--- title: "Review Collect Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Review Collect Software - reviews, pricing plans, popular comparisons to other Reputation Management products and more." source_url: "https://www.capterra.com/p/10031846/Review-Collect/" page_type: "product" language: "en" --- # Review Collect Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Review Collect ## What is Review Collect? Review Collect is an all-in-one review automation platform designed to transform customer feedback into a powerful growth engine. Our solution streamlines the entire review lifecycle—from automated collection to strategic distribution and AI-powered engagement. Multi-Channel Collection: Reach customers where they are via WhatsApp, SMS, and Email to significantly increase response rates compared to traditional methods. Intelligent Routing: Automatically direct reviewers to the platforms that matter most for your business, such as Google Business Profile and Trustpilot. AI-Powered Responses: Save time and maintain a professional brand voice with intelligent AI suggestions for responding to reviews across major platforms. Native E-commerce Integrations: Seamlessly connect with Shopify, WooCommerce, and Magento to trigger automated review requests immediately after a purchase or delivery. Boost your online reputation, dominate local SEO, and increase conversion rates with a robust, au ## What is Review Collect used for? [Review Management](https://www.capterra.com/review-management-software/)[Reputation Management](https://www.capterra.com/reputation-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Review Collect?[Manage this product listing](https://www.g2.com/products/review-collect/claim_requests/new?auto=true) ## Review Collect Overview Updated September 2026 AI summary Review Collect provides small and midsize businesses with tools to manage and monitor customer reviews across multiple channels. Delivered as a cloud-based platform, it offers features such as a dashboard, review requests, monitoring, response management, social sharing, and notifications, enabling organizations to track feedback, address negative comments, and engage with customer sentiment from one interface. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Review Collect 5.0 (1) VS. [4.9 (236)](https://www.capterra.com/p/176189/Okendo/reviews/) Starting Price Contact vendor Starting Price $19 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.8 (155) Value For Money 5.0 (1) Value For Money 4.6 (148) Customer Service 5.0 (1) Customer Service 4.8 (147) ## Review Collect alternatives [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.9 (82)](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [TrueReview](https://www.capterra.com/p/210085/TrueReview/) [5.0 (155)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210085/TrueReview/) [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) [4.5 (1,206)](https://www.capterra.com/p/169618/Trustpilot/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169618/Trustpilot/) ## FAQs about Review Collect Overview ### What company size and specific industries is Review Collect built for? Review Collect is designed for mid-market e-commerce brands, digital marketing agencies, and multi-location businesses that need to scale online reputation management and automate social proof across several platforms. Features and Usability ### What are the key features of Review Collect? Review Collect offers review request and review notification tools, along with review monitoring and response management for handling customer ratings and feedback. It also includes multi-channel campaigns, customizable templates, surveys and feedback, reporting and statistics, visual analytics, activity dashboard, alerts and notifications, and third-party integrations. Integrations ### Which third-party tools and platforms does Review Collect integrate with? Review Collect integrates with PrestaShop, Shopify, Slack, and Zendesk Suite. These catalog integrations cover e-commerce platforms and support tools, giving Review Collect connections across storefront management, team communication, and customer service workflows. Getting Started and Support ### What training and onboarding options does Review Collect offer? Review Collect provides videos for training and onboarding. Videos can support self-paced learning, letting teams review product steps and reference features as needed. Getting Started and Support ### What customer support options does Review Collect offer? Review Collect provides Email/Help Desk and FAQ/Forum support. No reviewer feedback about support is available, so user experience details such as response speed or helpfulness cannot be assessed from the catalog data. ## Features AI summary Based on 2,212 Reputation Management reviews Capterra data shows that buyers of review management software rank the following features as their top priorities: - **Review Request** (**56%** of reviewers rated this feature as critical) - **Feedback Management** (**50%**) - **Review Monitoring** (**48%**) Review Collect supports all three of the features reviewers call out most often: **Review Request**, **Feedback Management**, and **Review Monitoring**. Together, these capabilities help businesses collect more customer reviews, manage incoming feedback in one place, and keep track of brand sentiment across channels, allowing teams to respond faster and make better decisions about the customer experience. Review Monitoring 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automatically monitor and receive alerts for any new online reviews Dashboard 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Multi-Channel Campaigns 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Allows for businesses to run a variety of different campaigns across different channels Response Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Planning and managing of resources and procedures to mitigate the impact of events and incidents Review Notification 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Notifies a business when a review is left Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Review Collect 22 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - E-Commerce: Allows attendees to purchase additional products or merchandise while registering for an event. - Engagement: Configure and accurately measure an appropriate measure of engagement, such as average session length, page views per session, amount of scrolling, etc. - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Multi-Channel Campaigns: Allows for businesses to run a variety of different campaigns across different channels - Negative Feedback Management: Identify, track, and respond to negative feedback - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Ratings/Reviews: Ratings/Reviews - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Notification: Notifies a business when a review is left - Review Request: Allows businesses to request reviews from their customers - Social Promotion: Market event via social media tools - Social Sharing: Allows businesses to share their videos on social media. - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Starter Custom Quote Available It includes: - < 1200 orders / month - E-commerce integrations - Choice of action for each note - Slack and e-mail notifications - Fully customized notice page - Dashboard and advanced reports - Personalized SMS sender name Pro Custom Quote Available It includes: - \> 1200 orders/month - Specific campaigns - SMS and WhatsApp notifications - SMS reminder requests - Priority assistance - Dunning Company Custom Quote Available It includes: - Custom credit - Specific integration support - API Access - Specific campaigns - SAML-based single sign-on (SSO) - Dedicated Account Manager Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ PrestaShop](https://www.capterra.com/p/134005/PrestaShop/) ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent WV William V. Head of CX Utilities ### "Give a boost to your reviews !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 16, 2026 Since we implemented ReviewCollect solution, we've been able to collect 1000 reviews per month on Trustpilot and improve our overall score from 3.6 to 4.7 Pros Easy solution to implement, allowing boosting reviews effectively. The team is always available to support when needed. Cons It's difficult to pinpoint something negative, everything has worked perfectly well since the deployment. It's important to think about WhatsApp message costs to add on top of the subscription, but it represents low expenses anyway. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.