--- title: "eKonsilio Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about eKonsilio Software - reviews, pricing plans, popular comparisons to other Conversational Marketing Platform products and more." source_url: "https://www.capterra.com/p/10032687/eKonsilio/" page_type: "product" language: "en" --- # eKonsilio Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) eKonsilio ## What is eKonsilio? Conversational marketing software that enables businesses to interact with prospects and customers through various messaging channels. The platform supports multiple communication options including Live Chat, SMS, WhatsApp, Messenger, and Instagram, allowing organizations to create personalized contact points. The system processes incoming conversations while maintaining quality interactions across all messaging channels. The platform includes features for automated responses to common queries, AI hallucination correction, and overflow management capabilities. ## What is eKonsilio used for? [Conversational Marketing Platform](https://www.capterra.com/conversational-marketing-platform-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for eKonsilio?[Manage this product listing](https://www.g2.com/products/ekonsilio/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### eKonsilio 0.0 VS. [4.4 (97)](https://www.capterra.com/p/187336/Sinch-Engage/reviews/) Starting Price Contact vendor Starting Price $99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (826) Value For Money 0.0 (0) Value For Money 4.3 (779) Customer Service 0.0 (0) Customer Service 4.2 (753) ## eKonsilio alternatives [4.7 (32)](https://www.capterra.com/p/10031687/Text/#reviews) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [HumanBot](https://www.capterra.com/p/10010954/HumanBot/) [4.8 (826)](https://www.capterra.com/p/10010954/HumanBot/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10010954/HumanBot/) [Clepher](https://www.capterra.com/p/276090/Clever-Messenger/) [4.8 (88)](https://www.capterra.com/p/276090/Clever-Messenger/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/276090/Clever-Messenger/) [Superchat](https://www.capterra.com/p/210968/Superchat/) [4.8 (314)](https://www.capterra.com/p/210968/Superchat/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210968/Superchat/) ## FAQs about eKonsilio Features and Usability ### What are the key features of eKonsilio? eKonsilio offers live chat, chat/messaging, one-to-one messaging, and real-time conversations for direct customer communication. It also includes a chatbot and autoresponders for automated replies, multi-channel communication for managing messages across channels, and reporting & statistics for tracking conversation activity. Integrations ### Which third-party tools and platforms does eKonsilio integrate with? eKonsilio integrates with 4 third-party platforms: Instagram, Shopify, WhatsApp, and WooCommerce. These integrations cover social messaging and e-commerce connections, giving eKonsilio compatibility with customer communication and online store workflows. Getting Started and Support ### What training and onboarding options does eKonsilio offer? eKonsilio provides documentation to help teams get started. This written material can support self-paced reference, feature lookup, and step-by-step guidance during setup and early use. Getting Started and Support ### What customer support options does eKonsilio offer? eKonsilio provides email/help desk, FAQ/forum, knowledge base, and phone support. No reviewer feedback is available to describe user experience with support, so only the listed channels can be confirmed. ## Features AI summary Based on 1,088 Conversational Marketing Platform reviews Not all Conversational Marketing Platform products cover every feature buyers care about most. Here is what reviewers highlight as essential when choosing a solution: - **Chat/Messaging** (**64%** of reviewers rated this feature as critical) - **Campaign Management** (**57%**) - **Chatbot** (**56%**) eKonsilio supports **Chat/Messaging** and **Chatbot**, so teams can manage real-time conversations and automate responses across customer interactions. However, it does not include **Campaign Management**. Instead, it offers **Multi-Channel Communication** (**45%**), which gives businesses more ways to connect with prospects across touchpoints while helping teams maintain responsive conversations and improve customer engagement. AI Uses AI algorithms and models to predict future cash flow trends and outcomes, based on historical data and patterns Autoresponders Create and automatically send premade copy in response to customer messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Chat/Messaging Communicate using direct chat or messages within the system Live Chat Ability to chat online in real time Multi-Channel Communication Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. eKonsilio 9 features ### All Features - AI: Uses AI algorithms and models to predict future cash flow trends and outcomes, based on historical data and patterns - Autoresponders: Create and automatically send premade copy in response to customer messages - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Live Chat: Ability to chat online in real time - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - One-to-One Messaging: Send personal messages to clients or attendees - Real-time Conversations: Send and receive messages in real-time via an online communication channel - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns --- ## Pricing ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.