# Fluents Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Fluents Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more.

Source: https://www.capterra.com/p/10031728/Fluents

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# 

 Fluents Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Fluents

## What is Fluents?

Fluents is an AI-powered calling platform that automates both inbound and outbound phone communications. The software features natural-sounding AI agents that handle call functions including lead qualification, meeting scheduling, call routing, and voicemail detection without complex setup. Fluents includes scriptless operation, custom voice profiles, real-time agent handoff, and AI lead scoring to enhance call management efficiency. The platform accommodates high call volumes with its monthly capacity while maintaining CRM synchronization and calendar integration features. The system connects with existing phone numbers and tools like Twilio and Salesforce, enabling businesses to automate phone interactions through dynamic scripts that adapt in real-time, automatic follow-ups, and smart routing capabilities.

## What is Fluents used for?

[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Conversation Intelligence](https://www.capterra.com/conversation-intelligence-software/)[AI Sales Assistant](https://www.capterra.com/ai-sales-assistant-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

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Do you work for Fluents?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://fluents.ai&name=Fluents)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Fluents

0.0

VS.

[5.0 (7)](https://www.capterra.com/p/10022202/Sales-Ask/#reviews)

Starting Price

Contact vendor

Starting Price

$160

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

5.0 (555)

Value For Money

0.0 (0)

Value For Money

5.0 (539)

Customer Service

0.0 (0)

Customer Service

5.0 (480)

## Fluents alternatives

[0.0](https://www.capterra.com/p/300449/Dialpad-Contact-Center/#reviews)

Starting price

$80.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[4.5 (3,042)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (10)](https://www.capterra.com/p/10016583/CoSupport-AI/#reviews)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Fireflies](https://www.capterra.com/p/197037/Fireflies/)

[4.9 (555)](https://www.capterra.com/p/197037/Fireflies/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/197037/Fireflies/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Automatic Transcription

Use AI to convert voice into text automatically

Fluents 56 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Use AI to convert voice into text automatically

Create and automatically send premade copy in response to customer messages

Track and manage schedules and meetings via an integrated calendar

Record the audio of phone conversations for quality assurance purposes

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Communicate using direct chat or messages within the system

AI-based platform which conducts a conversation via auditory or textual methods

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and report regulatory data to either internal management or external stakeholders

Configure existing workflows to meet your organization's needs

Manage, organize, and store contact information

Recording, transcription, and analysis of sales calls for the purpose of training and generating insights

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Assembly of graphs and charts for visualizing and tracking statistics/metrics

The process of entering information or updating records in a computer system or database

Manage, store and organize emails within the system or via third-party apps

Tracks metrics that provide insight into how a user interacts with any interface or product

Designed for contact centers.

For the intention to be used by developers

Caters to sales teams

Helps understand a user's intentions/actions

Monitor and collect information from social media based on specific keywords

Automatically identify and save contact information of potential customers

Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Score a lead on their quality or likelihood to buy based on certain behaviors

Score a lead based on quality or likelihood to buy/convert based on predetermined criteria

Manage the process of planning and scheduling meetings, including agenda creation

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Process and analyze human language in text or audio form

Allow users to create, edit, and sort multiple notes

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Adjust communications based on previous interactions or personal preferences

Arrange tasks based on the level of priority or urgency

Analyze and gain insights into data in real-time

Receive data and information in real time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Define, track, and/or automate sales activities and sales processes

Automate processes to manage leads, contacts, opportunities and sales activities

Pipeline view and tracking lead status

Plan availability and assign specific time slots for tasks and resources

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Send messages via SMS

Train your system to interpret and transcribe voice messages

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

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We can help you find the software with the features you need.

## Pricing

### Starting price

Contact vendor  
for pricing

Free trial  
available

## Integrations

[

monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[

Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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