# eKonsilio Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about eKonsilio Software - reviews, pricing plans, popular comparisons to other Conversational Marketing Platform products and more.

Source: https://www.capterra.com/p/10032687/eKonsilio

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# 

 eKonsilio Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

eKonsilio

## What is eKonsilio?

Conversational marketing software that enables businesses to interact with prospects and customers through various messaging channels. The platform supports multiple communication options including Live Chat, SMS, WhatsApp, Messenger, and Instagram, allowing organizations to create personalized contact points. The system processes incoming conversations while maintaining quality interactions across all messaging channels. The platform includes features for automated responses to common queries, AI hallucination correction, and overflow management capabilities.

## What is eKonsilio used for?

[Conversational Marketing Platform](https://www.capterra.com/conversational-marketing-platform-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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Contact vendor  
for pricing

Free trial  
not available

Free version not included

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### eKonsilio

0.0

VS.

[4.7 (30)](https://www.capterra.com/p/10031687/Text/#reviews)

Starting Price

Contact vendor

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.7 (30)

Value For Money

0.0 (0)

Value For Money

4.4 (29)

Customer Service

0.0 (0)

Customer Service

4.7 (30)

## eKonsilio alternatives

[4.7 (971)](https://www.capterra.com/p/137289/Typeform/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (158)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (128)](https://www.capterra.com/p/183310/Text-P2P/reviews/)

Starting price

$21.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

## FAQs about eKonsilio

Features and Usability

### What are the key features of eKonsilio?

eKonsilio offers live chat, chatbot, autoresponders, and one-to-one messaging for real-time conversations across channels. Its multi-channel communication supports chat and messaging workflows, while reporting and statistics provide tracking of conversation activity and performance.

Integrations

### Which third-party tools and platforms does eKonsilio integrate with?

eKonsilio integrates with Instagram, WhatsApp, Shopify, and WooCommerce. These integrations cover social messaging and e-commerce platforms, giving teams access to customer conversations and store activity across key channels in one place.

Getting Started and Support

### What training and onboarding options does eKonsilio offer?

eKonsilio provides documentation for teams getting started. This written material can support self-paced reference, explain core features, and outline setup or usage steps for users who want a text-based guide.

Getting Started and Support

### What customer support options does eKonsilio offer?

eKonsilio provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. These channels give users several ways to find answers or contact support, but no reviewer feedback is available here to describe response times, helpfulness, or common frustrations with the support experience.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Autoresponders

Create and automatically send premade copy in response to customer messages

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

Chat/Messaging

Communicate using direct chat or messages within the system

Live Chat

Ability to chat online in real time

Multi-Channel Communication

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

One-to-One Messaging

Send personal messages to clients or attendees

eKonsilio 8 features

Create and automatically send premade copy in response to customer messages

Communicate using direct chat or messages within the system

AI-based platform which conducts a conversation via auditory or textual methods

Ability to chat online in real time

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Send personal messages to clients or attendees

Send and receive messages in real-time via an online communication channel

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

## Pricing

## Integrations

[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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