# Buddy Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Buddy Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more. Source: https://www.capterra.com/p/10032149/Buddy --- # Buddy Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support) Buddy ## What is Buddy? Buddy is an AI-powered virtual shopping assistant that enhances online business operations through intelligent automation. Using natural language processing and machine learning, it provides personalized support to website visitors, answers customer questions, assists with product searches, and delivers tailored recommendations. The platform integrates with Eazy Checkout to streamline the checkout process and reduce cart abandonment. Buddy suggests complementary products and promotions during checkout, boosting sales opportunities while improving the customer experience. Its modular AI architecture lets merchants implement specific automation components based on needs. Buddy also offers reporting tools and customer interaction features, analyzing data to help merchants understand visitor behavior and improve conversion rates, driving business growth in the digital marketplace. ## What is Buddy used for? [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €49 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Buddy?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.yappybuy.com&name=Buddy) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Buddy 0.0 VS. [5.0 (808)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting Price €49 Flat Rate, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 5.0 (73) Value For Money 0.0 (0) Value For Money 4.9 (70) Customer Service 0.0 (0) Customer Service 5.0 (70) ## Buddy alternatives [4.5 (487)](https://www.capterra.com/p/5923/Celoxis/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [UChat](https://www.capterra.com/p/239947/UChat/) [4.9 (73)](https://www.capterra.com/p/239947/UChat/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/239947/UChat/) [Compass](https://www.capterra.com/p/10041681/Compass/) [5.0 (20)](https://www.capterra.com/p/10041681/Compass/#reviews) Starting price $5000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10041681/Compass/) [Darwin AI](https://www.capterra.com/p/10020420/Darwin-AI/) [4.8 (17)](https://www.capterra.com/p/10020420/Darwin-AI/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10020420/Darwin-AI/) ## FAQs about Buddy Overview ### What company size and specific industries is Buddy built for? Buddy is designed for online merchants, e-commerce stores, website operators, customer service departments, and companies that run digital business channels. It fits organizations of varying sizes that need support for online sales and customer interactions, especially businesses operating in retail and other internet-based commercial sectors. Features and Usability ### What are the key features of Buddy? Buddy offers AI/Machine Learning, Chatbot, and Natural Language Processing as its core features. It includes conversational automation through the chatbot, language understanding through Natural Language Processing, and model-driven processing through AI/Machine Learning for handling text-based interactions and language tasks. Pricing ### How much does it cost and what fees or limitations are included? Buddy starts at €49 per month on the Starter plan for up to 2,000 messages, and a free trial is available. Grow costs €99, Pro costs €199, and Premium costs €499. Starter includes 1 Buddy Agent and 1 Team Member, with extra credits priced at €10 per 1,000 messages. Getting Started and Support ### What customer support options does Buddy offer? Buddy provides email/help desk, phone support, and chat. Support is defined only by these channels in the catalog, and no reviewer feedback is available to describe response times, helpfulness, or common frustrations. ## Pricing Free Trial Starter €49.00 Flat Rate,Per Month It includes: - 1 Buddy Agent - 1 Team Member - Buddy Advisor Included - All Analytics Features - Standard Email Support - Extra Message Credits Available At 10 € Per 1,000 Messages Grow €99.00 Flat Rate,Per Month It includes: - 5 Buddy Agents - 5 Team Members - Normal Ticket/Email Support With 48h Response Pro €199.00 Flat Rate,Per Month It includes: - 10 Buddy Agents - 10 Team Members - Priority Ticket/Email Support With 24h Response - Extra Message Credits Available At 5 € Per 1,000 Messages Premium €499.00 Flat Rate,Per Month It includes: - Unlimited Buddy Agents - Unlimited Team Members - Extra Message Credits Available At 1 € Per 1,000 Messages Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.