# Help Genie Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Help Genie Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more.

Source: https://www.capterra.com/p/10032403/Help-Genie

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# 

 Help Genie Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 30, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)

Help Genie

## What is Help Genie?

Help Genie is a fully branded voice and chat support platform built for small and medium businesses — automotive dealers, trades companies, equipment suppliers, manufacturers, home builders, hospitality venues, and real estate agencies. Every Genie is trained on the business's own documentation and speaks in their brand voice. Deploy across phone, web embed, SMS, and QR codes in minutes — no developers or technical setup required. Stop losing leads to missed calls and after-hours inquiries. Help Genie answers every call, handles FAQs, books appointments, and escalates complex queries to your team — all while sounding like your brand, not a bot. Free plan available. Professional from $99/genie/month. Enterprise pricing available.

## What is Help Genie used for?

[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Speech Recognition](https://www.capterra.com/speech-recognition-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

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Negative

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Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Help Genie

0.0

VS.

[5.0 (807)](https://www.capterra.com/p/276054/Fathom/reviews/)

Starting Price

Contact vendor

Starting Price

$15

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

5.0 (73)

Value For Money

0.0 (0)

Value For Money

4.9 (70)

Customer Service

0.0 (0)

Customer Service

5.0 (70)

## Help Genie alternatives

[UChat](https://www.capterra.com/p/239947/UChat/)

[4.9 (73)](https://www.capterra.com/p/239947/UChat/reviews/)

Starting price

$10.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/239947/UChat/)

[Darwin AI](https://www.capterra.com/p/10020420/Darwin-AI/)

[4.8 (17)](https://www.capterra.com/p/10020420/Darwin-AI/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/10020420/Darwin-AI/)

[Denser AI](https://www.capterra.com/p/10019191/Denser-AI/)

[5.0 (31)](https://www.capterra.com/p/10019191/Denser-AI/reviews/)

Starting price

$19.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/10019191/Denser-AI/)

[Botsonic](https://www.capterra.com/p/10016782/Botsonic/)

[4.8 (78)](https://www.capterra.com/p/10016782/Botsonic/reviews/)

Starting price

$16.67

Per User, Per Month

[Learn More](https://www.capterra.com/p/10016782/Botsonic/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Audio Capture

Record audio or import/upload audio files

Automatic Transcription

Use AI to convert voice into text automatically

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

Natural Language Processing

Process and analyze human language in text or audio form

Voice Recognition

Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking

Help Genie 6 features

Software program that continuously adjusts its behavior based on observed data

Record audio or import/upload audio files

Use AI to convert voice into text automatically

AI-based platform which conducts a conversation via auditory or textual methods

Process and analyze human language in text or audio form

Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking

Get Advice

We can help you find the software with the features you need.

## Pricing

Free Version

Free Plan

$0.00

It includes:

-   Up to 10 calls per month
-   1 Genie included
-   Set custom prompt for Genie
-   Set custom goals for Genie
-   Help Genie branding
-   Basic conversational analysis
-   Limited knowledge base documents

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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