# Micorza Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Micorza Software - reviews, pricing plans, popular comparisons to other Customer Experience products and more.

Source: https://www.capterra.com/p/10032182/Micorza

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# 

 Micorza Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)

Micorza

## What is Micorza?

Micorza is an AI-powered customer insights platform that helps businesses listen, understand, and act on customer feedback. For direct feedback, Micorza provides its own collection tools—allowing users to share feedback naturally, even by speaking in multiple languages. For indirect signals, the platform brings together input from every touchpoint—app reviews, chats, support calls, sales notes, and in-store conversations—into a single, easy-to-use view. Micorza goes beyond gathering feedback to help businesses uncover why customers feel the way they do. It organizes insights into categories relevant to different domains and roles—like UX, marketing, product, and operations—so every team clearly sees the issues that matter most. With built-in recommendations and task assignment, Micorza transforms customer voices into actionable steps—helping teams close gaps, improve experiences, and build customer-centric products that drive growth.

## What is Micorza used for?

[Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$25

Per User, Per Month

Free trial  
not available

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Do you work for Micorza?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.micorza.com&name=Micorza)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Micorza

0.0

VS.

[4.7 (2,781)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting Price

$25

Per User, Per Month

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.7 (10,408)

Value For Money

0.0 (0)

Value For Money

4.5 (6,449)

Customer Service

0.0 (0)

Customer Service

4.5 (5,756)

## Micorza alternatives

[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.4 (4,070)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.7 (944)](https://www.capterra.com/p/137289/Typeform/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Customer Journey Mapping

Visualize and analyze customer experience across all touchpoints and channels

Customer Segmentation

Process of dividing customers into groups based on common characteristics

Customizable Forms

Customize contracts and forms to collect specific information

Dashboard

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Data Visualization

Graphical representation of data

Feedback Management

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Micorza 14 features

Visualize and analyze customer experience across all touchpoints and channels

Process of dividing customers into groups based on common characteristics

Customize contracts and forms to collect specific information

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Graphical representation of data

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Collect information from multiple sources

Manage and support multiple languages

Identify, track, and respond to negative feedback

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Get Advice

We can help you find the software with the features you need.

## Pricing

Free Version

Starter

$25.00

Per User,Per Month

It includes:

-   Increased Data Upload Capacity
-   Unlimited Projects
-   Advanced Analysis Tools
-   Role-Based Access For Teams
-   Priority Email Support
-   Free Onboarding Call To Tailor Setup For Your Team

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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