--- title: "Burq Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Burq Software - reviews, pricing plans, popular comparisons to other Food Delivery products and more." source_url: "https://www.capterra.com/p/10032054/Burq/" page_type: "product" language: "en" --- # Burq Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Burq ## What is Burq? Burq is a last-mile delivery technology platform that connects businesses with hundreds of providers nationwide, giving them the flexibility to expand delivery without building fleets or managing multiple contracts. The platform combines real-time analytics, automated workflows, branded customer tracking, and centralized account management to simplify even the most complex operations. With 24/7 backend support, Burq handles reroutes, refunds, and delivery issues so businesses can focus on growth. From startups needing fast setup to enterprises optimizing nationwide delivery, Burq adapts to each business’s unique requirements. Industries served include grocery, retail, pharmacy, floral, laundry, restaurants, and meal kits. Burq’s scalable technology empowers companies to reduce costs, expand coverage, and deliver reliable, branded experiences at every stage of growth. ## What is Burq used for? [Food Delivery](https://www.capterra.com/food-delivery-software/)[Route Planning](https://www.capterra.com/route-planning-software/)[Delivery Management](https://www.capterra.com/delivery-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Burq?[Manage this product listing](https://www.g2.com/products/burq-burq/claim_requests/new?auto=true) ## Burq Overview Updated September 2026 AI summary Burq supports businesses of all sizes with cloud-based delivery management, offering delivery tracking, dispatch and driver management, routing, proof of delivery, and analytics. Optional features include driver ETA, geofencing, and integrations for courier services and restaurants. Burq connects with eCommerce and logistics platforms, helping organizations coordinate local deliveries and optimize last-mile operations. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Burq 0.0 VS. [4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (388) Value For Money 0.0 (0) Value For Money 4.2 (354) Customer Service 0.0 (0) Customer Service 4.4 (374) ## Burq alternatives [4.3 (37)](https://www.capterra.com/p/97252/OnTime-360/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars Highest Rated [Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/) [4.7 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131389/Elite-EXTRA/) [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) [4.5 (1,033)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) [Tookan](https://www.capterra.com/p/218952/Tookan/) [4.1 (77)](https://www.capterra.com/p/218952/Tookan/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/218952/Tookan/) ## FAQs about Burq Overview ### What company size and specific industries is Burq built for? Burq is designed for businesses of all sizes that need reliable last-mile delivery, especially those in grocery, floral, pharmacy, laundry, retail, and meal kit sectors. It fits companies that depend on timely local delivery operations and serve customers across these product categories. Features and Usability ### What are the key features of Burq? Burq offers API access, order management, and dispatch management for courier services and restaurants. It also includes delivery tracking, route optimization, driver ETA, geofencing, and location tracking. Additional features cover proof of delivery, automated scheduling, real-time notifications, reporting and analytics, SMS messaging, and third-party integrations. Integrations ### Which third-party tools and platforms does Burq integrate with? Burq connects natively to Cartwheel, CaterZen, Curri, DoorDash for Merchants, FarEye, Onfleet, Shopify, Skipcart, and Zapier. Its catalog covers delivery, eCommerce, and automation platforms, giving Burq integrations across last-mile logistics, merchant operations, and app-based workflow connections. Getting Started and Support ### What training and onboarding options does Burq offer? Burq provides live online training sessions for teams getting started. These sessions support guided setup and allow participants to ask questions in real time while learning the product’s basic workflows and configuration steps. Getting Started and Support ### What customer support options does Burq offer? Burq provides Email/Help Desk, Knowledge Base, Phone Support, and Chat. Without reviewer feedback on support experiences, no reliable summary of response speed, helpfulness, or common frustrations is available. ## Features AI summary Based on 1,205 Food Delivery reviews Capterra data shows that buyers of delivery management software rank the following features as their top priorities: - **Delivery Tracking** (**59%** of reviewers rated this feature as critical) - **Dispatch Management** (**48%**) - **Routing** (**49%**) Burq supports all three of the features reviewers rate most important: **Delivery Tracking**, **Dispatch Management**, and **Routing**. Together, these capabilities help businesses monitor deliveries in real time, coordinate drivers and orders more efficiently, and plan better routes, allowing teams to improve delivery visibility, reduce delays, and keep operations running smoothly. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Delivery Tracking Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Burq 31 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Dispatch Management: Manage sending personnel and resources to a site as needed - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Driver ETA: Generate estimated arrival times for drivers to keep back office or customers informed - Driver Management: Track all personnel who operate company vehicles - For Courier Services: Intended to be used by courier services - For Restaurants: Serves restaurants - Geofencing: Virtual perimeter for a real-world geographic area - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Mobile Alerts: Notifications via mobile devices - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Proof of Delivery: Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - SMS Messaging: Send messages via SMS - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)[ Onfleet](https://www.capterra.com/p/142633/Onfleet/)[ Curri](https://www.capterra.com/p/10026574/Curri/)[ CaterZen](https://www.capterra.com/p/82293/Restaurant-Catering-System/)[ FarEye](https://www.capterra.com/p/228871/FarEye/)[ Cartwheel](https://www.capterra.com/p/235272/Cartwheel/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.