# DoorDash Commerce Platform Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about DoorDash Commerce Platform Software - reviews, pricing plans, popular comparisons to other Online Ordering products and more. Source: https://www.capterra.com/p/10032708/DoorDash-Commerce-Platform --- # DoorDash Commerce Platform Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) DoorDash Commerce Platform ## What is DoorDash Commerce Platform? The DoorDash Commerce Platform is a suite of tools designed to help restaurants grow direct sales and deepen customer relationships across their own channels, including their websites, apps, and in-store experiences. It’s built on the same infrastructure that helps power millions of daily DoorDash orders, and gives restaurants everything they need to build their brand: ​• A branded SEO-optimized website ​• A branded mobile app ​• Commission-free\* online ordering ​• Automated and customizable marketing tools ​• A cross-channel loyalty program that rewards customers across every channel If you’re not a restaurant or just want to offer delivery from your website, you can purchase Drive On-Demand as a standalone product. \*2.9% + $0.30 payment processing fee applies ## What is DoorDash Commerce Platform used for? [Online Ordering](https://www.capterra.com/online-ordering-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $54 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for DoorDash Commerce Platform?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.doordash.com/&name=DoorDash Commerce Platform) ## FAQs about DoorDash Commerce Platform Features and Usability ### What are the key features of DoorDash Commerce Platform? DoorDash Commerce Platform offers online ordering, online payments, payment processing, and order management for transactions. It also includes delivery management, order tracking, menu builder, inventory management, and receipt management. For marketing and customer retention, it provides campaign management, marketing automation, loyalty program, and rewards management. Pricing ### How much does it cost and what fees or limitations are included? DoorDash Commerce Platform starts at free for the Basic plan, with $0/month plus 2.9% and $0.30 per order. Boost costs $54/store/month, and Pro costs $249/store/month, both plus the same per-order fee. A free version is available, and Basic includes online ordering, a branded website, and live order tracking. Getting Started and Support ### What training and onboarding options does DoorDash Commerce Platform offer? DoorDash Commerce Platform provides documentation to help teams get started. Documentation offers written reference material for reviewing product features, setup steps, and usage details at a pace that suits the team’s needs. Getting Started and Support ### What customer support options does DoorDash Commerce Platform offer? DoorDash Commerce Platform provides FAQ/forum access, a knowledge base, and phone support. No reviewer feedback is available here to describe response times or helpfulness, so the support experience cannot be assessed from user comments in this dataset. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Delivery Management Manage order deliveries until they are received by the customers For Restaurants Serves restaurants Inventory Management Track and manage inventory levels to maintain proper supply DoorDash Commerce Platform 16 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage order deliveries until they are received by the customers Serves restaurants Track and manage inventory levels to maintain proper supply Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Automate workflows and trigger campaigns based on customer actions Create and edit a list of food/beverage items Tracks and processes online orders Accept and process online payment transactions Manage and track customer orders for goods, investments, or any other purchases Track orders throughout the fulfillment process Accept, record, and reconcile financial transactions Upload, track, and submit receipts in a central database Strategize and implement rewards for returning customers, employees and other members Get Advice We can help you find the software with the features you need. ## Pricing Free Version Basic $0.00 It includes: - Commission-free\* online ordering - Custom branded website - Google Integration - Promotions tool - Live order tracking - Customer support for deliveries Boost $54.00 Flat Rate,Per Month It includes: - Automated Email Marketing - Customized Ordering Pages - Loyalty & Gift Card Integrations - Customer support for deliveries - Commission-free\* online ordering - Live order tracking - Promotions tool - Google Integration - Custom branded website Pro $249.00 Flat Rate,Per Month It includes: - Automated Email Marketing - Customizable Website Pop-Up - Customized Ordering Pages - Loyalty & Gift Card Integrations Drive on Demand $6.99 Usage Based, It includes: - Customer support for deliveries - Live order tracking Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.