# FP Trax Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about FP Trax Software - reviews, pricing plans, popular comparisons to other Mailroom Management products and more. Source: https://www.capterra.com/p/10032125/TRAXsuite --- # FP Trax Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) FP Trax ## What is FP Trax? FP Trax is a cloud-based solution for inbound parcel tracking that logs and monitors all incoming deliveries within your organization. It links parcels, registered mail, and assets to their recipients, providing real-time updates on status, location, and delivery history. Users can easily track and manage incoming items through an intuitive interface, while recipients are automatically notified as their parcels are processed. FP Trax can easily integrate with parcel lockers, making solution flexible to meet your needs. FP Trax is available as a web application and mobile app for iOS and Android. ## What is FP Trax used for? [Mailroom Management](https://www.capterra.com/mailroom-management-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FP Trax?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.fp-dbs.com/de/&name=FP Trax) ## FAQs about FP Trax Overview ### What company size and specific industries is TRAXsuite built for? TRAXsuite is designed for businesses of all sizes across multiple industries, including healthcare, education, and manufacturing. It suits organizations that need to track and secure in-house parcels and assets, making it relevant for small businesses, mid-market companies, and enterprises with internal delivery and inventory needs. Features and Usability ### What are the key features of TRAXsuite? TRAXsuite offers workflow management, job management, and delivery tracking for mail and package operations. It also includes barcode/label management, print management, signature capture, and status tracking, plus real-time analytics, reporting and statistics, role-based permissions, customizable forms, and third-party integrations. Integrations ### Which third-party tools and platforms does TRAXsuite integrate with? TRAXsuite connects natively to Microsoft Entra ID and Webhook Relay. These integrations cover identity and automation needs, letting TRAXsuite connect with Microsoft-based authentication workflows and external systems through webhooks. Getting Started and Support ### What training and onboarding options does TRAXsuite offer? TRAXsuite provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, group learning, self-paced reference, and recorded walkthroughs for teams that need setup and feature guidance. Getting Started and Support ### What customer support options does TRAXsuite offer? TRAXsuite provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. These channels give users written help, self-service articles, peer discussion, and direct phone contact for questions or issues. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Barcode/Label Management Print and scan barcode or labels Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. FP Trax 28 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Print and scan barcode or labels Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Software specialized for corporate use Customize contracts and forms to collect specific information Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Import and export data to and from software applications Protect sensitive data for digital privacy Manage order deliveries until they are received by the customers Track item deliveries through dispatch notifications, status and location tracking, and ETA updates For sorting and tracking mails and letters Manage and track all job information and associated tasks Track the parcel or consignment delivery status Helps control, track and monitor printing processes Analyze and gain insights into data in real-time Notifications that are delivered to users as soon as an event occurs Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set & manage permission levels based on user roles and restrict access to only authorized individuals Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Digitally capture and store a person's handwritten signature Track the status over time for a request, process, asset, or transaction Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks ## Pricing ## Integrations [ Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/)[ Webhook Relay](https://www.capterra.com/p/211469/Webhook-Relay/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.