--- title: "Zocdoc Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Zocdoc Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more." source_url: "https://www.capterra.com/p/10032407/Zocdoc/" page_type: "product" language: "en" --- # Zocdoc Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Zocdoc ## What is Zocdoc? Zocdoc is a healthcare scheduling platform that helps providers attract, schedule, and register new patients. Through its Marketplace, patients search for and book appointments with providers across specialties including primary care, dentistry, and OB-GYN. Providers list their practice to showcase services and availability, accepting patients based on specific insurance plans and visit reasons. The platform offers online scheduling tools for providers' websites, enabling booking at any time. Its Intake feature collects patient information like insurance cards and forms before appointments, while automated reminders streamline the process. Zocdoc supports virtual care with a HIPAA-compliant video service and integrates with EHR systems for real-time availability synchronization. ## What is Zocdoc used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Zocdoc?[Manage this product listing](https://www.g2.com/products/zocdoc/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Zocdoc 0.0 VS. [4.6 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Starting Price Contact vendor Starting Price $260.5 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.3 (566) Value For Money 0.0 (0) Value For Money 4.5 (447) Customer Service 0.0 (0) Customer Service 4.5 (555) ## Zocdoc alternatives [4.4 (673)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (590)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (159)](https://www.capterra.com/p/27270/EZBIS/reviews/) Starting price $225.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.8 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars ## FAQs about Zocdoc Overview ### What company size and specific industries is Zocdoc built for? Zocdoc is designed for healthcare providers of many sizes, including solo practitioners, individual primary care doctors, dentists, OB-GYNs, medical specialists, healthcare practices, and larger health systems. It is built for organizations in the medical and dental fields that need appointment management and patient access support. Features and Usability ### What are the key features of Zocdoc? Zocdoc offers appointment scheduling and management, online booking, availability management, and calendar management for patient visits. It also includes confirmations and reminders, SMS messaging, patient intake and records management, insurance eligibility verification, no-show tracking, reporting and statistics, telemedicine, website integration, and HIPAA compliant support. Getting Started and Support ### What training and onboarding options does Zocdoc offer? Zocdoc provides live online sessions and videos for training. Live online sessions support guided setup and direct instruction, while videos give teams self-paced materials for learning features and reviewing steps as needed. Getting Started and Support ### What customer support options does Zocdoc offer? Zocdoc provides email/help desk support, a knowledge base, and phone support. Customer support experience is not described by reviewer feedback here, so no claims can be made about response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 14,228 Appointment Scheduling reviews Capterra data shows that buyers of appointment scheduling software rank the following features as their top priorities: - **Appointment Management** (**58%** of reviewers rated this feature as critical) - **Calendar Management** (**54%**) - **Online Booking** (**60%**) Zocdoc includes all three features that reviewers consider most important: **Appointment Management**, **Calendar Management**, and **Online Booking**. Together, these capabilities help businesses coordinate schedules, reduce booking friction, and give teams a clear view of availability, helping businesses manage appointments more efficiently and improve the customer booking experience. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Appointment Scheduling Schedule appointments via a calendar Availability Management Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Calendar Management Track and manage schedules and meetings via an integrated calendar Client Database Electronic storage of stakeholder contact information Zocdoc 26 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - No-Show Tracking: Track and monitor patient no-show rates - Online Booking: Book meetings and appointments through a website or digital platform - Patient Intake: Patients can register for appointments in advance online - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Physician Management: Track and organize physician schedules and pertinent information - Physician Scheduling: Manage physician availability and schedules - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - SMS Messaging: Send messages via SMS - Telemedicine: Meet with patients remotely - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.