--- title: "Voila Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Voila Software - reviews, pricing plans, popular comparisons to other Shipping products and more." source_url: "https://www.capterra.com/p/10031673/Voila/" page_type: "product" language: "en" --- # Voila Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Voila ## What is Voila? Voila is a multi-carrier management and shipping software that connects businesses with over 150 couriers worldwide. The platform streamlines shipping workflows through automated courier selection from creation to delivery. Voila includes analytics tools for monitoring courier performance and optimizing shipping processes. The system provides automated customer notifications through email, SMS, and tracking pages to keep recipients informed about their deliveries. Voila features reporting capabilities that help businesses track service level agreements and operational metrics. The software includes API access that allows for integration with existing business systems. The platform offers courier management tools that centralize shipping operations and simplify logistics management for businesses handling multiple delivery partners. ## What is Voila used for? [Shipping](https://www.capterra.com/shipping-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £145 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Voila?[Manage this product listing](https://www.g2.com/products/the-despatch-company-voila/claim_requests/new?auto=true) ## FAQs about Voila Features and Usability ### What are the key features of Voila? Voila offers order management and shipping management tools, along with order tracking, shipment tracking, and delivery tracking. It also includes shipment price calculation, reporting and analytics, alerts and notifications, an activity dashboard, API access, and third-party integrations for connecting shipping workflows with other systems. Pricing ### How much does it cost and what fees or limitations are included? Voila starts at £145 per month for the Business plan, which includes 2,500 orders, Performance Dashboards, Post Purchase Notifications, Rest API Access, and Webhooks. The Ultimate plan costs £225 per month and adds Advanced Analytics Dashboard, Branded Customer Tracking, Exception Reporting & Claims, Service Cost Engine, and unlimited customer accounts. Integrations ### Which third-party tools and platforms does Voila integrate with? Voila integrates with 2 third-party platforms: Global-e and Parcelhub. These catalog integrations connect Voila to ecommerce and shipping workflows, covering order processing and delivery operations through named third-party services. Getting Started and Support ### What customer support options does Voila offer? Voila provides FAQ/forum support for users seeking help and product information. This channel offers a self-service way to find answers and guidance, though no reviewer feedback is available here to describe how helpful, fast, or easy it is to use. ## Features AI summary Based on 3,198 Shipping reviews According to Capterra reviewers, these are the shipping features buyers prioritize most when evaluating a solution: - **Shipping Labels** (**61%** of reviewers rated this feature as critical) - **Label Printing** (**57%**) - **Parcel Shipping** (**61%**) Voila focuses on other shipping capabilities that reviewers also consider important, including **Shipment Price Calculation** (**55%**) and **Shipment Tracking** (**52%**). Together, these features help businesses estimate delivery costs more accurately, monitor shipments in transit, and make shipping operations easier to manage, giving teams better visibility into expenses and order status. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Delivery Tracking Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Order Management Manage and track customer orders for goods, investments, or any other purchases Order Tracking Track orders throughout the fulfillment process Voila 11 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Shipment Price Calculation: Calculation of shipment price based on size, weight, route, timeframe, and carrier. - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping Management: Manage and track orders being shipped to customers - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. ## Pricing [View pricing plan details](https://www.capterra.com/p/10031673/Voila/pricing/) Business £145.00 Flat Rate,Per Month It includes: - 2,500 orders - Rest API Access - Webhooks - Performance Dashboards - Post Purchase Notifications Ultimate £225.00 Flat Rate,Per Month It includes: - Unlimited Customer Accounts - Branded Customer Tracking - Service Cost Engine - Exception Reporting & Claims - Advanced Analytics Dashboard Enterprise Custom Quote Available It includes: - Custom Infrastructure - System Monitoring - Enterprise-grade Security ## Integrations [ Global-e](https://www.capterra.com/p/173889/Global-e/)[ Parcelhub](https://www.capterra.com/p/137133/Parcelhub-Shipping-Software/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.