--- title: "imploy Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about imploy Software - reviews, pricing plans, popular comparisons to other Other Health & Medical Software products and more." source_url: "https://www.capterra.com/p/10031840/imploy/" page_type: "product" language: "en" --- # imploy Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) imploy ## What is imploy? Imploy is an all-in-one platform for NDIS and Home Care Package (also SAH) providers, combining care management, rostering, billing, budgets, and compliance in one system. Rostering handles real complexity — group shifts, SIL sleepovers, and active overnight shifts — properly documented for audits, not lumped together. Budgets track NDIS/HCP funding against real-time service delivery, so providers spot over- or under-claiming early, while bulk invoicing and NDIS claims sync automatically with Xero. Where Imploy stands out is depth: real-time reporting on incidents and staffing, comprehensive notifications across push, email, and mobile, and built-in compliance tracking - gaps many competitors leave unaddressed. AI tools auto-match staff to vacant shifts, flag risk keywords in notes, and tidy up documentation. Built for home care (SAH), NDIS, and SIL providers of any size, Imploy cuts admin time and keeps teams audit-ready. ## What is imploy used for? [Home Care](https://www.capterra.com/home-care-software/)[Other Health & Medical Software](https://www.capterra.com/other-health-medical-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$20 Per User, Per Year Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for imploy?[Manage this product listing](https://www.g2.com/products/imploy/claim_requests/new?auto=true) ## imploy Overview Updated September 2026 AI summary Imploy offers cloud-based software for organizations managing home care services, supporting businesses of all sizes with tools for care plan oversight, caregiver coordination, client and patient record management, and home health care workflows. Its functionality extends to scheduling, billing, payroll, and reporting, enabling care providers to handle administrative and operational needs within a single web-based platform. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### imploy 4.5 (2) VS. [4.8 (191)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) Starting Price A$20 per user, per month Starting Price $10 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.5 (169) Value For Money 5.0 (2) Value For Money 4.7 (166) Customer Service 5.0 (2) Customer Service 4.8 (167) ## imploy alternatives [4.6 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (93)](https://www.capterra.com/p/215860/InMyTeam/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (65)](https://www.capterra.com/p/140368/Carecenta/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.5 (157)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/) Starting price $295.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars ## FAQs about imploy Features and Usability ### What are the key features of imploy? imploy offers core home health care features including client management, caregiver management, patient records management, and care plan management. It also includes scheduling and task management for daily coordination, plus billing & invoicing, payroll management, reporting & statistics, and an activity dashboard for tracking operational data. Pricing ### How much does it cost and what fees or limitations are included? imploy starts at $17 per user/month for the Team plan and $19 per user/month for the Premium plan. A free version is available. Team includes Accounts, Contacts, Human Resources, Sales, and Suppliers modules, while Premium adds AI Vacant Shift Allocation, Custom Implementation, Franchise Group Configuration, and Single Touch Payroll. Integrations ### Which third-party tools and platforms does imploy integrate with? imploy connects natively to Xero for accounting and billing data exchange. Getting Started and Support ### What training and onboarding options does imploy offer? imploy provides live online sessions, webinars, documentation, and videos to support team training. Live online sessions and webinars can guide setup and feature use, while documentation and videos give users written and visual reference material for self-paced learning and review. Getting Started and Support ### What customer support options does imploy offer? imploy provides FAQ/forum support and chat support. These channels give users a place to find answers and contact support directly when needed. ## Features AI summary Based on 815 Other Health & Medical Software reviews Capterra data shows that buyers of Home Care software rank the following features as their top priorities: - **Scheduling** (**67%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**62%**) - **Client Management** (**57%**) imploy supports **Scheduling** and **Client Management**, giving home care teams the tools to coordinate visits and keep client information organized in one system. However, it does not include **HIPAA Compliant**. Instead, it offers other features that reviewers also rate highly, such as **Billing & Invoicing** (**56%**) and **Care Plan Management** (**47%**), helping businesses manage payments and track care needs while allowing teams to stay organized and deliver more consistent client support. Client Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Billing & Invoicing 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Care Plan Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage the treatment plan and coordination between care providers and patients with special health care needs Activity Dashboard 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Patient Records Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Reporting & Statistics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns imploy 11 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Caregiver Management: Manage caregiver's training, scheduling, supervision, performance evaluation, etc. - Client Management: Manage contact details and communication with clients - Home Health Care Management: Manage the care, assistance, or services that take place in patient's home - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Task Management: Create, manage and track all task activities and progression --- Features 4.0 (2) 4.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10031840/imploy/pricing/) Free A$0.00 It includes: - Care Management Module - Rostering Module - Staff Mobile App - User Management - 5GB of storage Premium A$20.00 Per User,Per Year It includes: - Accounts Module - Human Resources Module - Suppliers Module - Sales Module - Contacts Module - Unlimited Users Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ Xero](https://www.capterra.com/p/120109/Xero/)[ QuickBooks Money](https://www.capterra.com/p/170065/QuickBooks-Money/) ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Rafael A. Manager Hospital & Health Care ### "Imploy Works" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 20, 2026 Happy with the Platform and the value it adds to our NDIS business. We are growing our NDIS business and believe Imploy will be able to continue to grow with us. Pros Customer Support has been quick and able to answer any questions to resolve issues correctly and promptly. Cons Navigating through the platform can use improvement, it can be challenging to process invoices as some features are still in development. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PR Paige R. Director Consumer Services ### "Imploy for all Employers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 20, 2026 Excellent, I love working with Imploy. There's always something to learn and always a information session you can attend to better your knowledge about the software. Pros I like that there is help always available when you need it. The lay out and the easy to use task menu for my Support Coordination work. Cons Incident reports could do with an update to make the personalised ones more easier to add as the main one Switched from [Vertex360](https://www.capterra.com/p/10009383/Vertex360/) It was useability and compliance reasons. Alternatives considered [Astalty](https://www.capterra.com/p/274996/Astalty/) [ShiftCare](https://www.capterra.com/p/233684/ShiftCare/) Reasons for choosing imploy Pricing, Imploy had transparent and affordable pricing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.