# RateUp Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about RateUp Software - reviews, pricing plans, popular comparisons to other Customer Engagement products and more. Source: https://www.capterra.com/p/10032121/RateUp --- # RateUp Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) RateUp ## What is RateUp? RateUp is a customer engagement platform that transforms WhatsApp into a strategic business channel. The system enables personalized conversations, automation, and actionable insights to strengthen customer relationships. The platform features an AI-powered chatbot that provides multilingual support around the clock, enhancing response capabilities. RateUp streamlines loyalty program management through WhatsApp, where customers can join programs, accumulate points, and make referrals. The platform includes WhatsApp marketing tools with a drag-and-drop builder for creating campaigns, promotions, and surveys. Data analytics functionality aggregates customer information to help optimize messaging timing and content. Additionally, RateUp offers dynamic QR codes that connect offline and online customer interactions. The platform serves as a comprehensive solution for businesses seeking to leverage WhatsApp for enhanced customer engagement and relationship building. ## What is RateUp used for? [Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $25 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RateUp?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://rateup.app&name=RateUp) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RateUp 0.0 VS. [4.2 (530)](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/reviews/) Starting Price $25 Flat Rate, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 3.8 (496) Value For Money 0.0 (0) Value For Money 3.8 (375) Customer Service 0.0 (0) Customer Service 3.9 (387) ## RateUp alternatives Highest Rated [4.8 (501)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (82)](https://www.capterra.com/p/173343/Giftbit/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (262)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.3 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars ## FAQs about RateUp Overview ### What company size and specific industries is RateUp built for? RateUp is designed for small to mid-sized businesses that want to improve customer engagement and growth. The target audience is broad rather than industry-specific, making it suitable for companies across sectors that need a simple way to manage customer interactions and support ongoing business development. Features and Usability ### What are the key features of RateUp? RateUp offers API access, activity dashboard reporting, campaign management, and communication management for customer engagement workflows. It also includes customer experience management, customer history, customer surveys, feedback management, loyalty program tools, rewards management, and reporting and analytics for tracking customer interactions and program results. Talk to an expert ### More questions? Ask our experts Pricing ### How much does it cost and what fees or limitations are included? RateUp starts at $25 per month for the Basic plan, with a free version and free trial available. The Starter plan has no listed price and includes 1 user, 1 web survey, and 100 responses per month. The Pro plan costs $60 per month. Integrations ### Which third-party tools and platforms does RateUp integrate with? RateUp connects natively to WhatsApp and WooCommerce. Getting Started and Support ### What customer support options does RateUp offer? RateUp provides FAQ/Forum support for users seeking product guidance and peer-style answers. No reviewer feedback is available on support experience, so there is no evidence to describe response speed, helpfulness, or common frustrations. The support offering is limited to the listed FAQ/Forum channel. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Customer Experience Management Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Customer History Access previous interactions or concerns to maintain customer relationships RateUp 11 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage and track all internal and external communication conducted via calls, email, text, or chat Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Access previous interactions or concerns to maintain customer relationships Tool to send questionnaires to customers to gauge feedback Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases View and track pertinent metrics to find patterns and gain insights from data Strategize and implement rewards for returning customers, employees and other members Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Basic $25.00 Flat Rate,Per Month It includes: - 3 Teams & 3 Users - 3 WhatsApp Automations - Role-Based Permission - 5K Template Messages - 5K Automation Triggers - Broadcasting - Omnichannel Inbox - WhatsApp + Instagram - 10 Web Surveys & 10,000 Responses Per Month - WhatsApp Catalog - AI Summary - Reports & Analytics - Advanced CX Analytics - Website Widget - QR Code Generator - Integration - Google Sheet + MS Excel + Shopify - API Integration - Customer Issue Escalation & Ticketing Pro $60.00 Flat Rate,Per Month It includes: - 10 Teams & 10 Users - 10 WhatsApp Automations - 10K Template Messages - Role-Based Permission - Unlimited Automation Triggers - Broadcasting - Omnichannel Inbox - WhatsApp + Instagram - 100 Web Surveys & 100,000 Responses Per Month - WhatsApp Catalog - AI Summary - Reports & Analytics - Advanced CX Analytics - Website Widget - QR Code Generator - Integration - Google Sheet + MS Excel + Shopify - API Integration - Customer Issue Escalation & Ticketing ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.