--- title: "Lumro Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Lumro Software - reviews, pricing plans, popular comparisons to other Virtual Assistant products and more." source_url: "https://www.capterra.com/p/10032447/Lumro/" page_type: "product" language: "en" --- # Lumro Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Lumro ## What is Lumro? Cloud-based AI agent software designed for sales and support automation. The system creates virtual agents that handle customer inquiries, process sales, and provide support across multiple communication channels including websites, WhatsApp, Instagram, Facebook, and email. It performs functions such as answering FAQs, collecting lead information, managing support tickets, booking appointments, and routing complex issues to human representatives. The platform integrates with existing business tools including Shopify, Zapier, Stripe, Google Sheets, Calendly, HubSpot, Cal.com, and Zendesk. The system provides analytics capabilities that track conversation metrics and identify customer trends. ## What is Lumro used for? [Virtual Assistant](https://www.capterra.com/virtual-assistant-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $39 Flat Rate, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Lumro?[Manage this product listing](https://www.g2.com/products/lumro/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Lumro 0.0 VS. [4.8 (75)](https://www.capterra.com/p/229303/Wing/reviews/) Starting Price $39 Flat Rate, Per Month Starting Price $699 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (988) Value For Money 0.0 (0) Value For Money 4.7 (920) Customer Service 0.0 (0) Customer Service 4.8 (946) ## Lumro alternatives [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [micro1](https://www.capterra.com/p/10030872/micro1/) [4.9 (988)](https://www.capterra.com/p/10030872/micro1/reviews/) Starting price $89.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10030872/micro1/) [fonio.ai](https://www.capterra.com/p/10025797/fonio-ai/) [4.8 (110)](https://www.capterra.com/p/10025797/fonio-ai/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10025797/fonio-ai/) [Celoxis](https://www.capterra.com/p/5923/Celoxis/) [4.5 (566)](https://www.capterra.com/p/5923/Celoxis/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/5923/Celoxis/) ## FAQs about Lumro Features and Usability ### What are the key features of Lumro? Lumro offers AI/Machine Learning, Natural Language Processing, and a Virtual Personal Assistant (VPA) for automated responses and personalization. It also includes workflow automation and business process automation for sales and marketing, plus reporting/analytics, API access, and third-party integrations for connecting data and tools. Pricing ### How much does it cost and what fees or limitations are included? Lumro offers a free version, plus paid plans starting at $39 per month for Basic, $149 for Pro, and $499 for Scale. Basic includes 2,000 messages and 30 AI agent actions; Pro raises limits to 15,000 messages and 80 actions, while Scale includes 50,000 messages and premium support. Integrations ### Which third-party tools and platforms does Lumro integrate with? Lumro connects natively to Calendly, Google Sheets, HubSpot CRM, Shopify, and Stripe, plus Zapier for broader app connectivity. These integrations cover scheduling, spreadsheets, CRM, ecommerce, payments, and workflow automation. Getting Started and Support ### What training and onboarding options does Lumro offer? Lumro provides live online training sessions for teams getting started. These sessions allow guided instruction from a trainer and support setup, feature walkthroughs, and questions during the session. Getting Started and Support ### What customer support options does Lumro offer? Lumro provides email/help desk and chat support. These channels give users direct ways to ask for help and get account or setup questions answered. No reviewer feedback is available on support experience, so specific claims about response time, helpfulness, or common issues cannot be made. ## Features AI summary Based on 733 Virtual Assistant reviews Capterra data shows that buyers of virtual assistant software rate the following features as their top priorities: - **Conversation Intelligence** (**36%** of reviewers rated this feature as critical) - **Speech Recognition** (**38%**) - **Natural Language Processing** (**36%**) Lumro includes **Natural Language Processing**, which helps the system understand user requests and respond in a more relevant way. However, it does not offer **Conversation Intelligence** or **Speech Recognition**. Instead, it provides **Automated Responses** (**29%**), which can still help teams handle common questions faster and maintain more consistent interactions, helping businesses save time on routine conversations. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data API Application programming interface that allows for integration with other systems/databases Automated Responses Automatic reply functionality for incoming messages Business Process Automation Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes For Sales/Marketing Used as a promotional or demonstration tool in sales and marketing presentations Natural Language Processing Process and analyze human language in text or audio form Lumro 11 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - API: Application programming interface that allows for integration with other systems/databases - Automated Responses: Automatic reply functionality for incoming messages - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - For Sales/Marketing: Used as a promotional or demonstration tool in sales and marketing presentations - Natural Language Processing: Process and analyze human language in text or audio form - Personalization: Adjust communications based on previous interactions or personal preferences - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Virtual Personal Assistant (VPA): Program systems that assist users with their daily administrative responsibilities - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- ## Pricing Free Version [View pricing plan details](https://www.capterra.com/p/10032447/Lumro/pricing/) Basic $39.00 Flat Rate,Per Month It includes: - 2,000 Messages Per Month - 2 AI Agents (33MB Memory Each) - 30 AI Agent Actions - Integrations & API Access - Basic Analytics - Access To Leads & Contacts - Channels (All Except Voice) - Access To More AI Models Pro $149.00 Flat Rate,Per Month It includes: - 15,000 Messages Per Month - 3 AI Agents (33MB Memory Each) - 80 AI Agent Actions - Channels (Including Voice) - Access To All AI Models - Priority Support Scale $499.00 Flat Rate,Per Month It includes: - 50,000 Messages Per Month - 5 AI Agents (33MB Memory Each) - 200 AI Agent Actions - Basic & Advanced Analytics - Channels (Including More Voices) - SLA & Premium Support ## Integrations [ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Calendly](https://www.capterra.com/p/148036/Calendly/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.