--- title: "Denise Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Denise Software - reviews, pricing plans, popular comparisons to other Virtual Assistant products and more." source_url: "https://www.capterra.com/p/10031722/Denise/" page_type: "product" language: "en" --- # Denise Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Denise ## What is Denise? Denise is an AI-powered phone assistant software that handles multiple simultaneous calls 24/7, captures lead information, schedules appointments, answers routine questions based on a custom knowledge base, and stores all interactions in a centralized dashboard. Users can select from various voice options including American, Australian, and British accents in both male and female voices, create personalized greetings, and even rename the assistant to align with their preferences. The platform provides call transcripts, recordings, and notification capabilities, allowing businesses to stay informed about incoming calls and follow up when necessary. ## What is Denise used for? [Virtual Assistant](https://www.capterra.com/virtual-assistant-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Denise?[Manage this product listing](https://www.g2.com/products/denise-ai-receptionist/claim_requests/new?auto=true) ## Denise Overview Updated September 2026 AI summary Denise is a cloud-based virtual assistant designed for small businesses seeking to automate tasks and enhance customer engagement. It leverages AI and natural language processing to deliver personalized interactions, automate business processes, and manage virtual personal assistant functions. Notable features include an activity dashboard, conversation intelligence, automated responses, and customer experience management capabilities. ## FAQs about Denise Features and Usability ### What are the key features of Denise? Denise offers AI and machine learning, natural language processing, and a virtual personal assistant for conversational handling. It also includes automated responses, business process automation, and personalization for tailored interactions, plus activity dashboard, conversation intelligence, customer engagement, and customer experience management features for monitoring and managing customer communications. Integrations ### Which third-party tools and platforms does Denise integrate with? Denise integrates with 2 third-party tools: Bookipi and Google Calendar. These catalog integrations cover billing and scheduling, giving Denise a simple connection set for managing invoices and calendar events within related workflows. Getting Started and Support ### What training and onboarding options does Denise offer? Denise provides videos as a training option for teams getting started. Videos can support self-paced learning and offer a visual reference for setup steps, feature walkthroughs, and basic product orientation. No other training formats are listed in the catalog data. Getting Started and Support ### What customer support options does Denise offer? Denise provides Email/Help Desk and FAQ/Forum support. These options give users direct help requests and self-service guidance through written resources. No reviewer feedback is available to describe support response times, helpfulness, or common frustrations. ## Features AI summary Based on 733 Virtual Assistant reviews Capterra reviewers highlight these as the features buyers care about most when choosing a virtual assistant: - **Conversation Intelligence** (**36%** of reviewers rated this feature as critical) - **Speech Recognition** (**38%**) - **Natural Language Processing** (**36%**) Denise supports **Conversation Intelligence** and **Natural Language Processing**, giving teams the ability to understand interactions more clearly and respond to user requests in a more context-aware way. However, it does not offer **Speech Recognition**. Instead, it provides **Automated Responses** (**29%**), which can still help handle common inquiries and reduce manual work. Together, these features help businesses manage conversations more efficiently, allowing teams to improve response quality and save time on routine tasks. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Automated Responses Automatic reply functionality for incoming messages Business Process Automation Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Conversation Intelligence Recording, transcription, and analysis of sales calls for the purpose of training and generating insights Customer Engagement Initiate interactions with customers by proactively starting conversations or providing informational content Denise 10 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Automated Responses: Automatic reply functionality for incoming messages - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Conversation Intelligence: Recording, transcription, and analysis of sales calls for the purpose of training and generating insights - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Natural Language Processing: Process and analyze human language in text or audio form - Personalization: Adjust communications based on previous interactions or personal preferences - Virtual Personal Assistant (VPA): Program systems that assist users with their daily administrative responsibilities --- ## Pricing ## Integrations [ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Bookipi](https://www.capterra.com/p/195165/Bookipi/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.