# Zocdoc Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Zocdoc Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more.

Source: https://www.capterra.com/p/10032407/Zocdoc

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# 

 Zocdoc Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Zocdoc

## What is Zocdoc?

Zocdoc is a healthcare scheduling platform that helps providers attract, schedule, and register new patients. Through its Marketplace, patients search for and book appointments with providers across specialties including primary care, dentistry, and OB-GYN. Providers list their practice to showcase services and availability, accepting patients based on specific insurance plans and visit reasons. The platform offers online scheduling tools for providers' websites, enabling booking at any time. Its Intake feature collects patient information like insurance cards and forms before appointments, while automated reminders streamline the process. Zocdoc supports virtual care with a HIPAA-compliant video service and integrates with EHR systems for real-time availability synchronization.

## What is Zocdoc used for?

[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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### Starting price

Free trial not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Zocdoc

0.0

VS.

[4.4 (367)](https://www.capterra.com/p/124590/EMA/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.5 (367)

Value For Money

0.0 (0)

Value For Money

4.3 (257)

Customer Service

0.0 (0)

Customer Service

4.2 (361)

## Zocdoc alternatives

[4.5 (658)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

Starting price

$160.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.6 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/)

Starting price

$260.50

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (590)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/)

Starting price

$129.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (159)](https://www.capterra.com/p/27270/EZBIS/reviews/)

Starting price

$225.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

## FAQs about Zocdoc

Overview

### What company size and specific industries is Zocdoc built for?

Zocdoc is designed for solo practitioners, healthcare practices, and health systems in the medical and dental fields. It is used by primary care doctors, dentists, OB-GYNs, and other medical specialists that need a scheduling solution for patient appointments.

Features and Usability

### What are the key features of Zocdoc?

Zocdoc offers appointment scheduling, online booking, availability management, and calendar management for patient visits. It also includes confirmations and reminders, SMS messaging, patient intake, patient records management, insurance eligibility verification, no-show tracking, reporting & statistics, telemedicine, website integration, and HIPAA compliant support.

Getting Started and Support

### What training and onboarding options does Zocdoc offer?

Zocdoc provides live online training and videos to help teams get started. Live online sessions support guided setup and direct instruction, while videos offer self-paced viewing for learning key features and reviewing steps when needed.

Getting Started and Support

### What customer support options does Zocdoc offer?

Zocdoc offers Email/Help Desk, a Knowledge Base, and Phone Support for customer assistance. No reviewer feedback on support experience is available in the catalog data, so support quality, response times, and helpfulness are not described here.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Appointment Management

Manage various aspects of appointments including booking, rescheduling, canceling

Appointment Scheduling

Schedule appointments via a calendar

Availability Management

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Client Database

Electronic storage of stakeholder contact information

Zocdoc 26 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Track and manage schedules and meetings via an integrated calendar

Electronic storage of stakeholder contact information

Manage contact details and communication with clients

Automated reminders and confirmations for booked appointments and events via text or email

Compliant with HIPAA, which sets standards for sensitive patient data protection

Checking eligibility of patients for different insurance claims

Access software remotely via mobile devices

Manage and support multiple locations

Track and monitor patient no-show rates

Book meetings and appointments through a website or digital platform

Patients can register for appointments in advance online

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Track and organize physician schedules and pertinent information

Manage physician availability and schedules

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Schedule repeating appointments based on a duration of time

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Send messages via SMS

Meet with patients remotely

Seamlessly integrates with 3rd party websites

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## Pricing

### Starting price

Free trial not available

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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