--- title: "Representative24 Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Representative24 Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more." source_url: "https://www.capterra.com/p/10031992/Representative24/" page_type: "product" language: "en" --- # Representative24 Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Representative24 ## What is Representative24? Representative24 is a cloud-based AI chat platform that trains itself on a business's website, documents, and FAQs to answer customer questions automatically, around the clock. Businesses use Representative24 to handle common support inquiries without staff involvement, reducing response times and freeing teams to focus on more complex tasks. It can be embedded on any website and responds to visitors in real time. Core features include automatic content ingestion, customizable chat widgets, conversation history, and handoff to live agents when needed. Administrators can monitor chats and refine responses from a central dashboard. The platform suits small to midsize businesses across retail, services, and e-commerce that want to offer consistent customer support without expanding their support team. ## What is Representative24 used for? [AI Agents for Customer Support](https://www.capterra.com/ai-agents-for-customer-support-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Chatbot](https://www.capterra.com/chatbot-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $245 Flat Rate, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Representative24?[Manage this product listing](https://www.g2.com/products/representative24/claim_requests/new?auto=true) ## Representative24 Overview Updated September 2026 AI summary Representative24 provides businesses of all sizes with an AI-driven chatbot platform focused on customer support and conversational automation. Key features include automated responses, natural language processing, language detection, live chat, and workflow automation. Supporting multi-channel and multilingual communication, it is deployed as a cloud-based SaaS solution and integrates with popular e-commerce, messaging, and scheduling tools. ## FAQs about Representative24 Overview ### What company size and specific industries is Representative24 built for? Representative24 is designed for businesses of any size that need a flexible, industry-agnostic solution. It fits e-commerce stores, SaaS platforms, service-based companies, and local businesses, making it suitable for organizations across retail, software, professional services, and neighborhood or regional operations. Features and Usability ### What are the key features of Representative24? Representative24 offers AI Copilot, chatbot, live chat, and automated responses for customer communication. It also includes automated routing, intent recognition, sentiment analysis, and language detection, plus CRM, customer database, lead capture, lead qualification, scheduling, calendar management, and workflow automation. Pricing ### How much does it cost and what fees or limitations are included? Representative24 starts at $245 per month for the PRO flat-rate plan, which includes Custom Branding and Custom CSS. A free version is also available. No additional fees or pricing limitations are listed in the provided plan data. Integrations ### Which third-party tools and platforms does Representative24 integrate with? Representative24 integrates with Booking Manager, Facebook Business Suite, Google Calendar, OfficeCalendar, Shopify, WhatsApp, and WooCommerce. These integrations cover scheduling, social messaging, e-commerce, and calendar coordination, giving the platform connections to seven third-party tools and platforms. Getting Started and Support ### What training and onboarding options does Representative24 offer? Representative24 provides documentation for teams that want written reference material during setup and ongoing use. Documentation can support self-paced learning, feature lookup, and step-by-step guidance for common tasks. Getting Started and Support ### What customer support options does Representative24 offer? Representative24 provides FAQ/Forum, Knowledge Base, and Chat support channels. No reviewer feedback about support quality is available, so user experience insights on response times, helpfulness, or common frustrations cannot be confirmed from the provided information. ## Features AI summary Based on 1,278 Conversational AI Platform reviews Capterra data shows that buyers of chatbot software rank the following features as their top priorities: - **Automated Responses** (**42%** of reviewers rated this feature as critical) - **Language Detection** (**44%**) - **Natural Language Processing** (**43%**) Representative24 supports all three of the features reviewers value most: **Automated Responses**, **Language Detection**, and **Natural Language Processing**. Together, these capabilities help businesses respond faster, understand customer messages across languages, and process user intent more accurately, allowing teams to deliver more consistent support and improve customer interactions at scale. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Automated Responses Automatic reply functionality for incoming messages Automated Routing Tickets are automatically assigned to specific agents based on predefined rules Chatbot AI-based platform which conducts a conversation via auditory or textual methods Chat/Messaging Communicate using direct chat or messages within the system Representative24 25 features ### All Features - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Automated Responses: Automatic reply functionality for incoming messages - Automated Routing: Tickets are automatically assigned to specific agents based on predefined rules - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Code-free Development: Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer Support: Provide online support for your customers through live chat or help desk functionality - For Sales/Marketing: Used as a promotional or demonstration tool in sales and marketing presentations - Intent Recognition: Helps understand a user's intentions/actions - Language Detection: Identify different languages - Lead Capture: Automatically identify and save contact information of potential customers - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Live Chat: Ability to chat online in real time - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language: Manage and support multiple languages - Natural Language Processing: Process and analyze human language in text or audio form - Proactive Chat: Copy on the page or chat window encouraging the user to engage with the chat option - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Speech Recognition: Train your system to interpret and transcribe voice messages - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. ## Pricing Free Version [View pricing plan details](https://www.capterra.com/p/10031992/Representative24/pricing/) FREE $0.00 It includes: - 1 AI Representative - 100 AI Conversations PRO $245.00 Flat Rate,Per Month It includes: - Custom Branding - Custom CSS ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/)[ OfficeCalendar](https://www.capterra.com/p/26257/OfficeCalendar/)[ Booking Manager](https://www.capterra.com/p/10016234/Booking-Manager/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.