# HELIOS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about HELIOS Software - reviews, pricing plans, popular comparisons to other Customer Data Platform products and more.

Source: https://www.capterra.com/p/10032006/HELIOS/pricing

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# 

 HELIOS Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)

HELIOS

## What is HELIOS?

Helios is a customer engagement platform that combines data analytics, omni-channel messaging, and automation capabilities. The platform provides analytics tools that gather insights on customer behavior and demographics for targeted segmentation. Helios facilitates communication through multiple channels including email, SMS, and browser notifications using a no-code message builder and reusable templates. The system features automated workflows that trigger messages based on customer activity, manage campaigns, and optimize the customer lifecycle. Helios includes customizable design systems with an AI agent that generates branded interfaces. The platform integrates these core services—customer intelligence, messaging, and automation—into a unified system that helps track engagement from initial interaction through long-term relationships.

## What is HELIOS used for?

[Customer Data Platform](https://www.capterra.com/customer-data-platform-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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Do you work for HELIOS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.buildwithhelios.com&name=HELIOS)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### HELIOS

0.0

VS.

[4.1 (317)](https://www.capterra.com/p/168264/ZoomInfo-sales/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.3 (282)

Value For Money

0.0 (0)

Value For Money

3.6 (166)

Customer Service

0.0 (0)

Customer Service

3.8 (213)

## HELIOS alternatives

[4.5 (3,042)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.4 (59)](https://www.capterra.com/p/155737/CleverTap/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[ContactPigeon](https://www.capterra.com/p/168153/ContactPigeon/)

[5.0 (282)](https://www.capterra.com/p/168153/ContactPigeon/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/168153/ContactPigeon/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Audience Targeting

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Customer Database

A collection of customer information such as contact details, demographics, previous interactions, etc.

Customer Segmentation

Process of dividing customers into groups based on common characteristics

HELIOS 13 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

A collection of customer information such as contact details, demographics, previous interactions, etc.

Process of dividing customers into groups based on common characteristics

Manage, store and organize emails within the system or via third-party apps

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Allows users to manage data from a number of sources

Adjust communications based on previous interactions or personal preferences

Analyze and gain insights into data in real-time

Receive data and information in real time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

## Pricing

### Starting price

Contact vendor  
for pricing

Free trial  
available

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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