--- title: "Tecnvi Telecalling Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Tecnvi Telecalling Software - reviews, pricing plans, popular comparisons to other AI Agents for Customer Support products and more." source_url: "https://www.capterra.com/p/10032516/Tecnvi/" page_type: "product" language: "en" --- # Tecnvi Telecalling Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Tecnvi Telecalling ## What is Tecnvi Telecalling? Tecnvi is an AI voice assistant platform for business automation. The platform handles customer calls, books appointments, sends estimates, and processes payments automatically. Tecnvi includes WhatsApp integration for automatic follow-ups and messaging, an appointment booking system that allows customers to schedule based on real-time availability, payment processing capabilities for generating and sending links through WhatsApp, and an analytics dashboard for tracking call logs and customer interactions. The system assigns businesses a dedicated phone number and operates with round-the-clock automated assistance to ensure no customer calls are missed. The platform uses a credit-based system structure and provides email support for users. ## What is Tecnvi Telecalling used for? [AI Agents for Customer Support](https://www.capterra.com/ai-agents-for-customer-support-software/)[Enterprise Resource Planning](https://www.capterra.com/enterprise-resource-planning-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $22 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Tecnvi Telecalling?[Manage this product listing](https://www.g2.com/products/tecnvi-telecalling/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Tecnvi Telecalling 0.0 VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $22 Flat Rate, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (20) Value For Money 0.0 (0) Value For Money 4.6 (19) Customer Service 0.0 (0) Customer Service 4.7 (20) ## Tecnvi Telecalling alternatives [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (717)](https://www.capterra.com/p/76/Intacct/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Intelswift](https://www.capterra.com/p/10026383/Intelswift/) [4.8 (20)](https://www.capterra.com/p/10026383/Intelswift/#reviews) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10026383/Intelswift/) Highest Rated [SendGround](https://www.capterra.com/p/10044370/SendGround/) [5.0 (1)](https://www.capterra.com/p/10044370/SendGround/#reviews) Starting price $179.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10044370/SendGround/) ## FAQs about Tecnvi Telecalling Overview ### What company size and specific industries is Tecnvi Telecalling built for? Tecnvi Telecalling is designed for small to mid-sized businesses that need a unified command center for sales and finance operations. It fits companies in commerce, distribution, and service sectors that handle orders, invoicing, billing, and delivery through a single ERP-style workflow. Features and Usability ### What are the key features of Tecnvi Telecalling? Tecnvi Telecalling offers CRM, contact management, lead management, and customer database tools for sales and service operations. It also includes live chat, chat/messaging, chatbots, autoresponders, and multi-channel communication, plus business intelligence, real-time analytics, customizable reports, workflow management, and API support. Pricing ### How much does it cost and what fees or limitations are included? Tecnvi Telecalling starts at $22 per month for the Marvel plan, a flat-rate option for solo users with 26,400 credits yearly, 1,885 voice minutes, 13,200 WhatsApps, and 1 BU included. The Opal plan costs $55 per month, includes 126,000 credits and 3 BUs, with extra BUs at $12 each. A free version and free trial are available. Integrations ### Which third-party tools and platforms does Tecnvi Telecalling integrate with? Tecnvi Telecalling integrates with Plivo, Razorpay, SMS, SMS API, SMS Broadcast, SMS Messaging, WhatsApp, and Whatsapp CRM. These integrations cover communication and payment-related workflows, giving the platform support for messaging, broadcast messaging, and transaction processing through named third-party services. Getting Started and Support ### What training and onboarding options does Tecnvi Telecalling offer? Tecnvi Telecalling provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live sessions support guided setup, webinars cover group instruction, documentation offers written reference material, and videos provide visual guidance for self-paced learning. Getting Started and Support ### What customer support options does Tecnvi Telecalling offer? Tecnvi Telecalling provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback about support experience is available, so response speed, helpfulness, and common issues cannot be assessed from user comments. ## Features AI summary Based on 14,838 AI Agents for Customer Support reviews Capterra reviewers highlight these as the features buyers value most when choosing CRM software: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) Tecnvi Telecalling includes **Customer Database** and **Real-Time Data**, so teams can keep customer records organized and work with up-to-date information during sales and service interactions. However, it does not include **Data Security**. Instead, it offers **Contact Management** (**44%**), which still gives teams a practical way to organize customer details and maintain consistent outreach, helping businesses manage relationships more efficiently and respond faster to customer needs. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Billing & Invoicing Create, manage, and send invoices or bills to customers Bills of Material Material list of manufacturing parts and associated costs Business Intelligence Technological processes and strategies used for collecting, managing, and analyzing organizational data Tecnvi Telecalling 47 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Bills of Material: Material list of manufacturing parts and associated costs - Business Intelligence: Technological processes and strategies used for collecting, managing, and analyzing organizational data - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Reports: Alter the layout and content of reports - Distribution Management: Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc. - Email Management: Manage, store and organize emails within the system or via third-party apps - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Enterprise Asset Management: Helps users manage the maintenance of assets; offers reporting to identify areas for improvement - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Forecasting: Form predictions based on past and present data/trends - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Integrated Business Operations: Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.) - Interaction Tracking: Track interaction history by documenting conversations for contacts - Inventory Management: Track and manage inventory levels to maintain proper supply - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Lead Capture: Automatically identify and save contact information of potential customers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Live Chat: Ability to chat online in real time - Marketing Management: Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Location: Manage and support multiple locations - Natural Language Processing: Process and analyze human language in text or audio form - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Data: Receive data and information in real time - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Sales Management: Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance. - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Supply Chain Management: Manage the planning and execution of supply chain activities - Task Management: Create, manage and track all task activities and progression - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Warehouse Management: Manage and track operations and inventory within warehouses - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10032516/Tecnvi/pricing/) Marvel $22.00 Flat Rate,Per Month It includes: - Enhanced Voice Calling - Single Phone Number - Standard Appointment Booking - Email Support - Regular Bulk Upload - Premium Voice Calling - Advanced SMS Features - Advanced Appointment System Opal $55.00 Usage Based,Per Month It includes: - Premium Voice Calling - Single Phone Number - Regular Bulk Upload - Advanced SMS Features - Advanced Appointment System - Standard Appointment Booking - Enhanced Voice Calling - Email Support ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Razorpay](https://www.capterra.com/p/179263/Razorpay/)[ Plivo](https://www.capterra.com/p/164618/Plivo/)[ SMS API](https://www.capterra.com/p/147248/SMS-Notify/)[ SMS](https://www.capterra.com/p/153030/SMS/)[ SMS Broadcast](https://www.capterra.com/p/172199/SMS-Broadcast/)[ Whatsapp CRM](https://www.capterra.com/p/10011447/Whatsapp-CRM/)[ SMS Messaging](https://www.capterra.com/p/275497/MobiWeb/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.