# Yellow Tokens Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Yellow Tokens Software - reviews, pricing plans, popular comparisons to other Customer Experience products and more.

Source: https://www.capterra.com/p/10032697/Yellow-Tokens

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# 

 Yellow Tokens Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Yellow Tokens

## What is Yellow Tokens?

Yellow Tokens is a customer feedback and insights platform that helps businesses collect and analyze feedback data from major digital platforms. The system enables teams to aggregate information from Google Maps, Facebook, Instagram, TikTok, YouTube, X (formerly Twitter), TripAdvisor, and Amazon, presenting it in one centralized location. Yellow Tokens processes this data to identify key satisfaction factors, track metrics, such as CSAT and NPS, and generate SWOT analysis highlighting strengths, weaknesses, threats, and opportunities. The platform combines feedback about both a business and its competitors, allowing for comparative analysis. Users register company profiles, establishments, or products to begin collecting feedback automatically. The platform also provides action plans with practical recommendations for implementing customer-centric improvements based on the analyzed data, eliminating the need for manual analysis across multiple platforms.

## What is Yellow Tokens used for?

[Customer Experience](https://www.capterra.com/customer-experience-software/)

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$22

Usage Based, Per Month

Free trial  
not available

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Do you work for Yellow Tokens?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.yellowtokens.com/&name=Yellow Tokens)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Yellow Tokens

5.0 (1)

VS.

[4.7 (2,781)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting Price

$22

Usage Based, Per Month

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (1)

Ease Of Use

4.7 (10,408)

Value For Money

5.0 (1)

Value For Money

4.5 (6,449)

Customer Service

4.0 (1)

Customer Service

4.5 (5,756)

## Yellow Tokens alternatives

[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.3 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.7 (944)](https://www.capterra.com/p/137289/Typeform/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.3 (666)](https://www.capterra.com/p/141842/Weave/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Alerts/Notifications

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Collaboration Tools

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

Dashboard

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Data Visualization

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Graphical representation of data

Feedback Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Yellow Tokens 14 features

Define levels of authorization for access to specific files or systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Provides a channel for team members to share media files, communicate, and work together

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Graphical representation of data

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Collect information from multiple sources

Manage and support multiple languages

Identify, track, and respond to negative feedback

View and track pertinent metrics to find patterns and gain insights from data

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc

Review data from past periods to reveal recurring tendencies and predict future performance

Get Advice

We can help you find the software with the features you need.

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

Free Version

Custom Pricing (Flexible)

$22.00

Usage Based,Per Month

It includes:

-   Preconfigured benchmark project
-   CSAT and NPS dashboards
-   SWOT analysis
-   Multi-language support (EN, PT, ES)
-   Monitor companies, establishments, and products you want
-   Competitor benchmarking
-   Action Plans
-   Add Team Members
-   Create Multiple Projects

Value for money

5.0 (1)

5.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (1)

4.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Carolina L.

Marketing Analyst

Automotive

### "Strong tool for tracking feedback across multiple stores, with room to improve alerts and exports"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

December 19, 2025

The experience was generally positive. I was able to add links for multiple stores and companies, and the tool does a good job surfacing common topics and recurring issues in customer feedback. That said, I couldn’t export the topic summaries, and the lack of automated alerts is a limitation.

Pros

Being able to see customer comments from different social networks all in one place was very helpful, especially when managing feedback across multiple stores and brands.

Cons

It would be helpful if the platform sent alerts when satisfaction levels drop or spike unexpectedly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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