--- title: "Kivly Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Kivly Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more." source_url: "https://www.capterra.com/p/10032425/Kivly/" page_type: "product" language: "en" --- # Kivly Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Kivly ## What is Kivly? Kivly is a customer loyalty platform that creates digital loyalty cards for Apple Wallet and Google Wallet, enabling businesses to implement points-based rewards programs without requiring additional app downloads. The platform stores points, promotions, and balances in mobile wallets and features automated marketing campaigns based on customer behavior. Its real-time dashboard provides analytics on program performance and engagement. Kivly integrates with point-of-sale systems, e-commerce platforms, and CRM software via API, ensuring synchronized customer data. Location-based notifications deliver timely offers, while staff can scan QR codes to update points and process redemptions instantly. This streamlined system simplifies implementation and maintains data integrity across multiple locations. ## What is Kivly used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €15 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Kivly?[Manage this product listing](https://www.g2.com/products/kivly/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Kivly 0.0 VS. [4.9 (3,835)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price €15 Flat Rate, Per Month Starting Price $4.8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (3,835) Value For Money 0.0 (0) Value For Money 4.9 (3,458) Customer Service 0.0 (0) Customer Service 4.9 (3,518) ## Kivly alternatives [4.8 (547)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/) [4.4 (192)](https://www.capterra.com/p/10009042/RepeatMD/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009042/RepeatMD/) [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [4.9 (258)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [Boomerangme](https://www.capterra.com/p/241848/Boomerangme/) [4.8 (48)](https://www.capterra.com/p/241848/Boomerangme/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/241848/Boomerangme/) ## FAQs about Kivly Overview ### What company size and specific industries is Kivly built for? Kivly is designed for businesses of any size that want to build customer loyalty and support growth. The vendor description does not specify a particular industry or sector, so it appears suitable for general business use rather than a niche market. Features and Usability ### What are the key features of Kivly? Kivly offers CRM tools such as customer database, customer profiles, customer history, and customer segmentation, plus engagement tracking and activity dashboard reporting. It also includes campaign management and analytics, email marketing, SMS marketing, multi-channel communication, loyalty program features, rewards management, referral tracking, and point of sale (POS) support. Pricing ### How much does it cost and what fees or limitations are included? Kivly starts at €15 per month for the Basic plan, which includes 500 push notifications, a real-time metrics dashboard, and up to 100 clients. A free trial is available. Higher flat-rate plans are Starter at €29, Growth at €49, and Scale at €99 per month. Integrations ### Which third-party tools and platforms does Kivly integrate with? Kivly integrates with 3 third-party tools: Shopify for ecommerce, Stripe for payments, and Last.app for restaurant operations. These catalog integrations connect Kivly to core sales, billing, and ordering workflows. Getting Started and Support ### What training and onboarding options does Kivly offer? Kivly provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced review of features and steps. Getting Started and Support ### What customer support options does Kivly offer? Kivly provides Email/Help Desk, FAQ/Forum, Phone Support, 24/7 Live Rep, and Chat. Support is available through multiple channels for different needs, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 1,860 Customer Loyalty reviews Capterra data shows that buyers of customer loyalty software rank the following features as their top priorities: - **Loyalty Program** (**45%** of reviewers rated this feature as critical) - **Rewards Management** (**39%**) - **Third-Party Integrations** (**49%**) Kivly supports all three of the features reviewers value most: **Loyalty Program**, **Rewards Management**, and **Third-Party Integrations**. Together, these capabilities help businesses build repeat purchase programs, manage incentives more effectively, and connect loyalty data with other systems, allowing teams to improve customer retention and create more consistent buyer experiences. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Campaign Analytics Track and interpret campaign performance metrics Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Campaign Planning Plan and strategize marketing campaigns Client Portal Private online space that lets businesses securely share documents and provide information access to clients Kivly 34 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Profiles: Record customer information, purchase history, and other notes - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Email Marketing: Create and send email blasts/campaigns - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Gamification: Games or game-like elements to track progress and reward accomplishments - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Loyalty Cards: Manage loyalty cards that hold rewards and promotions to incentivize customers to return - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Member Portal: Online gateway through which members can access/update personal information - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Referral Tracking: Log and store the source of contacts/leads - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - SMS Marketing: Send promotional campaigns or transactional messages via text messages - Social Promotion: Market event via social media tools - Survey/Poll Management: Create and administer polls and surveys - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period --- ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10032425/Kivly/pricing/) Basic €15.00 Other,Per Month It includes: - Up to 100 Clients - 500 Push Notifications - Real-Time Metrics Dashboard Starter €29.00 Flat Rate,Per Month It includes: - Up To 1000 Clients - Up To 2 Branches - 1000 Google And Apple Wallet Passes - 3,000 Push Notifications Growth €49.00 Flat Rate,Per Month It includes: - Up To 5,000 Clients - Up To 5 Branches - 5,000 Google And Apple Wallet Passes - 10,000 Push Notifications - Automatic AI-Powered Promotions - Integration With POS (TPV) And Shopify - 24/7 Support Scale €99.00 Flat Rate,Per Month It includes: - Unlimited Clients - Unlimited Branches - Unlimited Google And Apple Wallet Passes - Unlimited Push Notifications - Automatic AI-Powered Promotions - Integration With POS (TPV) And Shopify - 24/7 Support - Custom Domain - Custom Integration ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Last.app](https://www.capterra.com/p/10022821/Last-app/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.