# Infiworks Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Infiworks Software - reviews, pricing plans, popular comparisons to other IT Project Management products and more.

Source: https://www.capterra.com/p/10032466/Infiworks

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# 

 Infiworks Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Infiworks

## What is Infiworks?

Infiworks is an AI-powered project delivery platform for IT solution providers. The software features specialized AI agents that handle different aspects of project management, including a Project Copilot for planning and coordination, Knowledge Agent for documentation and information retrieval, Coding Agent for development, QA Agent for quality assurance, and Data Agent for analytics. The platform includes a centralized knowledge base system that processes documents and maintains vector embeddings for content retrieval, along with real-time project visualization capabilities. Infiworks offers integration with communication tools like Slack, allowing teams to deploy agents directly into their existing workflows. The platform provides agent management features through a dashboard where users can monitor performance metrics, configure agent behavior, and coordinate multiple agents to work together on complex service delivery tasks.

## What is Infiworks used for?

[IT Project Management](https://www.capterra.com/it-project-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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### Starting price

Free trial available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Infiworks

0.0

VS.

[4.5 (487)](https://www.capterra.com/p/5923/Celoxis/reviews/)

Starting Price

Contact vendor

Starting Price

$10

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.4 (14,460)

Value For Money

0.0 (0)

Value For Money

4.4 (9,858)

Customer Service

0.0 (0)

Customer Service

4.5 (9,614)

## Infiworks alternatives

[4.5 (13,604)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.4 (3,023)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.5 (753)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (156)](https://www.capterra.com/p/206536/Projectworks/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

## FAQs about Infiworks

Features and Usability

### What are the key features of Infiworks?

Infiworks offers project planning, project tracking, task management, and workflow management for IT project management teams. It also includes product roadmapping, milestone tracking, and status tracking, plus collaboration tools, document management, real-time notifications, resource management, search/filter, and third-party integrations.

Integrations

### Which third-party tools and platforms does Infiworks integrate with?

Infiworks connects natively to Azure DevOps, GitHub, Jira, Microsoft Teams, and Slack. These integrations cover development, project tracking, and team communication, giving Infiworks support for the main platforms used to manage work across software and collaboration workflows.

Talk to an expert

### More questions?

Ask our experts

Getting Started and Support

### What training and onboarding options does Infiworks offer?

Infiworks provides in-person training for teams getting started. This format supports direct, face-to-face instruction and can be used for guided setup, feature walkthroughs, and structured learning sessions. No other training formats are confirmed in the catalog data.

Getting Started and Support

### What customer support options does Infiworks offer?

Infiworks provides email/help desk and phone support for customer assistance. Support experiences cannot be summarized from reviewer feedback here, so no claims can be made about response speed, helpfulness, or common issues. The available channels are limited to the listed options.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Agile Methodologies

Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more

Collaboration Tools

Provides a channel for team members to share AI models, media files, communicate, and work together

Document Management

Store, manage, and track all electronic documents in a centralized location

For IT Project Management

Supports project management for IT professionals & teams

Milestone Tracking

Monitor task progress and planned accomplishments to better manage project status

Infiworks 17 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more

Provides a channel for team members to share AI models, media files, communicate, and work together

Store, manage, and track all electronic documents in a centralized location

Supports project management for IT professionals & teams

Monitor task progress and planned accomplishments to better manage project status

Arrange tasks based on the level of priority or urgency

Identifying desired outcomes and important milestones and creating a plan on how to achieve them

Organize and schedule projects

Monitor the progress of projects from start to finish

Notifications that are delivered to users as soon as an event occurs

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Search and filter data across systems to locate required information by entering keywords or certain criteria

Track the status over time for a request, process, asset, or transaction

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

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## Pricing

### Starting price

Free trial available

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

GitHub](https://www.capterra.com/p/129067/GitHub/)[

Azure DevOps](https://www.capterra.com/p/170547/VSTS-DevOps/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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