--- title: "MyDesk Visitor Management Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MyDesk Visitor Management Software - reviews, pricing plans, popular comparisons to other Visitor Management products and more." source_url: "https://www.capterra.com/p/10031756/MyDesk-Guest-Registration/" page_type: "product" language: "en" --- # MyDesk Visitor Management Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MyDesk Visitor Management ## What is MyDesk Visitor Management? MyDesk Visitor Management helps companies create a professional, secure and efficient visitor experience from invitation to check-in. Visitors can be registered in advance through the Outlook add-in or check in directly on screen when they arrive. Reception teams and administrators get a clear overview of expected, arrived and checked-in visitors, making it easier to manage guests, improve front desk workflows and reduce manual administration. The solution supports customized registration flows, branded screen design and access card printing, helping organizations deliver a consistent and professional welcome at every location. MyDesk Visitor Management can be used as a standalone visitor solution or as part of the broader MyDesk workplace platform. ## What is MyDesk Visitor Management used for? [Visitor Management](https://www.capterra.com/visitor-management-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €208 Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MyDesk Visitor Management?[Manage this product listing](https://www.g2.com/products/mydesk-guest-registration/claim_requests/new?auto=true) ## FAQs about MyDesk Visitor Management Overview ### What company size and specific industries is MyDesk Visitor Management built for? MyDesk Visitor Management is designed for companies of any size that operate offices, receptions, or shared workplaces and need a simple, professional visitor registration system. It fits general business environments rather than a specific industry, especially organizations that want Outlook support and on-screen check-in at reception. Features and Usability ### What are the key features of MyDesk Visitor Management? MyDesk Visitor Management offers visitor registration and pre-registration, self check-in/check-out, ID scanning, photo capture, and badge management for front-desk workflows. It also includes access controls and permissions, authentication, alerts/notifications, compliance management, reporting and statistics, workflow management, and third-party integrations for site-wide visitor operations. Pricing ### How much does it cost and what fees or limitations are included? MyDesk Visitor Management starts at €208.0 per month for the Visitor registration plan, which includes an administration module, an on-screen registration application, a guest registration Outlook Add-in, and access card printing. A free trial is available. No other fees or pricing limits are listed. Integrations ### Which third-party tools and platforms does MyDesk Visitor Management integrate with? MyDesk Visitor Management connects natively to Microsoft 365 and Microsoft Teams. Getting Started and Support ### What training and onboarding options does MyDesk Visitor Management offer? MyDesk Visitor Management provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars can cover product topics in a group setting, and documentation and videos offer self-paced reference materials. Getting Started and Support ### What customer support options does MyDesk Visitor Management offer? MyDesk Visitor Management provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available about support experiences, so no claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 1,336 Visitor Management reviews Capterra reviewers highlight these as the features buyers care about most when choosing visitor management software: - **Mobile Access** (**43%** of reviewers rated this feature as critical) - **Self Check-In/Check-Out** (**44%**) - **Access Controls/Permissions** (**40%**) MyDesk Visitor Management includes **Self Check-In/Check-Out** and **Access Controls/Permissions**, giving teams a way to manage visitor arrivals efficiently while controlling who can view or manage sensitive information. However, it does not offer **Mobile Access**. Instead, it provides other important capabilities that reviewers also rate highly, including **Visitor Tracking** (**44%**), **Reporting & Statistics** (**32%**), and **Alerts/Notifications** (**31%**), helping businesses monitor guest activity, stay informed about on-site events, and review visitor data for better front-desk oversight. Reporting & Statistics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Contact Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Customizable Forms 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Digital Signature 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Electronic signing method that validates the authenticity and integrity of a digital document Employee Directory 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access names, contact information, and roles of employees in a centralized repository Access Controls/Permissions Define levels of authorization for access to specific files or systems MyDesk Visitor Management 32 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Access Management: Control and manage access to company resources - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Authentication: Verify the identity of users/devices to enable secure access - Badge Management: Create, manage, and print wearable badges - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Management: Manage, organize, and store contact information - Customizable Forms: Customize contracts and forms to collect specific information - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Management: Store, manage, and track all electronic documents in a centralized location - Email Management: Manage, store and organize emails within the system or via third-party apps - Emergency Notification: Automatically send mass notifications or alerts for any emergency or crisis - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - ID Scanning: Scan and validate an ID barcode - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Parking Management: Manage, optimize, and automate tasks related to parking operations - Photo Capture: Capture photos for any type of use case - Pre-Registration: Manage the pre-registration process - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Security Gate Access Control: Manage gate access to secure facilities/properties - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - SMS Messaging: Send messages via SMS - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - User Profiles: Profiles of users providing basic information - Visitor Tracking: Track visitors and purpose of visits - Wireless Internet Access Control: Control and manage access to wireless networks - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial [View pricing plan details](https://www.capterra.com/p/10031756/MyDesk-Guest-Registration/pricing/) Visitor registration €208.00 Per Month It includes: - Guest registration Outlook Add-in - Application for on-screen registration - Print of access card - Administration module Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KL Kristian L. Facility Manager Banking ### "Professional and easy-to-use visitor registration solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 24, 2026 Our overall experience has been very positive. MyDesk has made visitor handling more efficient, reduced manual work at reception and created a better first impression for guests. The platform is easy for visitors to use, and receptionists can quickly see who is expected, who has arrived and who has checked out. Pros We chose MyDesk Guest Registration because we wanted to replace printed visitor badges with reusable E-ink guest cards. It gives our visitors a more modern and professional experience, while also reducing paper waste and manual work at reception. The digital guest cards are easy to update and clearly show the visitor’s name, company, host and visit information. Cons There is not much to dislike. Some initial setup and customization was needed to match our visitor flow, but the onboarding and support team helped us get everything configured correctly. Switched from [AskCody](https://www.capterra.com/p/182802/AskCody/) Poor support and flexibility. Askcody seemed old compared to MyDesk and we liked the option to get digital visitor cards instead of print. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 29, 2026 Thank you very much for your positive feedback. Please feel free to reach out to us at any time if you need assistance or have suggestions that could help make the solution even better. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.