# OctaChat Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about OctaChat Software - reviews, pricing plans, popular comparisons to other Team Communication products and more. Source: https://www.capterra.com/p/10031853/OctaChat --- # OctaChat Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on February 27, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) OctaChat ## What is OctaChat? OctaChat is a team communication software that enables business instant messaging, voice calls, and video meetings. The platform includes one-on-one and group messaging capabilities, dedicated channels for specific teams, instant voice and video calling with single-click functionality, and file sharing features. OctaChat provides multi-platform compatibility across mobile, tablet, desktop, and browser interfaces, allowing team members to maintain communication regardless of device. The system incorporates end-to-end encryption technology for message security and integrates with OctaMeet to combine video conferencing and text messaging in one platform. OctaChat allows users to create message groups, pin important conversations, share files within chats, and access past conversations for improved workflow organization. ## What is OctaChat used for? [Team Communication](https://www.capterra.com/team-communication-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OctaChat?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://octapull.com&name=OctaChat) ## FAQs about OctaChat Overview ### What company size and specific industries is OctaChat built for? OctaChat is designed for enterprises, with a primary focus on customer service teams in education, health, and consultancy sectors. It is built for organizations that need messaging support across these industries and for larger companies managing customer interactions at scale. Features and Usability ### What are the key features of OctaChat? OctaChat offers real-time chat, video conferencing, and collaboration tools for team communication. Core functions include @mentions, alerts and notifications, file sharing, mobile access, real-time updates, and search and filter tools for finding messages and content across conversations. Getting Started and Support ### What training and onboarding options does OctaChat offer? OctaChat provides live online training for teams getting started. Live online sessions allow guided instruction from a trainer and can cover setup, core features, and basic workflows in a scheduled format. Getting Started and Support ### What customer support options does OctaChat offer? OctaChat provides chat support for customer assistance. It gives users a direct way to reach support through live conversation. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together File Sharing Public or private sharing of digital files such as documents, audio/video, images, and more @mentions An @mention is a way to tag or notify a specific person about a message/post Mobile Access Access software remotely via mobile devices Real-Time Chat Engage in direct, instant messaging with customers, users, etc. OctaChat 9 features An @mention is a way to tag or notify a specific person about a message/post Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Provides a channel for team members to share AI models, media files, communicate, and work together Public or private sharing of digital files such as documents, audio/video, images, and more Access software remotely via mobile devices Engage in direct, instant messaging with customers, users, etc. Receive system updates as soon as any changes are made Search and filter data across systems to locate required information by entering keywords or certain criteria Connect with meeting participants remotely over video ## Pricing ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.