# Best Text Alternatives 2026 | Capterra

> Looking for alternatives to Text? Find out how Text stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/10031687/Text/alternatives

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# Alternatives to Text

[4.7 (30)](https://www.capterra.com/p/10031687/Text/#reviews)

Write a Review!

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## Top Text Alternatives

Text

* * *

Starting from:

$25/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.7 (30)](https://www.capterra.com/p/10031687/Text/#reviews)

Ease of Use

4.7

Customer Service

4.7

Features

4.6

Value for Money

4.4

* * *

Starting from:

$115/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.4 (4083)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Ease of Use

4.3

Customer Service

4.3

Features

4.4

Value for Money

4.2

* * *

Starting from:

$39/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (1134)](https://www.capterra.com/p/134347/Intercom/reviews/)

Ease of Use

4.4

Customer Service

4.3

Features

4.4

Value for Money

4.0

* * *

Starting from:

$19/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (3460)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Ease of Use

4.5

Customer Service

4.5

Features

4.3

Value for Money

4.4

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All Text Alternatives

At a Glance

Top Alternatives for Text

-   [Zendesk Suite](#product_ffc45fc8-9499-40c2-b1ba-a6d200b7a22f)
-   [Intercom](#product_f9409c84-4f61-4fde-af2d-a6d200b49f49)
-   [Freshdesk](#product_7ab9772e-1e92-48c9-bfbb-a6d200b42fbe)
-   [Slack](#product_964a02e4-2901-4992-aea5-a6d200b696d4)
-   [LiveAgent](#product_79dc58b6-851f-4ee1-9b1d-a6d200b4f35c)

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by Slack

[4.7 (24147)](https://www.capterra.com/p/135003/Slack/reviews/)

Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity & AI features. [Learn more about Slack](https://www.capterra.com/p/135003/Slack/)

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by QualityUnit

[4.7 (1786)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial. [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)

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by Birdeye

[4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Birdeye is an all-in-one AI-enabled Online Reputation Management Experience Marketing platform for multi-location businesses. [Learn more about Birdeye](https://www.capterra.com/p/152997/BirdEye/)

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## [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

by WhatsApp

[4.7 (16400)](https://www.capterra.com/p/180345/WhatsApp/reviews/)

WhatsApp helps businesses engage customers, boost sales, and enhance service through direct communication. [Learn more about WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

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## [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

by Tidio

[4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

Tidio is customer support software with live chat, help desk, chatbot, and AI agent options designed to streamline support. [Learn more about Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

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## [LiveChat](https://www.capterra.com/p/62194/LiveChat/)

by Text

[4.6 (1727)](https://www.capterra.com/p/62194/LiveChat/reviews/)

LiveChat lets existing and prospective customers talk to your company via your website and give them a personal experience in real time [Learn more about LiveChat](https://www.capterra.com/p/62194/LiveChat/)

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## [inconnect](https://www.capterra.com/p/164772/OmniChannel/)

by inConcert

[3.9 (19)](https://www.capterra.com/p/164772/OmniChannel/reviews/)

Connect and centralize all your CX channels [Learn more about inconnect](https://www.capterra.com/p/164772/OmniChannel/)

Compare

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## [Velaro](https://www.capterra.com/p/116972/Velaro/)

by Velaro

[3.9 (9)](https://www.capterra.com/p/116972/Velaro/reviews/)

Engage customers in real time with AI-powered live chat. Capture leads, resolve issues fast, and keeps service consistent. [Learn more about Velaro](https://www.capterra.com/p/116972/Velaro/)

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## [Freshchat](https://www.capterra.com/p/158117/Freshchat/)

by Freshworks

[4.2 (145)](https://www.capterra.com/p/158117/Freshchat/reviews/)

Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels. [Learn more about Freshchat](https://www.capterra.com/p/158117/Freshchat/)

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## [Tiledesk](https://www.capterra.com/p/187541/Tiledesk/)

by Tiledesk

[4.6 (154)](https://www.capterra.com/p/187541/Tiledesk/reviews/)

Build AI Agents with drag and drop to automate support and operations. No code. Multichannel, multilingual, open source. [Learn more about Tiledesk](https://www.capterra.com/p/187541/Tiledesk/)

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## [Smartsupp](https://www.capterra.com/p/136251/Smartsupp-live-chat/)

by Smartsupp

[4.6 (343)](https://www.capterra.com/p/136251/Smartsupp-live-chat/reviews/)

Use the power of Smartsupp live chat and AI shopping assistant to genuinely connect with your visitors and boost online sales. [Learn more about Smartsupp](https://www.capterra.com/p/136251/Smartsupp-live-chat/)

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## [Lime Connect](https://www.capterra.com/p/131558/Userlike-Live-Chat/)

by Userlike

[4.6 (647)](https://www.capterra.com/p/131558/Userlike-Live-Chat/reviews/)

Lime Connect is the leading GDPR-compliant software for automation & messaging that helps businesses transform customer communication. [Learn more about Lime Connect](https://www.capterra.com/p/131558/Userlike-Live-Chat/)

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Software Found In

-   [Customer Service Software](https://www.capterra.com/customer-service-software/)
-   [Live Chat Software](https://www.capterra.com/live-chat-software/)
-   [Help Desk Software](https://www.capterra.com/help-desk-software/)
-   [Chatbot Software](https://www.capterra.com/chatbot-software/)
-   [Conversational AI Platform Software](https://www.capterra.com/conversational-ai-platform-software/)
-   [Customer Communications Management Software](https://www.capterra.com/customer-communications-management-software/)
-   [Conversational Marketing Platform Software](https://www.capterra.com/conversational-marketing-platform-software/)
-   [Customer Support Software](https://www.capterra.com/customer-support-software/)
-   [Customer Engagement Software](https://www.capterra.com/customer-engagement-software/)