# Faveo Servicedesk Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Faveo Servicedesk Software - reviews, pricing plans, popular comparisons to other Service Desk products and more.

Source: https://www.capterra.com/p/10032543/Faveo-Servicedesk

---

# 

 Faveo Servicedesk Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Faveo Servicedesk

## What is Faveo Servicedesk?

Faveo Servicedesk Software is an IT service management solution that provides ticketing and asset management capabilities. The system features remote monitoring and management tools, configuration management database functionality, and change control processes for tracking IT infrastructure. Faveo includes automation capabilities for everyday tasks, SLA management tools for monitoring performance metrics, and AI-powered assistance through ELEA AI technology for response management. The platform offers incident management to help organizations log, track, and resolve issues while identifying root causes of recurring problems. The software maintains IT asset inventory from purchase to disposal with real-time status tracking. Faveo supports both cloud-based and self-hosted deployment options to accommodate different organizational requirements.

## What is Faveo Servicedesk used for?

[Service Desk](https://www.capterra.com/service-desk-software/)[ITSM](https://www.capterra.com/itsm-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$15

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Faveo Servicedesk?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.faveohelpdesk.com/&name=Faveo Servicedesk)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Analytics

Tools for the systematic analysis of various types of data or statistics

Asset Tracking

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Change Management

Track and monitor efficient handling of all changes/transitions

CMDB

Configuration Management Database

Configuration Management

Identify component attributes like servers, hardware, software, and manage relationships across all services

Customer Support

Provide online support for your customers through live chat or help desk functionality

Faveo Servicedesk 14 features

Tools for the systematic analysis of various types of data or statistics

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Track and monitor efficient handling of all changes/transitions

Configuration Management Database

Identify component attributes like servers, hardware, software, and manage relationships across all services

Provide online support for your customers through live chat or help desk functionality

Manage and track all disruptions and incidents

Track and manage inventory levels to maintain proper supply

Managing inventories and tracking changes to hardware and software configurations

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Identify and solve underlying cause of incident(s), and prevent future incidents from occurring

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Online portal through which end users can access the system, manage tasks, or obtain information

Allow customers/users to submit support queries and service requests

Get Advice

We can help you find the software with the features you need.

## Pricing

Free Trial

Startup

$15.00

Per User,Per Month

It includes:

-   Attachment Scanner
-   Asset Management
-   Problem Management
-   Change Management
-   Release Management
-   Contract Management

SME

$25.00

Per User,Per Month

It includes:

-   LDAP
-   Azure Active Directory
-   Round-Robin routing
-   Skill-based routing
-   CSS customization

## Integrations

[

Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)