--- title: "Flowcart Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Flowcart Software - reviews, pricing plans, popular comparisons to other Conversational Marketing Platform products and more." source_url: "https://www.capterra.com/p/10032594/Flowcart/" page_type: "product" language: "en" --- # Flowcart Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Flowcart ## What is Flowcart? Flowcart is a cloud-based WhatsApp commerce platform that lets D2C and retail brands sell, market, and support customers entirely within WhatsApp. Businesses connect their product catalogs, payment gateways, and CRM systems to create a complete buying experience without redirecting shoppers to external sites. Brands use Flowcart to run targeted broadcast campaigns, recover abandoned carts, send post-purchase upsells, and manage loyalty programs, all from a single web dashboard. A multi-agent team inbox with automated FAQ handling and human handoff supports customer service at scale. Core features include in-chat checkout, Click-to-WhatsApp ad flows, product quizzes, gamification mechanics, and full-funnel analytics. Native integrations cover Shopify, WooCommerce, Odoo, and payment providers across India, Africa, Brazil, and global markets. Flowcart suits D2C brands, retailers, and e-commerce businesses in fashion, beauty, wellness, food, and electronics. ## What is Flowcart used for? [Chatbot](https://www.capterra.com/chatbot-software/)[AI Sales Assistant](https://www.capterra.com/ai-sales-assistant-software/)[Conversational Marketing Platform](https://www.capterra.com/conversational-marketing-platform-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $19.99 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Flowcart?[Manage this product listing](https://www.g2.com/products/flowcart/claim_requests/new?auto=true) ## Flowcart Overview Updated September 2026 AI summary Flowcart is a cloud-based solution designed for businesses of all sizes seeking to enhance customer engagement through conversational marketing and AI-driven sales assistance. It features automated responses, natural language processing, and code-free chatbot development, with options for generative AI, live chat, multi-language support, and lead capture, making it suitable for organizations aiming to improve customer experience management. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Flowcart 0.0 VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $19.99 Flat Rate, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (1,769) Value For Money 0.0 (0) Value For Money 4.6 (1,519) Customer Service 0.0 (0) Customer Service 4.7 (1,538) ## Flowcart alternatives [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (12)](https://www.capterra.com/p/10004983/SAS-Viya/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [LiveChat](https://www.capterra.com/p/62194/LiveChat/) [4.6 (1,727)](https://www.capterra.com/p/62194/LiveChat/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/62194/LiveChat/) [Freshchat](https://www.capterra.com/p/158117/Freshchat/) [4.2 (164)](https://www.capterra.com/p/158117/Freshchat/reviews/) Starting price $1799.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158117/Freshchat/) ## FAQs about Flowcart Overview ### What company size and specific industries is Flowcart built for? Flowcart is designed for ecommerce founders, especially D2C businesses in fashion, beauty, food, and electronics. It fits small to mid-sized online brands that need to address low-converting ads and unread email or SMS campaigns, rather than broad enterprise use across unrelated industries. Features and Usability ### What are the key features of Flowcart? Flowcart offers AI/Machine Learning, Generative AI, Natural Language Processing, and Natural Language Search for automated conversations and search. It also includes Chat/Messaging, Live Chat, Chatbot, Automated Responses, and Autoresponders, plus CRM, Customer Database, Customer Segmentation, Lead Capture, Real-Time Analytics, and Reporting & Statistics. Pricing ### How much does it cost and what fees or limitations are included? Flowcart starts at $19.99 per month for the Lite plan and offers a free trial. Starter costs $69.99 monthly with 1.5% transaction fees after the first $3,000 in monthly transaction value. Growth is $129.99, and Pro is $199.99, with fees dropping to 1% and 0.5%. Integrations ### Which third-party tools and platforms does Flowcart integrate with? Flowcart integrates with six third-party platforms for ecommerce, ERP, payments, and delivery: Shopify, Shopify Plus, Odoo ERP, Zoho Books, Paystack, and Tookan. Getting Started and Support ### What training and onboarding options does Flowcart offer? Flowcart provides live online sessions and documentation to help teams get started. Live online training supports guided setup and direct instruction, while documentation