--- title: "MACS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MACS Software - reviews, pricing plans, popular comparisons to other Home Health Care products and more." source_url: "https://www.capterra.com/p/10032659/MACS/" page_type: "product" language: "en" --- # MACS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) MACS ## What is MACS? MACS (Mayasoft Aged Care Solution) is a compliance-ready CRM designed for aged care, home care, and not-for-profit providers. Built on Microsoft Dynamics 365, it streamlines customer enquiries, admissions, room management, rostering, and clinical tracking while automating compliance with PRODA and government systems. MACS includes audit trails, dashboards, and analytics to support Aged Care Act 2025 audit-readiness and informed decision making. The platform integrates seamlessly with Microsoft tools (SharePoint, Teams, Power BI) and third-party systems such as Stripe, 3CX telephony, Xero, and AlayaCare. Providers benefit from mobile accessibility for staff, secure data management, and the ability to manage multiple services from a single platform. MACS also features optional Voice AI agents to capture enquiries, reduce manual intake, and improve client engagement. Scalable from small community services to large multi-site organisations. ## What is MACS used for? [Home Care](https://www.capterra.com/home-care-software/)[Home Health Care](https://www.capterra.com/home-health-care-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MACS?[Manage this product listing](https://www.g2.com/products/macs/claim_requests/new?auto=true) ## MACS Overview Updated September 2026 AI summary MACS supports organizations of all sizes in managing home care and home health care operations through cloud-based deployment. It offers tools for appointment and calendar management, care plan and caregiver oversight, compliance, and patient record handling. Notable capabilities include billing, assessments, electronic signatures, customizable reports, and integration options, helping teams coordinate care, documentation, and administrative tasks efficiently. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MACS 0.0 VS. [4.7 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) Starting Price Contact vendor Starting Price $325 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (169) Value For Money 0.0 (0) Value For Money 4.5 (166) Customer Service 0.0 (0) Customer Service 4.6 (167) ## MACS alternatives Highest Rated [4.8 (191)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (93)](https://www.capterra.com/p/215860/InMyTeam/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (65)](https://www.capterra.com/p/140368/Carecenta/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars ## FAQs about MACS Overview ### What company size and specific industries is MACS built for? MACS is designed for aged care, home care, and nonprofit providers, as well as community service organisations, compliance and audit teams, and multi-site providers. It suits organizations that need system integrations and operate across multiple locations in care and service delivery sectors. Features and Usability ### What are the key features of MACS? MACS offers scheduling, appointment management, and calendar management for care coordination, plus client management, patient records management, and care plan management. It also includes billing and invoicing, claims management, document management, electronic signature, communication management, reporting and statistics, and third-party integrations. Integrations ### Which third-party tools and platforms does MACS integrate with? MACS integrates with 9 third-party tools, including Microsoft Outlook, Microsoft SharePoint, Microsoft Word, Office 365 Document Management, 3CX, AlayaCare, Stripe, Wiise, and Xero. These connections cover communication, document management, accounting, and payments for organizations using multiple business systems. Getting Started and Support ### What training and onboarding options does MACS offer? MACS provides live online sessions and webinars to help teams get started. Live online sessions support guided instruction in real time, while webinars offer scheduled training presentations that can cover setup steps, core features, and product workflows for reference during onboarding. Getting Started and Support ### What customer support options does MACS offer? MACS provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support experience details are not available from reviewer feedback, so no conclusions can be drawn about response times, helpfulness, or common frustrations. ## Features AI summary Based on 815 Home Health Care reviews Capterra data shows that buyers of Home Care software rank the following features as their top priorities: - **Scheduling** (**67%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**62%**) - **Client Management** (**57%**) MACS supports **Scheduling** and **Client Management**, giving home care teams the tools to coordinate visits and keep client information organized in one system. However, it does not include **HIPAA Compliant**. Instead, it offers other features that reviewers also rate as important, including **Mobile Access** (**56%**), **Billing & Invoicing** (**56%**), and **Care Plan Management** (**47%**), helping businesses manage work in the field, handle payments more efficiently, and maintain consistent care delivery. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Assessment Management Creation, administration, and evaluation of assessments or tests Billing & Invoicing Create, manage, and send invoices or bills to customers Calendar Management Track and manage schedules and meetings via an integrated calendar MACS 34 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Assessment Management: Creation, administration, and evaluation of assessments or tests - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Caregiver Management: Manage caregiver's training, scheduling, supervision, performance evaluation, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Claims Management: Process of submitting and following up on claims with insurance companies - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Reports: Alter the layout and content of reports - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Portal: Online portal where employees can access and track their own information - For Long Term Care: Specifically for long term care providers - Geriatric Care: Providing medical care for elderly patients - Home Health Care Management: Manage the care, assistance, or services that take place in patient's home - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Referral Management: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial available ## Integrations [ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ 3CX](https://www.capterra.com/p/158704/3CX/)[ AlayaCare](https://www.capterra.com/p/147424/AlayaCare/)[ Office 365 Document Management](https://www.capterra.com/p/159852/Oxygen-Document-Management/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.