--- title: "LooperChat Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about LooperChat Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more." source_url: "https://www.capterra.com/p/10032301/LooperChat/" page_type: "product" language: "en" --- # LooperChat Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) LooperChat ## What is LooperChat? AI chatbot and live chat platform for website and mobile app integration that enables businesses to train custom AI chatbots with natural language processing capabilities, provide continuous customer support, and engage with visitors in real-time across multiple channels including email, social media, and messaging apps. It includes customization options for brand alignment, analytics tools for tracking customer behavior, and more. The platform helps deliver customer experiences while gathering insights into visitor preferences through reporting tools. ## What is LooperChat used for? [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Live Chat](https://www.capterra.com/live-chat-software/)[Chatbot](https://www.capterra.com/chatbot-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $30 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for LooperChat?[Manage this product listing](https://www.g2.com/products/looperchat/claim_requests/new?auto=true) ## LooperChat Overview Updated September 2026 AI summary LooperChat equips businesses of all sizes with AI-powered chatbot and live chat tools for customer support, automated responses, and real-time messaging. With features like natural language processing, proactive chat, analytics, and third-party integrations, it enables teams to manage direct customer conversations more efficiently. LooperChat is delivered as a cloud-based, SaaS, or web application. ## FAQs about LooperChat Features and Usability ### What are the key features of LooperChat? LooperChat offers chat/messaging, live chat, and real-time consumer-facing chat for direct customer conversations. It also includes chatbot capabilities, automated responses, autoresponders, and natural language processing, plus proactive chat, customer support tools, real-time analytics, reporting/analytics, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? LooperChat starts at $30 per month on the Basic plan, which includes 3,000 messages, analytics, a chat widget, and live chat and AI chatbot support. The $200 per month Business plan adds advanced features and integrations. A free trial is available, and the Basic plan limits training to 100 URLs. Getting Started and Support ### What customer support options does LooperChat offer? LooperChat provides email/help desk and chat support. These channels give users direct ways to contact support staff for questions or issues. No reviewer feedback about support quality is available, so response speed, helpfulness, and common frustrations cannot be characterized here. ## Features AI summary Based on 1,278 Conversational AI Platform reviews Capterra reviewers highlight these as the features buyers care about most when choosing a chatbot: - **Automated Responses** (**42%** of reviewers rated this feature as critical) - **Language Detection** (**44%**) - **Natural Language Processing** (**43%**) LooperChat includes **Automated Responses** and **Natural Language Processing**, so it covers two of the top features buyers look for in this category. However, it does not include **Language Detection**. Instead, it offers other features that reviewers also rate highly, including **Live Chat** (**48%**), **Customer Support** (**46%**), and **AI/Machine Learning** (**42%**). These features can help businesses respond to users in real time, manage support conversations more effectively, and improve chatbot interactions over time, providing teams with practical tools to handle customer questions faster and more accurately. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Augmented Analytics Analyze data and automatically generate insights using AI/ML technologies Automated Responses Automatic reply functionality for incoming messages Autoresponders Create and automatically send premade copy in response to customer messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Chat/Messaging Communicate using direct chat or messages within the system LooperChat 14 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Augmented Analytics: Analyze data and automatically generate insights using AI/ML technologies - Automated Responses: Automatic reply functionality for incoming messages - Autoresponders: Create and automatically send premade copy in response to customer messages - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Customer Support: Provide online support for your customers through live chat or help desk functionality - Live Chat: Ability to chat online in real time - Natural Language Processing: Process and analyze human language in text or audio form - Proactive Chat: Copy on the page or chat window encouraging the user to engage with the chat option - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-time Consumer-facing Chat: Engage in direct, instant messaging with consumers - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10032301/LooperChat/pricing/) Basic $30.00 Flat Rate,Per Month It includes: - Chat Widget - LiveChat And AI Chatbot - UI Customization - 3000 Messages Per Month - Limit To 100 URLs For Training - Embed On Unlimited Websites - Analytics And Insights - User Profile Attributes - User Visit History - Unlimited Data Retention - Train Your Own AI Chatbot - Self-Serve & Email Support Business $200.00 Flat Rate,Per Month It includes: - 20,000 messages/month - Limit to 2000 URLs for training - Priority Support with Dedicated Account Manager Enterprise Plan Contact vendor for details It includes: - Unlimited messages - Unlimited URLs for training - AI Chatbot - Web page data - AI training Internal data AI training - Enterprise support and SLA Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.