--- title: "Dokky Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Dokky Software - reviews, pricing plans, popular comparisons to other Chatbot products and more." source_url: "https://www.capterra.com/p/10032465/Dokky/" page_type: "product" language: "en" --- # Dokky Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Dokky ## What is Dokky? Dokky is an AI-powered client portal and customer relationship platform that centralizes client management for service businesses. The software features customizable client spaces with an integrated AI chatbot that learns from uploaded content to answer customer questions automatically. The platform includes relationship management tools for tracking engagement, managing tasks, and organizing customer information in one location. Dokky functions as a knowledge base where documents become searchable resources, eliminating repetitive support inquiries. The system allows for embedding various content types including Notion documents, Loom videos, Calendly scheduling, and other third-party tools. Client spaces can be shared publicly or privately through secure links without requiring customer logins, while internal teams can maintain private notes, tasks, and comments for each client relationship. ## What is Dokky used for? [Chatbot](https://www.capterra.com/chatbot-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Dokky?[Manage this product listing](https://www.g2.com/products/dokky/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Dokky 0.0 VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $29 Per User, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (1,769) Value For Money 0.0 (0) Value For Money 4.6 (1,519) Customer Service 0.0 (0) Customer Service 4.7 (1,538) ## Dokky alternatives [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (12)](https://www.capterra.com/p/10004983/SAS-Viya/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [LiveChat](https://www.capterra.com/p/62194/LiveChat/) [4.6 (1,727)](https://www.capterra.com/p/62194/LiveChat/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/62194/LiveChat/) [Freshchat](https://www.capterra.com/p/158117/Freshchat/) [4.2 (164)](https://www.capterra.com/p/158117/Freshchat/reviews/) Starting price $1799.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158117/Freshchat/) ## FAQs about Dokky Features and Usability ### What are the key features of Dokky? Dokky includes AI/Machine Learning, Natural Language Processing, and a Chatbot with Pre-Configured Bot setup for customer support. It also offers Automated Responses and tools for sales and marketing workflows, covering conversational handling and response automation across support and promotional use cases. Pricing ### How much does it cost and what fees or limitations are included? Dokky offers a $29 per user/month Starter plan for unlimited AI chatbots, plus a $59 per user/month Pro plan. Starter includes 10GB document storage per user, DokkyCRM, and task management. Pro adds 50GB storage, API access, webhooks, priority support, and a free trial. Getting Started and Support ### What customer support options does Dokky offer? Dokky provides email/help desk support for customer questions and issue resolution. Support interactions are handled through that channel, and no user feedback is available here to describe response times, helpfulness, or common frustrations. ## Features AI summary Based on 1,278 Chatbot reviews Capterra reviewers highlight these as the features buyers care about most when choosing a chatbot: - **Automated Responses** (**42%** of reviewers rated this feature as critical) - **Language Detection** (**44%**) - **Natural Language Processing** (**43%**) Dokky supports **Automated Responses** and **Natural Language Processing**, so it covers two of the top features buyers look for in this category. However, it does not include **Language Detection**. Instead, the product offers **Customer Support** (**46%**) and **AI/Machine Learning** (**42%**), which still address important buyer needs. These features can help businesses respond to user questions more efficiently, improve service quality, and give teams the tools to manage conversations with greater accuracy. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Automated Responses Automatic reply functionality for incoming messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Customer Support Provide online support for your customers through live chat or help desk functionality For Sales/Marketing Used as a promotional or demonstration tool in sales and marketing presentations Natural Language Processing Process and analyze human language in text or audio form Dokky 7 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Automated Responses: Automatic reply functionality for incoming messages - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Customer Support: Provide online support for your customers through live chat or help desk functionality - For Sales/Marketing: Used as a promotional or demonstration tool in sales and marketing presentations - Natural Language Processing: Process and analyze human language in text or audio form - Pre-Configured Bot: Existing bot models for AI-based tools commonly used for auditory and textual conversation methods --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10032465/Dokky/pricing/) Starter $29.00 Per User,Per Month It includes: - Unlimited Spaces & Pages - 10GB Document Storage Per User - DokkyCRM - Task Management (List + Kanban) - Knowledge Base Pro $59.00 Per User,Per Month It includes: - 50GB Document Storage Per User - AI Call Log Analysis - Priority Support - No Login Needed For Customers - API Access - Webhooks Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.