# iChatrobo Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about iChatrobo Software - reviews, pricing plans, popular comparisons to other Chatbot products and more.

Source: https://www.capterra.com/p/10032284/iChatrobo

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# 

 iChatrobo Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

iChatrobo

## What is iChatrobo?

iChatrobo is a next-generation Gen-AI based conversational AI & voicebot platform that reduces wait times, breaks language barriers & scales enterprise customer service. It delivers friend-like customer chats and acts as a trusted extension of teams by converting helpdesk tickets, PDFs, CSVs and unstructured sources into an intelligent assistant. The platform supports emotion detection and sentiment analysis, self-learning and self-correcting behavior, and horizontal scalability. Deployable on cloud or in-premise, iChatrobo integrates with ERP, CRM, web and chat systems with 24/7 support. Voice capabilities include automatic speech recognition with noise cancellation, local & regional language understanding to identify caller intent, and multi-language text-to-speech via PSTN, WhatsApp calling and streaming. Reported outcomes include 80% queries self-served, 35% CSAT improvement, 50% lead uplift, 30% higher conversions, 50% agent workload reduction and 40% better collection efficiency.

## What is iChatrobo used for?

[Generative AI](https://www.capterra.com/generative-ai-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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Do you work for iChatrobo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.fleetrobo.com&name=iChatrobo)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### iChatrobo

0.0

VS.

[5.0 (10)](https://www.capterra.com/p/10016583/CoSupport-AI/#reviews)

Starting Price

Contact vendor

Starting Price

$99

Per Feature, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.9 (0)

Value For Money

0.0 (0)

Value For Money

4.9 (0)

Customer Service

0.0 (0)

Customer Service

4.9 (0)

## iChatrobo alternatives

[0.0](https://www.capterra.com/p/10026664/Assembled-Assist/#reviews)

Starting price

$0.65

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[4.6 (66)](https://www.capterra.com/p/166420/ChatBot/reviews/)

Starting price

$50.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Chatsonic](https://www.capterra.com/p/10016936/Chatsonic/)

[0.0](https://www.capterra.com/p/10016936/Chatsonic/#reviews)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10016936/Chatsonic/)

[Automatic Chat](https://www.capterra.com/p/10015058/Automatic-Chat/)

[5.0 (2)](https://www.capterra.com/p/10015058/Automatic-Chat/#reviews)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10015058/Automatic-Chat/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

API

Application programming interface that allows for integration with other systems/databases

Automated Responses

Automatic reply functionality for incoming messages

Automated Routing

Tickets are automatically assigned to specific agents based on predefined rules

Canned Responses

Shortcuts for inputting frequently used messages

iChatrobo 31 features

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Software program that continuously adjusts its behavior based on observed data

Application programming interface that allows for integration with other systems/databases

Automatic reply functionality for incoming messages

Tickets are automatically assigned to specific agents based on predefined rules

Shortcuts for inputting frequently used messages

AI-based platform which conducts a conversation via auditory or textual methods

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

Generative AI can be employed to generate content in different forms, such as text, images, music, and videos

Interprets what a user is doing based on context and helps guide them through the process.

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Provide online support for your customers through live chat or help desk functionality

Tool to send questionnaires to customers to gauge feedback

Add customized logos and colors to align with company branding

Use AI to generate content in the form of text, images, videos, etc.

Helps understand a user's intentions/actions

Identify different languages

Automatically identify and save contact information of potential customers

Score a lead on their quality or likelihood to buy based on certain behaviors

Ability to chat online in real time

Enable businesses to implement machine learning algorithms on business data such as sales and revenue

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple languages

Process and analyze human language in text or audio form

Generative AI models can create personalized recommendations for users based on their preferences and behavior.

Existing bot models for AI-based tools commonly used for auditory and textual conversation methods

Streamlining repetitive tasks and activities through automated and predefined workflows

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Train your system to interpret and transcribe voice messages

View messages sent by both parties during the chat conversation

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## Pricing

### Starting price

Contact vendor  
for pricing

Free trial  
not available

## Integrations

[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[

HubSpot Content Hub](https://www.capterra.com/p/201318/HubSpot-CMS/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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