offers written reference material for self-paced learning and feature lookup. Getting Started and Support ### What customer support options does Flowcart offer? Flowcart provides FAQ/forum resources, a knowledge base, and chat support. With no reviewer feedback available on support experience, only the listed channels can be confirmed, and no user sentiment about response times, helpfulness, or common frustrations can be stated. ## Features AI summary Based on 1,278 Conversational Marketing Platform reviews Capterra data shows that buyers of chatbot software rank the following features as their top priorities: - **Automated Responses** (**42%** of reviewers rated this feature as critical) - **Language Detection** (**44%**) - **Natural Language Processing** (**43%**) Flowcart supports **Automated Responses** and **Natural Language Processing**, so teams can reply faster and handle user questions with more accurate intent recognition. However, it does not offer **Language Detection**. Instead, it includes **Live Chat** (**48%**) and **AI/Machine Learning** (**42%**), which give businesses other ways to manage conversations through real-time agent support and smarter response handling, helping teams improve customer service speed and provide more relevant interactions. AI Uses AI algorithms and models to predict future cash flow trends and outcomes, based on historical data and patterns AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Analytics Tools for the systematic analysis of various types of data or statistics API Application programming interface that allows for integration with other systems/databases Automated Responses Automatic reply functionality for incoming messages Autoresponders Create and automatically send premade copy in response to customer messages Flowcart 30 features ### All Features - AI: Uses AI algorithms and models to predict future cash flow trends and outcomes, based on historical data and patterns - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Analytics: Tools for the systematic analysis of various types of data or statistics - API: Application programming interface that allows for integration with other systems/databases - Automated Responses: Automatic reply functionality for incoming messages - Autoresponders: Create and automatically send premade copy in response to customer messages - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Code-free Development: Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Control: Empowers companies to govern their value streams efficiently and effectively. - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Integrations: Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.) - Lead Capture: Automatically identify and save contact information of potential customers - Live Chat: Ability to chat online in real time - Multi-Language: Manage and support multiple languages - Natural Language Processing: Process and analyze human language in text or audio form - Other: Integration with other corporate software solutions such as travel and expense. - Real-Time Analytics: Analyze and gain insights into data in real-time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Segmentation: Group leads or contacts based on their specific characteristics - WhatsApp Commerce: Allow customers to browse, discover, research, purchase, and complete payment in real-time --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10032594/Flowcart/pricing/) Lite $19.99 Flat Rate,Per Month It includes: - Unlimited Contacts & Conversations - Unlimited WhatsApp Conditional Flows - Commerce Software Integrations: Shopify & WooCommerce supported Starter $69.99 Flat Rate,Per Month It includes: - Unlimited Contacts & Conversations - Unlimited WhatsApp Conditional Flows - Commerce Software Integrations: Shopify & WooCommerce supported - Free Tickets: 100 per month - Inventory Locations Supported: 2 Locations Growth $129.99 Flat Rate,Per Month It includes: - Unlimited WhatsApp AI Flows - Live AI Agents Included - Commerce Software Integrations: Shopify & WooCommerce supported - ERP Integrations: Magento, Zoho & Odoo supported - Free Tickets: 150 per month - Inventory Locations Supported: 3 Locations Pro $199.99 Flat Rate,Per Month It includes: - Custom WhatsApp Flows: Up to 6 flows at an extra cost - Live AI Agents Included - Commerce Software Integrations: Shopify & WooCommerce supported - ERP Integrations: Magento, Zoho & Odoo supported - Free Tickets: 250 per month - Inventory Locations Supported: 7 Locations ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)[ Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/)[ Tookan](https://www.capterra.com/p/218952/Tookan/)[ Paystack](https://www.capterra.com/p/235568/Paystack/)[ Odoo ERP](https://www.capterra.com/p/10059300/Odoo-ERP/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.