# Representative24 Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Representative24 Software - reviews, pricing plans, popular comparisons to other AI Sales Assistant products and more. Source: https://www.capterra.com/p/10031992/Representative24/reviews --- # Representative24 Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Representative24 ## What is Representative24? Representative24 is an AI-powered customer service solution built to help companies deliver support that is faster, smarter, and more secure. At its core, Representative24 combines natural language AI with powerful API integrations, allowing businesses not only to chat with customers but to take real action on their behalf. Where traditional chatbots stop at providing scripted answers, Representative24 goes further. Through API actions, the platform can process refunds instantly, handle subscription upgrades, check order statuses, and update account information—all without waiting for human intervention. This means customers get their issues resolved in seconds, while support teams are freed from repetitive requests and can focus on high-value, human-to-human interactions. ## What is Representative24 used for? [Chatbot](https://www.capterra.com/chatbot-software/)[AI Sales Assistant](https://www.capterra.com/ai-sales-assistant-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $245 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Representative24?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.onpipeline.com/en/&name=Representative24) ## FAQs about Representative24 Overview ### What company size and specific industries is Representative24 built for? Representative24 is designed for businesses of all sizes that need a flexible, industry-agnostic support solution, including small local businesses, e-commerce stores, SaaS platforms, and service-based companies. It fits organizations across sectors rather than focusing on one specific industry. Features and Usability ### What are the key features of Representative24? Representative24 offers AI Copilot, chatbot, and live chat for customer conversations, plus automated responses, automated routing, and workflow automation. It also includes CRM, customer database, lead capture, lead management, lead qualification, calendar management, scheduling, multi-channel communication, sentiment analysis, language detection, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Representative24 starts at $245 per month for the PRO plan, billed as a flat rate. A free version is available. The PRO plan includes Custom Branding and Custom CSS. No other pricing tiers, fees, or limitations are listed in the provided plan details. Integrations ### Which third-party tools and platforms does Representative24 integrate with? Representative24 integrates with 7 third-party tools, including Booking Manager, Facebook Business Suite, Google Calendar, OfficeCalendar, Shopify, WhatsApp, and WooCommerce. It connects communication, scheduling, and ecommerce platforms for teams that need to manage bookings, calendars, social channels, and online store activity in one place. Getting Started and Support ### What training and onboarding options does Representative24 offer? Representative24 provides live online training, documentation, and videos to help teams get started. Live online sessions support guided setup and questions in real time, documentation offers written reference material, and videos give self-paced instruction for reviewing features and steps. Getting Started and Support ### What customer support options does Representative24 offer? Representative24 provides Email/Help Desk, FAQ/Forum, Knowledge Base, 24/7 Live Rep, and Chat support. No reviewer feedback is available to describe response times, helpfulness, or common frustrations, so only the listed support channels can be confirmed from the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Automated Responses Automatic reply functionality for incoming messages Automated Routing Tickets are automatically assigned to specific agents based on predefined rules Calendar Management Track and manage schedules and meetings via an integrated calendar Chatbot AI-based platform which conducts a conversation via auditory or textual methods Representative24 33 features A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Software program that continuously adjusts its behavior based on observed data Automatic reply functionality for incoming messages Tickets are automatically assigned to specific agents based on predefined rules Track and manage schedules and meetings via an integrated calendar Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Provide online support for your customers through live chat or help desk functionality The process of entering information or updating records in a computer system or database Caters to sales teams Used as a promotional or demonstration tool in sales and marketing presentations Helps understand a user's intentions/actions Identify different languages Automatically identify and save contact information of potential customers Store information about leads or contacts and track, manage and nurture them throughout the sales process Score a lead on their quality or likelihood to buy based on certain behaviors Ability to chat online in real time Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Process and analyze human language in text or audio form Adjust communications based on previous interactions or personal preferences Copy on the page or chat window encouraging the user to engage with the chat option Define, track, and/or automate sales activities and sales processes Automate processes to manage leads, contacts, opportunities and sales activities Plan availability and assign specific time slots for tasks and resources Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Train your system to interpret and transcribe voice messages Set up connections to third-party platforms to improve business processes Streamlining repetitive tasks and activities through automated and predefined workflows Get Advice We can help you find the software with the features you need. ## Pricing Free Version FREE $0.00 It includes: - 1 AI Representative - 100 AI Conversations PRO $245.00 Flat Rate,Per Month It includes: - Custom Branding - Custom CSS ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/)[ OfficeCalendar](https://www.capterra.com/p/26257/OfficeCalendar/)[ Booking Manager](https://www.capterra.com/p/10016234/Booking-Manager/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.