---
title: "ELIZA Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about ELIZA Software - reviews, pricing plans, popular comparisons to other Quality Management products and more."
source_url: "https://www.capterra.com/p/10031723/ELIZA/"
page_type: "product"
language: "en"
---

# 

 ELIZA Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

ELIZA

## What is ELIZA?

ELIZA is a cloud-based management software that streamlines quality management, process digitization, and organizational leadership. The platform consists of three main modules: ELIZA QM for quality management processes, ELIZA HR for personnel management with electronic employee files, and ELIZA CxO for integrated management systems. The software includes process management tools, risk assessment capabilities, contract administration, project portfolio management, and ISO 9001 compliance functionality. ELIZA features document management, continuous improvement processes, meeting management, and task tracking. The web-based interface works across desktop and mobile devices, allowing organizations to centralize management information, simplify compliance requirements, and digitize workflows. The system integrates with existing IT environments through open interfaces and supports data exchange with various systems including Microsoft environments.

## What is ELIZA used for?

[Quality Management](https://www.capterra.com/quality-management-software/)[Human Resources](https://www.capterra.com/human-resource-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

CHF395

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ELIZA?[Manage this product listing](https://www.g2.com/products/eliza/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ELIZA

0.0

VS.

[4.3 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting Price

CHF395

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.3 (1,932)

Value For Money

0.0 (0)

Value For Money

4.2 (1,588)

Customer Service

0.0 (0)

Customer Service

4.1 (1,661)

## ELIZA alternatives

Highest Rated

[4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (3,558)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.4 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

## FAQs about ELIZA

Overview

### What company size and specific industries is ELIZA built for?

ELIZA is designed for organizations of any size in healthcare, industry, service provision, public administration, and non-profit sectors that want to implement ISO-compliant quality and process management. It fits small businesses, mid-market companies, and enterprise organizations across these industries.

Features and Usability

### What are the key features of ELIZA?

ELIZA offers workflow management, approval process control, and task management for process coordination, plus compliance management, audit management, risk management, and ISO standards management for quality oversight. It also includes document management, reporting and analytics, access controls and permissions, alerts and notifications, and third-party integrations.

Pricing

### How much does it cost and what fees or limitations are included?

ELIZA starts at CHF 235.0 per month per user for the ELIZA QM plan, while ELIZA PRO costs CHF 395.0 per month per user. A free trial is available. ELIZA QM includes audit management, document control, process management, and risk management; ELIZA PRO adds inventory and continuing education management.

Integrations

### Which third-party tools and platforms does ELIZA integrate with?

ELIZA integrates with 6 third-party tools and platforms, including Google Workspace, Microsoft Excel, Microsoft Teams, Microsoft Word, Vimeo, and bexio. It connects productivity, collaboration, and video tools for teams that need access to documents, messaging, spreadsheets, and media in one environment.

Getting Started and Support

### What training and onboarding options does ELIZA offer?

ELIZA provides in person training, live online sessions, webinars, documentation, and videos. These formats give teams options for guided instruction, live virtual learning, scheduled group sessions, written reference material, and recorded visual guidance for getting started with the product.

Getting Started and Support

### What customer support options does ELIZA offer?

ELIZA provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. These channels give users direct contact and self-service help for common questions and account issues. No reviewer feedback about support experience is available, so no claims can be made about response speed, helpfulness, or reliability.

## Features

AI summary

Based on 2,611 Quality Management reviews

Capterra data shows that buyers of quality management software rank the following features as their top priorities:

-   **Document Management** (**54%** of reviewers rated this feature as critical)
-   **Quality Control** (**50%**)
-   **Compliance Management** (**44%**)

ELIZA supports all three of the features reviewers value most: **Document Management**, **Quality Control**, and **Compliance Management**. Together, these capabilities help businesses keep records organized, maintain consistent product and process standards, and stay aligned with regulatory requirements, allowing teams to improve oversight, reduce errors, and manage quality more effectively.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Audit Management

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

ELIZA 49 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Calibration Management: Schedule the calibration of instrumentation and maintenance requirements
- Change Management: Track and monitor efficient handling of all changes/transitions
- Communications Management: Record and track all relevant internal and external communications
- Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies
- Complaint Management: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Defect Tracking: Process of tracking logged defects (errors) in a product or service to create new versions to fix the error
- Document Coding & Control: Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed
- Goal Management: Allows employees to set and manage work or career related goals
- HR Management: Automates core HR functions such as talent management, employee evaluation and learning management
- Incident Management: Manage and track all disruptions and incidents
- Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
- ISO Standards Management: Track and monitor processes/products to ensure they meet international standards developed by the ISO
- Learning & Development: Facilitate training materials that help employees grow and progress in their positions
- Maintenance Management: Manage, maintain and track the performance of assets and equipment
- Nonconformance Tracking: Identify issues and deviations from specifications
- Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently
- Quality Control: Ensure that quality requirements and standards are met across production processes
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Risk Assessment: Initiate collection and analysis of known risks
- Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Sick Leave Tracking: Track and manage sick leave time
- Supplier Quality Control: Qualify, select, and monitor supply chain partners
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Task Management: Create, manage and track all task activities and progression
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Attendance: Track and manage employee's work hours to improve payroll accuracy
- Time Off Management: Track and manage employee time-off, vacation, and sick leave requests
- Training Management: Track employee/learner's progression through training programs
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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## Pricing

Free Trial

[View pricing plan details](https://www.capterra.com/p/10031723/ELIZA/pricing/)

ELIZA PRO

CHF395.00

Per User,Per Month

It includes:

-   Document management
-   Inventory Management
-   Organization & HR
-   Risk Management (ICS)
-   Audit Management
-   Office Online and Template Language
-   Continuing Education Management

ELIZA QM

CHF235.00

Per User,Per Month

It includes:

-   Organization & HR
-   Dokumentenlenkung
-   Integriertes Management System (IMS)
-   Q-Meldungen (KVP)
-   Prozessmanagement
-   Normen & Standards
-   Risikomanagement (IKS)
-   Auditmanagement
-   Office Online und Template Sprache

## Integrations

[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[

Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/)[

bexio](https://www.capterra.com/p/153203/bexio/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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