--- title: "SecondBody Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SecondBody Software - reviews, pricing plans, popular comparisons to other Sales Coaching products and more." source_url: "https://www.capterra.com/p/10032102/SecondBody/" page_type: "product" language: "en" --- # SecondBody Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SecondBody ## What is SecondBody? SecondBody is an AI roleplay platform that provides sales training through simulated conversation practice. The solution allows businesses to create personalized training experiences based on market dynamics and deal patterns, enabling sales representatives to practice various call scenarios including discovery, cold calls, negotiations, renewals, and objection handling. The platform features AI personas that simulate real prospects, delivers instant feedback, and includes performance analytics to measure effectiveness. SecondBody offers team practice coordination, gamification elements, call upload capabilities, transcription services, and collaborative workspaces. ## What is SecondBody used for? [Sales Coaching](https://www.capterra.com/sales-coaching-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SecondBody?[Manage this product listing](https://www.g2.com/products/ai-roleplay-coaching-platform/claim_requests/new?auto=true) ## SecondBody Overview Updated September 2026 AI summary SecondBody supports small and midsize sales teams with cloud-based tools for sales coaching, focusing on training management, call recording, and performance management. Its features include AI-driven conversation intelligence, call monitoring, feedback management, real-time analytics, onboarding, gamification, and mobile access. The platform offers integrations with Gong.io and Slack, plus live and video-based onboarding resources. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SecondBody 5.0 (1) VS. [5.0 (9)](https://www.capterra.com/p/10022202/Sales-Ask/#reviews) Starting Price Contact vendor Starting Price $160 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 5.0 (561) Value For Money 5.0 (1) Value For Money 5.0 (306) Customer Service 5.0 (1) Customer Service 5.0 (329) ## SecondBody alternatives [Gong](https://www.capterra.com/p/157969/Gong-io/) [4.8 (561)](https://www.capterra.com/p/157969/Gong-io/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/157969/Gong-io/) [Substrata](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/) [4.9 (166)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/) [Clari](https://www.capterra.com/p/194117/Wingman/) [4.7 (314)](https://www.capterra.com/p/194117/Wingman/reviews/) Starting price $1080.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/194117/Wingman/) [Kahoot!](https://www.capterra.com/p/156399/Kahoot/) [4.7 (2,891)](https://www.capterra.com/p/156399/Kahoot/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/156399/Kahoot/) ## FAQs about SecondBody Overview ### What company size and specific industries is SecondBody built for? SecondBody is designed for small to large sales teams in SaaS, finance, healthcare, real estate, and cybersecurity. It fits organizations that need realistic sales simulations, call transcription, and feedback to support sales training and improve client trust across these sectors. Features and Usability ### What are the key features of SecondBody? SecondBody offers AI/Machine Learning, call monitoring, call recording, and conversation intelligence for analyzing interactions. It also includes feedback management, performance management, and performance metrics, plus real-time analytics, reporting & statistics, and search/filter tools. Additional features include onboarding, training management, gamification, mobile access, and third-party integrations. Integrations ### Which third-party tools and platforms does SecondBody integrate with? SecondBody connects natively to Gong.io and Slack. These two integrations cover sales conversation intelligence and team communication, giving SecondBody direct links to key workflow tools in the catalog. Getting Started and Support ### What training and onboarding options does SecondBody offer? SecondBody provides live online training sessions and videos to help teams get started. Live online sessions support guided setup and direct instruction, while videos offer self-paced reference for learning features and reviewing steps as needed. Getting Started and Support ### What customer support options does SecondBody offer? SecondBody provides Email/Help Desk support for customer questions and issue resolution. No reviewer feedback about support quality is available here, so response times, helpfulness, and common frustrations cannot be summarized from user experience data. ## Features AI summary Based on 570 Sales Coaching reviews Capterra data shows that buyers of sales coaching software rank the following features as their top priorities: - **Training Management** (**60%** of reviewers rated this feature as critical) - **Performance Management** (**60%**) - **Call Recording** (**67%**) SecondBody supports all three of the features reviewers value most: **Training Management**, **Performance Management**, and **Call Recording**. Together, these capabilities help businesses coach reps more effectively, track progress against goals, and review real customer conversations, allowing teams to improve sales performance with clearer feedback and more consistent training. Training Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track employee/learner's progression through training programs Performance Metrics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Conversation Intelligence 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Recording, transcription, and analysis of sales calls for the purpose of training and generating insights Performance Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Organize and manage the accomplishments and development of employees or performance of applications or systems AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Call Monitoring Listen to live phone conversations for the purpose of training and assessing agent performance SecondBody 16 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Conversation Intelligence: Recording, transcription, and analysis of sales calls for the purpose of training and generating insights - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Gamification: Games or game-like elements to track progress and reward accomplishments - Learning Management: Organize and track educational activities - Mobile Access: Access software remotely via mobile devices - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Real-Time Analytics: Analyze and gain insights into data in real-time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Management: Track employee/learner's progression through training programs --- Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Version Free Free It includes: - Unlimited Warm-Ups - Upload & Analyze Your Own Calls - Upload Your Own Objections - Custom Objections (Text-to-Speech) - AI Coaching Feedback - 90 Minutes of Conversational Roleplay Pro on request It includes: - Unlimited Warm-Ups - Upload & Analyze Your Own Calls - Upload Your Own Objections - Custom Objections (Text-to-Speech) - 90 Minutes of Conversational Roleplay - AI-Powered Roleplay Scenarios - Build & Customize AI Personas - Team Management Dashboard - Secure Data Encryption - Multiple Workspaces - Advanced AI Features - Team Sprints & Assignments Business on request It includes: - Unlimited Warm-Ups - Upload & Analyze Your Own Calls - Upload Your Own Objections - Custom Objections (Text-to-Speech) - 90 Minutes of Conversational Roleplay - Build & Customize AI Personas - Secure Data Encryption - Multiple Workspaces - Advanced AI Features - AI Coaching Feedback - AI-Powered Roleplay Scenarios - Team Management Dashboard - Team Sprints & Assignments - Professional Services - Integrations \[Gong, Slack, & more\] - VIP Support - In-built AI speech Coaching - SAML SSO Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Gong](https://www.capterra.com/p/157969/Gong-io/) ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Directeur Général Information Technology and Services ### "Perfect Sales training and Sales Enablement Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 10, 2025 Pros SecondBody.ai has been a game-changer! The ease of use is fantastic. I was up and running in no time, and the interface feels intuitive. Since adopting the platform, I’ve seen a clear boost in sales performance and smoother client interaction. The gamification element is a true added value, making it enjoyable. Plus, I finally keep track of the best sales practises, no more risk of losing knowledge. So on top of training, I have a sales enablement platform. The customer support team is responsive and genuinely helpful. Overall, the value for money is unbeatable. Highly recommended for any sales-driven organisation! Cons Honestly, there isn’t much to dislike about SecondBody.ai. It delivers on what it promises and does so with impressive consistency. The platform is intuitive, the simulations feel realistic, and the feedback is genuinely useful for improving real-world performance. While no tool is perfect, SecondBody.ai comes remarkably close. 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