--- title: "Big Five CRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Big Five CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/10031737/Big-Five-CRM/" page_type: "product" language: "en" --- # Big Five CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Big Five CRM ## What is Big Five CRM? Big Five CRM is a customer relationship management software that provides tools for business operations. The system includes a white-label solution allowing personalization with company branding, unlimited storage capacity for data management, and a no-code implementation that removes technical barriers. Big Five CRM offers secure hosting options for data protection and includes support to assist users with their CRM needs. The platform features sales pipeline management capabilities from lead tracking to customer support, while integrating with existing systems to maintain workflow continuity. The software is designed with an intuitive interface for quick adoption and can be customized as business requirements evolve. ## What is Big Five CRM used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5 Flat Rate, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Big Five CRM?[Manage this product listing](https://www.g2.com/products/big-five-crm/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Big Five CRM 5.0 (2) VS. [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price $5 Flat Rate, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.0 (4,388) Value For Money 5.0 (2) Value For Money 4.0 (3,517) Customer Service 4.5 (2) Customer Service 4.1 (3,527) ## Big Five CRM alternatives [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/) [4.8 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210630/Kylas/) Highest Rated [Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/) [4.9 (442)](https://www.capterra.com/p/207290/Ploomes/reviews/) Starting price $22.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207290/Ploomes/) ## FAQs about Big Five CRM Overview ### What company size and specific industries is Big Five CRM built for? Big Five CRM is designed for startups and small to medium-sized enterprises. It targets organizations that need a CRM suited to early-stage operations and growing business teams, rather than large enterprise environments. No specific industry focus is listed in the vendor description. Features and Usability ### What are the key features of Big Five CRM? Big Five CRM offers lead capture, lead generation, lead management, and lead scoring for sales tracking, along with sales pipeline management and territory management. It also includes contact management, email management, calendar management, task management, workflow management, customizable reports, reporting/analytics, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Big Five CRM starts at $5 per month for the SMART START single-user license. The STARTUP START plan costs $350 per year for 3 users and includes 1 year free web hosting, 10 corporate emails, a free website domain, and a ready-to-use website. A free version is also available. Integrations ### Which third-party tools and platforms does Big Five CRM integrate with? Big Five CRM integrates with 5 third-party tools and platforms: Google Calendar, Microsoft 365, PayPal, PayPal Checkout, and Stripe. These built-in connections cover calendar scheduling, productivity, and payment processing, giving the CRM a compact integration set for daily business operations. Getting Started and Support ### What training and onboarding options does Big Five CRM offer? Big Five CRM provides live online training, documentation, and videos to help teams get started. Live online sessions support guided setup and Q&A, documentation offers written reference for features and steps, and videos give visual walkthroughs for self-paced learning. Getting Started and Support ### What customer support options does Big Five CRM offer? Big Five CRM provides email/help desk support, a knowledge base, and 24/7 live rep assistance. No reviewer feedback about support experience is available, so support quality, response times, and helpfulness cannot be assessed from user comments. ## Features AI summary Based on 14,838 CRM reviews Capterra data shows that buyers of CRM software rank the following features as their top priorities: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) Big Five CRM supports **Data Security**. However, it does not include **Customer Database** or **Real-Time Data**. Instead, it offers **Contact Management** (**44%**), which gives teams a central place to organize customer details and maintain ongoing relationship records, helping businesses keep information protected while improving day-to-day customer tracking. Lead Capture 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Automatically identify and save contact information of potential customers Lead Generation 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage the process of attracting and converting business prospects into leads Reporting/Analytics 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Workflow Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Alerts/Notifications 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Big Five CRM 32 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Contact Management: Manage, organize, and store contact information - Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Templates: Pre-made examples and templates for emails - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Scoring: Score a lead based on quality or likelihood to buy/convert based on predetermined criteria - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Quotes/Estimates: Generate quotes or estimates for customers - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Segmentation: Group leads or contacts based on their specific characteristics - Task Management: Create, manage and track all task activities and progression - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Version [View pricing plan details](https://www.capterra.com/p/10031737/Big-Five-CRM/pricing/) SMART START $5.00 Flat Rate,Per Month It includes: - support - free customizations STARTUP START $350.00 Flat Rate,Per Year It includes: - Free website domain - Ready to use website - 1 year free web hosting - Free 10 corporate emails Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ PayPal Checkout](https://www.capterra.com/p/10008504/PayPal-Checkout/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2) 4.5 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RA Rajasree A. Software Engineer Information Technology and Services ### "Streamlined CRM for Business Needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 18, 2025 Big Five CRM provides a smooth and organized experience with tools that simplify daily tasks and streamline workflows. Pros Flexible customization of decision engine, fields, and dashboards to fit business needs Powerful automation that minimizes manual effort Cons The basic functions are easy to use, but some advanced features may take additional time and training to master. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Bhakiya L. Developer Computer Software ### "Big Five CRM: Simple, Powerful, and Growth-Focused" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 18, 2025 Overall, Big Five CRM has been a great tool for improving efficiency and supporting growth. It makes it easier to compete with bigger players while keeping things user-friendly. Pros What I like most about Big Five CRM is how simple and intuitive it is to use, yet powerful enough to handle complex business needs. Cons No, there’s nothing I liked least about Big Five CRM. From my experience, the platform is designed with simplicity and efficiency in mind, making it easy to navigate while still being powerful enough to handle complex business needs. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.