,518) ## Got Loyalty alternatives [4.8 (547)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/) [4.4 (192)](https://www.capterra.com/p/10009042/RepeatMD/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009042/RepeatMD/) [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [4.9 (258)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [Boomerangme](https://www.capterra.com/p/241848/Boomerangme/) [4.8 (48)](https://www.capterra.com/p/241848/Boomerangme/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/241848/Boomerangme/) ## FAQs about Got Loyalty Overview ### What company size and specific industries is Got Loyalty built for? Got Loyalty is designed for SMBs, mid-market companies, and enterprise organizations. It is built for businesses of different sizes that need a loyalty program solution, rather than for a specific industry or sector. Features and Usability ### What are the key features of Got Loyalty? Got Loyalty offers loyalty program tools with rewards management, loyalty cards, and discount management, plus CRM features such as customer profiles, segmentation, customer history, and customer activity tracking. It also includes campaign management, campaign analytics, email marketing, SMS marketing, multi-channel communication, referral tracking, and POS integrations. Pricing ### How much does it cost and what fees or limitations are included? Got Loyalty starts at $79 per month for the Basic plan, with Basic Annual at $756 per year. Premium costs $149 monthly, and Elite costs $269 monthly; annual options are also available. A free trial is available. Basic includes rewards catalog, loyalty programs, customer database, point earning, and redemption. Integrations ### Which third-party tools and platforms does Got Loyalty integrate with? Got Loyalty integrates with 10 third-party tools and platforms, including Clover, HubSpot CRM, HubSpot Content Hub, HubSpot Marketing Hub, HubSpot Sales Hub, Lightspeed, POSbistro, PayPal Point of Sale, SendGrid, Shopify, Square Loyalty, Square Payments, Square Subscriptions, Square for Restaurants, Square for Retail, Toast POS, TouchBistro, and Twilio. Getting Started and Support ### What training and onboarding options does Got Loyalty offer? Got Loyalty provides documentation to support team onboarding and product reference. Documentation gives users written guidance for reviewing features, following setup steps, and checking information as needed during implementation and ongoing use. Getting Started and Support ### What customer support options does Got Loyalty offer? Got Loyalty provides Email/Help Desk, FAQ/Forum, and a Knowledge Base for customer support. No reviewer feedback on support is available in the catalog data, so support quality, response times, and helpfulness cannot be assessed from user comments. ## Features AI summary Based on 1,860 Customer Loyalty reviews Capterra data shows that buyers of Customer Loyalty software rank the following features as their top priorities: - **Loyalty Program** (**45%** of reviewers rated this feature as critical) - **Rewards Management** (**39%**) - **Third-Party Integrations** (**49%**) Got Loyalty supports all three features that reviewers rate most highly: **Loyalty Program**, **Rewards Management**, and **Third-Party Integrations**. Together, these capabilities help businesses build repeat purchase programs, manage incentives more effectively, and connect loyalty data with other systems, allowing teams to improve customer retention and run more consistent loyalty campaigns. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Campaign Analytics Track and interpret campaign performance metrics Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Client Portal Private online space that lets businesses securely share documents and provide information access to clients Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Got Loyalty 34 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Activity Tracking: A report showing what actions customers perform - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Profiles: Record customer information, purchase history, and other notes - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Email Marketing: Create and send email blasts/campaigns - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Gamification: Games or game-like elements to track progress and reward accomplishments - Loyalty Cards: Manage loyalty cards that hold rewards and promotions to incentivize customers to return - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Referral Tracking: Log and store the source of contacts/leads - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - SMS Marketing: Send promotional campaigns or transactional messages via text messages - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period --- ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10031621/Got-Loyalty/pricing/) Basic $79.00 Flat Rate,Per Month It includes: - Customer Database - Loyalty Programs - Point Earning System - Point Redemption - Basic Rewards Catalog Basic Annual $756.00 Flat Rate,Per Year It includes: - Customer Database - Loyalty Programs - Point Earning System - Point Redemption - Basic Rewards Catalog Premium $149.00 Flat Rate,Per Month It includes: - Basic Customer Segmentation Premium Annual $1,428 Flat Rate,Per Year It includes: - Basic Customer Segmentation Elite $269.00 Flat Rate,Per Month It includes: - Advanced Customer Segmentation Elite Annual $2,580 Flat Rate,Per Year It includes: - Advanced Customer Segmentation ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[ PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/)[ SendGrid](https://www.capterra.com/p/204113/SendGrid/)[ Clover](https://www.capterra.com/p/226864/Clover/)[ Toast POS](https://www.capterra.com/p/136301/Toast-POS/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.